Phone call. By now, you know the players.
SC: Sucky caller.
Me: Queen of Front Desk Land.
Short story: Lady bitches because we're too far away from downtown.
Here's what really happened!
SC: Hi, I'd like to make a reservation. But first, where are you located?
Me: Highway 00 and Tollroad of Doom, in South West Houston.
SC: Oh, how far away is that from the Airport?
Me: We're an hour from Bush and a half hour from Hobby.
SC: Oh... how far are you from the downtown area? Like the Museums and stuff?
Me: About 20 minutes drive.
SC: Drive? I don't want to drive. Do you have shuttles that will take me there?
Me: I'm sorry Ma'am, but our shuttles are local only. There are lots of places to shot and eat at within 5 miles of the hotel though.
SC: That just sucks. Stupid company, always booking hotels in the middle of nowhere! That's just not fair!
Me:
I'm sorry, Ma'am?
SC: It's not your fault. I just hate how my company has to go to the middle of nowhere!
ZOMG, lady. It's called a RENTAL CAR. They are cheap on the weekends, which, by the way, is when you stupid reservation is! Break out that AMEX Charge Card and freaking USE IT!
The stupid cow never did make her reservation. She just bitched about how she hated her company for putting her "in the middle of nowhere" WHICH! By the way you Kud-chewing waste of space, is perfectly situated between Houston Proper and Sugar Land town square, where a lot of the NICER, MORE EXPENSIVE shopping is.
Oh, but you don't care. You just want a helpful peon to vent to.
SC: Sucky caller.
Me: Queen of Front Desk Land.
Short story: Lady bitches because we're too far away from downtown.
Here's what really happened!
SC: Hi, I'd like to make a reservation. But first, where are you located?
Me: Highway 00 and Tollroad of Doom, in South West Houston.
SC: Oh, how far away is that from the Airport?
Me: We're an hour from Bush and a half hour from Hobby.
SC: Oh... how far are you from the downtown area? Like the Museums and stuff?
Me: About 20 minutes drive.
SC: Drive? I don't want to drive. Do you have shuttles that will take me there?
Me: I'm sorry Ma'am, but our shuttles are local only. There are lots of places to shot and eat at within 5 miles of the hotel though.
SC: That just sucks. Stupid company, always booking hotels in the middle of nowhere! That's just not fair!
Me:

SC: It's not your fault. I just hate how my company has to go to the middle of nowhere!
ZOMG, lady. It's called a RENTAL CAR. They are cheap on the weekends, which, by the way, is when you stupid reservation is! Break out that AMEX Charge Card and freaking USE IT!
The stupid cow never did make her reservation. She just bitched about how she hated her company for putting her "in the middle of nowhere" WHICH! By the way you Kud-chewing waste of space, is perfectly situated between Houston Proper and Sugar Land town square, where a lot of the NICER, MORE EXPENSIVE shopping is.
Oh, but you don't care. You just want a helpful peon to vent to.
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