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  • this started out as a small post...

    i kept remembering things as i was typing. so it's a bit long. enjoy.

    Hey everyone, let's all go up to check out at the exact same time! it'll be hilarious

    What the hell is it with random rushes of people? we'll be completely dead, four cashiers standing around chatting idly, when BAM, suddenly we're all three or four customers deep, all of them want paper bags, and everyone pays with checks. instant stress desu. and after maybe fifteen, twenty minutes of this crap, we're dead again.

    *sigh* yes, I can take that

    I had so many people today and yesterday paying with HUGE bills. I think the record so far is a guy who bought a gallon of milk with a hundred. it was at least a few hours into my shift so I had enough money in the till to give him change. we were slammed at the time (see above -_-) so I didn't want to tell him to change out his money at the service desk or anything. just, ughh.

    tic-tacs – they're RIGHT THERE on the candy rack

    some lady today came in, bought a couple things, didn't listen to a damn word I said to her, just annoyed me from the start. I asked her a question, she looks up at me a couple seconds later and goes “huhh?” at another point, she sighs heavily, and her face is tilted at just the right angle, her mouth open exactly right to blow her stanky, rancid breath right in my face. I held back a gag and turned away to tear her receipt away from the printer.

    check the locks at the nursing home

    we have SO. MANY. old people at my store. I never notice that many old people around the rest of the town, but go into my store and it's like the nursing home vomited all its residents at our entrance. most of them are fairly hard of hearing, a good portion are on oxygen, and some of them I truly shudder at the thought of them driving. not to knock old people or anything, i'm just wondering where the hell they all come from.

    on a similar (but younger) note

    there are apparently a variety of group homes for mentally and physically disabled people in the area, and about once a week, usually tuesday mornings, a bus will pull up outside and a group of mentally handicapped people will come in with their chaperones. they are the NICEST people I have ever met. it's usually all the same people, and they're so polite and cheerful it makes me feel happy for at least a few hours.

    crazy cat lady

    she wears the same hat and overcoat every time she comes in. I suspect she wears the same clothes too, but I can never remember what she wore last time so I can't tell. she comes in two or three times a week, always buys cat food in bulk (we're talking about 100 cans every time) and always tells me exactly which items and in what quantities are to go in which kind of bag.

    let me just say that I hate paper bags with a passion. they are a pain in the ass. CCL always wants paper bags for everything except the four bags of carrots she also habitually buys (they're for the horse, so they go in plastic. I wanna know how that makes sense to her). she apparently told one of the cashiers once that she has something like twelve indoor cats, twelve backyard cats, and fifteen front yard cats. which is obviously why she buys cat food out the ass.

    this is a typical CCL encounter.

    me: *sees her coming and wishes she could run away* Hi, how are you today?
    CCL: I'm good, thanks. Now, there are four cases of these *hands me a lone can of cat food*, twenty-four cans in each case, so that makes ninety-seven cans total, and this can can just go in a paper bag.
    me: okay, sure.
    CCL: *puts household items and people food on belt, one by one* this can go in plastic please, it's poisonous. and all of this here can go in one paper bag, please. oh, except for the carrots, they can go in plastic, they're for the horse.
    me: of course, mam. *puts the carrots in a plastic bag*
    CCL: thank you so much. and here, this here goes in one paper bag, and this here in another. thank you very much.
    me: *finally* ok, so your total is $XXX.XX, mam.
    CCL: ok, very good.

    she's not sucky exactly, more like annoying. at least she knows to leave the cat food cases in her cart.

    i wanna know where she gets the cases. they're definitely not on the shelves.

    why?

    my coworker found a cart in a stall in the ladies bathroom today. it wasn't even in the handicapped stall, just a normal one.

    *grits teeth* is that credit. or. debit.

    typical scenario

    me: will that be credit or debit?
    sc: *presses button and ignores me*
    me: ...credit or debit, mam?
    sc: I pressed credit~!!1!@

    and how was I supposed to know that? I have to press a key on my keyboard to tell the computer which type of card you're using. on most of our registers (except 5), pressing the button on your end isn't going to do shit on the computer. so you need to tell me VERBALLY how you're paying. thank you, mrs ass-monkey.

    you, sir, are a dick. good day.

    this guy nearly broke my brain to mouth filter. guy writes a check. now, I don't know how it is at other places, but here we need to get either a driver's licence or check cashing card number and a phone number, and if the customer doesn't have a CC card we have to make sure their name isn't on the bad check list. so I check this guy's name while he's filling out the check, he hands me the check and his driver's licence, I copy the number down above the printed name, address, etc.

    me: *scans check* ok, and can I have your phone number, please?
    dick: I wrote it under the signature. there's a thing called paying attention, have you heard of it?
    me: ...! *silently processes the check and hands him his receipt while holding back any number of insults*

    what the hell. seriously. no one – NO ONE – writes the phone number under the signature. it is either printed on the check, written above the printed name, or written in the memo field. DO NOT make me out to be an idiot because I thought that it was part of your signature because YOU wrote it in the wrong spot. I am very busy, very stressed, and with my low blood sugar i'm more often than not very hungry. you're a dick. take your shit, get out of my line and out of my face.

    grocery stores. *shakes head* I don't work til wednesday. happy birthday to me~
    verily, i doth be a buckete.

  • #2
    It's your B-day?? Have cake!!! Did this all happen in the same week? That's pretty rough, enjoy your weekend.
    "I'm working for popcorn - what I get paid doesn't rise to the level of peanuts." -Courtesy of Darkwish

    ...Beware the voice without a face...

    Comment


    • #3
      Just curious... does anybody know why credit terminals don't tell the register which button you pressed? It just seems odd to me.

      SirWired

      Comment


      • #4
        There might be a "community bus" service in your area. These things run specifically to let elderly and disabled people get to the nearest major "facilities". That might just explain why they seem to come in batches.

        In Helsinki, there are a lot of these "service lines" as they're called locally. They are easily identifiable by four characteristics:

        - They have special numbers, and their entry on the bus stops is in a different colour.

        - They run *between* the rush hours, not during them or lunch.

        - They run on relatively short routes, often circular, winding tightly through residential areas, and stop frequently.

        - They are run using minibuses, not the full-length ones used on the normal routes.

        Comment


        • #5
          Quoth sirwired View Post
          Just curious... does anybody know why credit terminals don't tell the register which button you pressed? It just seems odd to me.

          SirWired
          Because if we standardized teh equipment that would cause the Apocolypse.

          Sounds like what I call teh "dialog machines" the grocery closest to us has. COme to think, you do that at the other close grocery, too, but not as much dialog as teh closest

          Comment


          • #6
            Quoth sirwired View Post
            Just curious... does anybody know why credit terminals don't tell the register which button you pressed? It just seems odd to me.

            SirWired
            Probably because they have outdated equipment. The grocery store I used to work for had their registers installed in 1986. I started work there in 1995. I moved out of the area, moved back, found myself needing a little bit of extra cash so I could buy a car, so I went back to the grocery store evenings/weekends to put some extra money in my pocket. They still had the same registers. This was 2002. They finally replaced the machines that year as part of the store overhaul that fall.

            The store (same chain) closest to where I live now didn't get new machines until last year, 2008. So their equipment prior to the overhaul was 22 years old. Good sturdy workhorse registers, sure, but completely outdated. And I pity the poor IT guys who had to make it all get along with the modern servers. And the accounting staff, for that matter, who had to deal with two completely different types of paperwork and reporting.

            Comment


            • #7
              Quoth Fleur View Post
              Hey everyone, let's all go up to check out at the exact same time! it'll be hilarious

              What the hell is it with random rushes of people? we'll be completely dead, four cashiers standing around chatting idly, when BAM, suddenly we're all three or four customers deep, all of them want paper bags, and everyone pays with checks. instant stress desu. and after maybe fifteen, twenty minutes of this crap, we're dead again.
              That is the sheep mentality. They see one person heading towards the check-outs and they all feel the need to heard that direction.

              Quoth Fleur View Post
              she wears the same hat and overcoat every time she comes in.
              Now, I wouldn't hold that against her. A lot of people only have the one coat. I've got a few, but one in particular that I like and wear a lot.
              It's floating wicker propelled by fire!

              Comment


              • #8
                Quoth Fleur View Post
                Hey everyone, let's all go up to check out at the exact same time! it'll be hilarious

                What the hell is it with random rushes of people? we'll be completely dead, four cashiers standing around chatting idly, when BAM, suddenly we're all three or four customers deep, all of them want paper bags, and everyone pays with checks. instant stress desu. and after maybe fifteen, twenty minutes of this crap, we're dead again.
                Don't forget the bitching and moaning from the SCs because *gasp* there are more people than just them in line. Oh, the humanity!

                Quoth Fleur View Post
                check the locks at the nursing home

                we have SO. MANY. old people at my store. I never notice that many old people around the rest of the town, but go into my store and it's like the nursing home vomited all its residents at our entrance. most of them are fairly hard of hearing, a good portion are on oxygen, and some of them I truly shudder at the thought of them driving. not to knock old people or anything, i'm just wondering where the hell they all come from.
                Just like your mentally/physically disabled customer reference: one day I noticed a bus load of old people from some retirement home (or somewhere else, I dunno) enter my store. Of course every single old person grabbed a cart and filled it to the top, only (at the end, after dumping the full carts in various departments of the store) to purchase 1-3 items when they left. They also simply moped around acting miserable, complaining to us about everything, or they won't stop talking to us about how things were better/cheaper/less sexual/safer 'in the good ole days.' None were good customers, although I have had elderly customers be very nice and sweet in the past; just not from this old bus! Too bad you can't go outside when the old bus arrives and say GET OUT unless you plan on positively contributing to the store as a customer! Walking around aisles and causing trouble won't cut it.

                Quoth Fleur View Post
                me: *scans check* ok, and can I have your phone number, please?
                dick: I wrote it under the signature. there's a thing called paying attention, have you heard of it?
                Me (ripping check and throwing it at the guy): There's a thing called respect; now GET THE FK OUT OF MY STORE YOU RUDE !

                "In cases of customer bathroom emergencies, the toilet itself becomes less of a goal and more of a loose suggestion." - Shamus

                Comment


                • #9
                  Just a guess, as I am a suburban kid, not a farm boy, but perhaps she doesn't want the carrots in paper is that the horse might EAT the paper (which would, I imagine, be bad for him), but he WON'T eat the plastic.

                  As always, I reserve the right to be completely, horribly, and even embarrassingly wrong.

                  "The Customer Is Always Right...But The Bartender Decides Who Is
                  Still A Customer."

                  Comment


                  • #10
                    Quoth Jester View Post
                    she doesn't want the carrots in paper is that the horse might EAT the paper (which would, I imagine, be bad for him), but he WON'T eat the plastic.
                    Ya know, that makes so much sense that it's scary.

                    I was thinking it was easier to carry them to the barn, and maybe she used the plastic bags in the barn when they were emptied.

                    Then again, maybe she's just weird and really anal.
                    Too tired of living and too tired to end it. What a conundrum.

                    Comment


                    • #11
                      Quoth Pagan View Post
                      That is the sheep mentality. They see one person heading towards the check-outs and they all feel the need to heard that direction.
                      Agreed, but how 'bout in a call center? We'll be sitting around, staring at the walls for an hour, then suddenly, there's 10 calls in queue and a 3 minute hold time. In my business, it's understandable when a weather occurance happens, but it also tends to happen at completely random times.

                      There seems to be sheep menality even when the sheep can't see each other.
                      "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

                      Comment


                      • #12
                        Quoth Pagan View Post
                        Now, I wouldn't hold that against her. A lot of people only have the one coat. I've got a few, but one in particular that I like and wear a lot.
                        oh i'm not holding it against her, it's just something that i notice about her every time she comes in. it's an easy way to recognise her; if you see a short, skinny lady walking around the store with a black overcoat and fuzzy bucket hat, you know that it's Crazy Cat Lady.

                        i actually have a hat similar to hers; i love it ♥
                        verily, i doth be a buckete.

                        Comment

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