Rude Man And The Penny Pincher

[Lace Neil Singer]

Ooh, two SCs today! Must be buy one, get one free. -.-


RM - Rude Man
PP - Penny pincher

Rude Man

This was a perfectly normal transaction at first, til the guy I was serving suddenly barked, "Smile, can't you?" Note: I don't really smile, not the way some people would call smiling. I never have done, even as a child. However, I always make an effort to look pleasant and talk in a nice, smiley tone of voice at work to rectify this.

The guy then continued, "Smile, you miserable bitch!" I was so shocked, I said nothing; however, my collegue Tracey said to RM, "That's extremely offensive and if you'd read the sign, you'd know that customers are not allowed to be rude to the staff." RM replied, "I wasn't being rude, I was being factual." She replied with, "I don't care what you thought you were being, point is it's very rude to say things like that and we don't tolerate it here."

I gave RM his receipt and he left. Sadly, there are a lot of idiots around who revel in being rude to shop staff who can't say anything in return to them. That's why if I'm standing in a queue while shopping and some SC is bitching at a cashier, I will always step in and stand up for them, cuz I know how it feels.

Penny Pincher

A little later, this oldish man came up to the till. I started to say hi, but he talked over me. "I can't believe this! I finished filling up my car, and put the pump back and it clicked up one penny! Your pumps are all defective and I won't pay the penny! Don't you dare charge me for that penny, cuz I won't pay it!" To get rid of PP, I didn't charge him for the penny and he left, but honestly; the penny only went on cuz he put it there. I've filled up loads of times and accidentally added a penny, or got it on the dot; it's nothing to do with the pump, it's the person on the end of it. -.-


Oh yeah, and we also had three drive offs. -.- I could never get the hang of Wednesdays. (Slight misquote there; cookie for the reference.)

[Evil Queen]

Hitchhickers Guide?

I detest the penny pinchers, but, guys, that's what the "Need a penny take a penny" cup is for.

[Lace Neil Singer]

Hitchhikers Guide?

Enjoy your cookie. XD

My manager once had an SC ring up to shriek like a demented fishwife down the phone about the so called "defective" pump that put an extra penny on her bill. Maybe we should do as computer people do and tell the customers the problem is "BPAC" or, Between Pump And Car. XD

[candyshopgirl]

You have a lot more control then I do.I would have been fired. Two things customers WILL NEVER DO to me and get away with it.Touch Me or Call me names. I just won't do,I will walk out before I stand and let someone call me a bitch or touch me. Wow you must have had some big dickheads in your store in order to get management to put up a sign.

[hinakiba777]

A penny?! Seriously? I mean I've tried rounding up by ten cents and adding 50, but I would never rant about a penny.

Also, if I were a stronger person, I would have punched that guy in your place.

You have a lot more control then I do.I would have been fired. Two things customers WILL NEVER DO to me and get away with it.Touch Me or Call me names. I just won't do,I will walk out before I stand and let someone call me a bitch or touch me. Wow you must have had some big dickheads in your store in order to get management to put up a sign.

I've encountered a lot of jerks at jobs I've had. However, I was usually always fired shortly after they appeared. Even if i did Boo to them. So long ago, after the flower throwing incident. Instead of telling the lady off, or getting my supervisor. I just stood in my lane and cried until my supervisor took me upstairs.

I actually thought I was going to be fired. But it turned out to be a lecture on WHEN I should call for back up, or tell customers off. Also, if I'm ever harrassed I can just turn off the light and walk away. That confused to hell out of me.

[BaristaTrav]

Uhhh.. no. That 1st guy goes beyond the boundaries of rude, into hostile and abusive.. which no one needs to take from an SC. I'd go to your manager and have the guy banned. Rude is one thing. Yelling profanities is crossing the line. Clearly your CW will back you up.

[Gerrinson]

Note: I don't really smile, not the way some people would call smiling. I never have done, even as a child. However, I always make an effort to look pleasant and talk in a nice, smiley tone of voice at work to rectify this.

Oy, I used to get that all the time! Hated it. However, once I get settled and was comfortable enough to let loose the dogs of snark, I used to come back with "I suppose you smile all the time when you're at work?" Catches 'em off guard. And the good ones get the point.

The guy then continued, "Smile, you miserable bitch!"

That's where they trigger the firing of the ban cannon.

Or better yet, just stuff him in the cannon and fire.

[MannersMakethMan]

Ooh, two SCs today! Must be buy one, get one free. -.-

Incidentally, that's exactly what you wanted to say to them - BOGOFF.

[Lace Neil Singer]

Wow you must have had some big dickheads in your store in order to get management to put up a sign.

We have had loads; sadly, RM is not the first or the last to think it's perfectly alright to verbally abuse a retail drone. -.- Not that any of those shit for brains dickweeds ever READ the sign, of course, but it's there...

[InaHandbasket]

You actually have a sign which says they can't be rude to you? I want one! I want one.

I actually had nice customers all day today -- very odd. One man whipped out his own pen to sign his credit slip (just as I was attempting to hand him the store pen) and, when I said it was a better pen than ours, he said, "And now it's yours." He insisted I take it. Aww.

But I still want that rudeness not allowed sign. How dare him demand you smile! What is wrong with people? And then to call you names ...! Grr!

[PepperElf]

in my opinion... if you have to put up a sign demanding the customers be polite to the staff and not call them names

then the staff should have the right to defend themselves - even if it just means refusing service.

[Mara-chan]

This was a perfectly normal transaction at first, til the guy I was serving suddenly barked, "Smile, can't you?" Note: I don't really smile, not the way some people would call smiling. I never have done, even as a child. However, I always make an effort to look pleasant and talk in a nice, smiley tone of voice at work to rectify this.

The guy then continued, "Smile, you miserable bitch!"

I would have, in my most deadpan serious poker face said "I'm sorry, I had a stroke as a child and I can't smile. When I try the pain is excruciating. But if it'll make you happy..."

Then try to smile with a look of intense pain on your face.

[Animae]

I hate it when people tell me to smile.

I have a regular who calls me smiley. I stick my tongue out at him every time he does that.

[Snowbird]

I could never get the hang of Wednesdays.

Speaking of Wednesdays... That's exactly the sort of smile I would share with them if it was demanded of me, from the second Addam's Family movie when Wednesday is in the summer camp where they try to make her 'normal'. She comes out and works up a smile that scares everyone, camp directors included.

[Gabrielle Proctor]

[QUOTE=Animae;489221]I hate it when people tell me to smile.
[QUOTE]

It's annoying for sure. The last time an SC told me to smile, I looked at him and said, "My cat died this morning, it's pretty hard for me to fake a smile for you right now."

THAT shut him up.

People assume that no matter what we're going through in our lives, we HAVE to smile because it's our job to make them feel good about themselves. They never take in to account that we are human too.

One of my coworker's mother just passed. Imagine how she would feel after some asshat told her to smile for them. SC's really piss me off.