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I wanted to share my old job experience at Dunkin donuts and Baskin Robbins.
What annoys me the most are people stealing money from the tip jar and give me attitude about it when i say that is a tip jar. They take it anyway or use it to pay for there food.
The muffin oven went off so I went to take the muffins out. At the time nobody was inside the store so it was pretty rare event. I come back out and someone swipe the tip cup with the tips inside. I usually empty the cups but like i said the muffins were done. Somewhat lucky it wasn't completely full but at least 20 dollars in change. This always angered me.
Second was this woman that had me write on the cake when I did and charge her the price listed she said I got it wrong and that she wanted a 16 dollar cake not 20. So she takes a 40 dollar cake and tells me to write it. and did this 3 times saying i got it wrong she wants a 16 dollar cake. Then she demands that those cakes be hers for FREE. When that didn't work she said she will write a complaint to the head office.
Third ALL donuts and muffins are trash at closing. Usually three giant completely filled bags. I put ALL the donuts on the counter, I'm saying EVERYTHING. And told everyone "We are closing in 10 min. and I need to clean the tables now, as an insentive everything you see on the counter is FREE".
Yes, I was allowed to do this.
Everyone was happy, people were walking away with sacks of free donuts and bagels. And being happy my tips went up and that food didn't end up in the trash. But it went bad one day. This man started trash talking at me saying how poor the store was in quality. It was 10 min. till closing and he was mad that the free donuts I was offering did not have any with sprinkles.
SCREAMING at me for offering FREE DONUTS.
Dunkin was harder because I would look 14 hrs straight shifts 6 days a week. I actually did more hours than full time people. It is also the only open store that opens till 1am. and it was packed non stop. I mean people would wait on lines that go out the door even at 1am. Plus I have to do everything on the side plus bake muffins and bagels. (The food is fresh but the bagels get super hard because they are exposed to the air all day long. Even after a few hrs it's hard. Usually in the oven and it's good again. But you get the idea.
Thanks for listening. I quit after 2 years and spent the continuing 3 in retails. While it is less stressful work I still get the same complaints.
What annoys me the most are people stealing money from the tip jar and give me attitude about it when i say that is a tip jar. They take it anyway or use it to pay for there food.
The muffin oven went off so I went to take the muffins out. At the time nobody was inside the store so it was pretty rare event. I come back out and someone swipe the tip cup with the tips inside. I usually empty the cups but like i said the muffins were done. Somewhat lucky it wasn't completely full but at least 20 dollars in change. This always angered me.
Second was this woman that had me write on the cake when I did and charge her the price listed she said I got it wrong and that she wanted a 16 dollar cake not 20. So she takes a 40 dollar cake and tells me to write it. and did this 3 times saying i got it wrong she wants a 16 dollar cake. Then she demands that those cakes be hers for FREE. When that didn't work she said she will write a complaint to the head office.
Third ALL donuts and muffins are trash at closing. Usually three giant completely filled bags. I put ALL the donuts on the counter, I'm saying EVERYTHING. And told everyone "We are closing in 10 min. and I need to clean the tables now, as an insentive everything you see on the counter is FREE".
Yes, I was allowed to do this.
Everyone was happy, people were walking away with sacks of free donuts and bagels. And being happy my tips went up and that food didn't end up in the trash. But it went bad one day. This man started trash talking at me saying how poor the store was in quality. It was 10 min. till closing and he was mad that the free donuts I was offering did not have any with sprinkles.
SCREAMING at me for offering FREE DONUTS.
Dunkin was harder because I would look 14 hrs straight shifts 6 days a week. I actually did more hours than full time people. It is also the only open store that opens till 1am. and it was packed non stop. I mean people would wait on lines that go out the door even at 1am. Plus I have to do everything on the side plus bake muffins and bagels. (The food is fresh but the bagels get super hard because they are exposed to the air all day long. Even after a few hrs it's hard. Usually in the oven and it's good again. But you get the idea.
Thanks for listening. I quit after 2 years and spent the continuing 3 in retails. While it is less stressful work I still get the same complaints.
. Any chance at all of CCTV footage?
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