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Really. It's not hard.
Oh God. To think of the innuendos any of my CWs would pull from that. Not just ordinary innuendos. MEGA-innuendos.
There are certain stupidities (is that a word?) that seem to recur nearly EVERY DAY... Wordings may vary slightly from time to time but the gist remains.
Dear Mum, VISA.
Me: And the card message?
SC: xxxx-xxxx-xxxx-xxxx
Me: ............. and the expiry?
SC: xx/xx
Me: And the CCV [insert explanation here, NO ONE IN AUSTRALIA grasps the concept of the CCV]
SC: .............................. xxx
Me: And the card message?
SC: .....
Me: .....
SC: .....
Me: What message would you like attached to the flowers?
I now have visions of the look of utter bewilderment on someone's face as they opened a card attached to a bouquet:
Dear Mum,
VISA xxxx-xxxx-xxxx-xxxx xx/xx xxx
Love,
Billy-Bob *hyuk*
The customer is always ri- waitaminnit.
Enter the screaming madwoman. She received an EXTREMELY expensive, and EXQUISITE bouquet of spray roses, in pastel pink. There were about five bunches of them in there. FIVE bunches. Her claim? "They would NEVER dare to send me something like this, it's horrible, and they're dead!" A one-sided argument ensued. She brought in her sister, and I brought in my mother (whom I introduced as my manager because, well, in this case she is just that. lol). She then came out with:
"But I'm the customer!"
Some tips:
1) Firstly, they did send you that. Well actually something similar, but the item of <relay service>'s website actually has a type of rose that you can't get in WA. Well, you can get it, but by the time it comes via Melbourne, gets fumigated on the way in to Melbourne AND again on the way to Perth, and gets sufficiently mishandled... They're crappy and die quickly like good SCs should do. Nonetheless, that is what was ordered, and we substituted the closest possible flower of greater quality. We even printed off a picture of what was ordered and showed it to the dragon.
2) You are not the customer. You did not pay for these flowers. You are just some ungrateful sow who someone was foolish enough to send their thoughts to. <She did kinda back off when the instant reply to her "I'm the customer" crap was "Actually, you're not. The person who paid for the flowers is.">
3) roses have protective petals on the outside of each bloom. They are green and wrinkled, sometimes they're even brown. THIS DOES NOT MEAN THE FLOWERS ARE DEAD. Peel the goddamn protective petals off.
4) Don't call me a liar when I'm explaining something in my own field of expertise.
5) Go die in a hole.
6) By the way, don't bother asking me for all the details of the order. We do have an obligation to the privacy of the customer. No, we won't waver from it.
Ahh, CBF finishing this post yet. I'll come back to it later.
Tell me if you've had one of these kinds of people.
Tell me ALL about it. Muahahahahahahahahaha
There are certain stupidities (is that a word?) that seem to recur nearly EVERY DAY... Wordings may vary slightly from time to time but the gist remains.
Dear Mum, VISA.
Me: And the card message?
SC: xxxx-xxxx-xxxx-xxxx
Me: ............. and the expiry?
SC: xx/xx
Me: And the CCV [insert explanation here, NO ONE IN AUSTRALIA grasps the concept of the CCV]
SC: .............................. xxx
Me: And the card message?
SC: .....
Me: .....
SC: .....
Me: What message would you like attached to the flowers?
I now have visions of the look of utter bewilderment on someone's face as they opened a card attached to a bouquet:
Dear Mum,
VISA xxxx-xxxx-xxxx-xxxx xx/xx xxx
Love,
Billy-Bob *hyuk*
The customer is always ri- waitaminnit.
Enter the screaming madwoman. She received an EXTREMELY expensive, and EXQUISITE bouquet of spray roses, in pastel pink. There were about five bunches of them in there. FIVE bunches. Her claim? "They would NEVER dare to send me something like this, it's horrible, and they're dead!" A one-sided argument ensued. She brought in her sister, and I brought in my mother (whom I introduced as my manager because, well, in this case she is just that. lol). She then came out with:
"But I'm the customer!"
Some tips:
1) Firstly, they did send you that. Well actually something similar, but the item of <relay service>'s website actually has a type of rose that you can't get in WA. Well, you can get it, but by the time it comes via Melbourne, gets fumigated on the way in to Melbourne AND again on the way to Perth, and gets sufficiently mishandled... They're crappy and die quickly like good SCs should do. Nonetheless, that is what was ordered, and we substituted the closest possible flower of greater quality. We even printed off a picture of what was ordered and showed it to the dragon.
2) You are not the customer. You did not pay for these flowers. You are just some ungrateful sow who someone was foolish enough to send their thoughts to. <She did kinda back off when the instant reply to her "I'm the customer" crap was "Actually, you're not. The person who paid for the flowers is.">
3) roses have protective petals on the outside of each bloom. They are green and wrinkled, sometimes they're even brown. THIS DOES NOT MEAN THE FLOWERS ARE DEAD. Peel the goddamn protective petals off.
4) Don't call me a liar when I'm explaining something in my own field of expertise.
5) Go die in a hole.
6) By the way, don't bother asking me for all the details of the order. We do have an obligation to the privacy of the customer. No, we won't waver from it.
Ahh, CBF finishing this post yet. I'll come back to it later.
Tell me if you've had one of these kinds of people.
Tell me ALL about it. Muahahahahahahahahaha
Unless she had a gift receipt or something, but I didn't think people got gift receipts for flowers.
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