Synopsis:
Spanish line:
SC: Refund that overdraft fee.
Me: No.
SC: Why not?
Me: Because if a customer could call in and get all OD fees reversed there wouldn't be an incentive not to overdraw the account again.
English line:
SC: Do you speak Spanish?
Me: Yes I do!
SC: I just talked to somebody and they didn't really want to help me, they weren't doing their job right.
Me: I'm the one you talked to.
SC: I want someone else!
Me: You'll have to call back.
SC: Whiny voice: But I have to wait too long for a representative.
Me: I'll be more than happy to go over the account with you.
SC: But I don't like you.
Me: Then you have to call back.
<click>
I'm watching Burn After Reading and I cringed during the scene where Cox is screaming at the bank rep. We get people like him every day
Spanish line:
SC: Refund that overdraft fee.
Me: No.
SC: Why not?
Me: Because if a customer could call in and get all OD fees reversed there wouldn't be an incentive not to overdraw the account again.
English line:
SC: Do you speak Spanish?
Me: Yes I do!
SC: I just talked to somebody and they didn't really want to help me, they weren't doing their job right.
Me: I'm the one you talked to.
SC: I want someone else!
Me: You'll have to call back.
SC: Whiny voice: But I have to wait too long for a representative.
Me: I'll be more than happy to go over the account with you.
SC: But I don't like you.
Me: Then you have to call back.
<click>
I'm watching Burn After Reading and I cringed during the scene where Cox is screaming at the bank rep. We get people like him every day

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