That's Not Much Help

[purplecat41877]

Yesterday, a customer came up to the service desk asking if we had bus tokens and I told her that we didn't sell them. The customer told me that someone told her that we had them and even mentioned that she walked a long way. I told her that one of our other stores sold bus tokens and the customer told me that wasn't much help and left. When I told the FEM later on, she mentioned that some people were never satisfied.

[AmethystSquirrel]

When I told the FEM later on, she mentioned that some people were never satisfied.

Sadly, that is true! You can give someone something free and they would still complain!

[Sonoma]

Our transit agency serves the 3 Metro counties. I needed to get a bus pass for the next month, so I stopped by a Fred Meyer, which is the chain I usually use for my bus passes. I didn't realize until I was first in line at Customer Service that the town I was in was in a county not served by thte transit agency. I asked the clerk when I got up to her, and they didn't sell TriMet passes. I didn't take the SC route & get upset or yell & scream at the employees. I thanked them, and went on my way. It meant I had to make one extra stop, but it wasn't their fault.

[bainsidhe]

Someone completely unaffiliated with your store told me wrong? How DARE you!

[blas]

I don't see how you weren't of any help. It's not like YOU make the decisions regarding the sales of bus tokens at the store you work at.

Oh how I love Urban Legends: Retail Edition

Allow me to explain:

People, for years and years, amongst their daily gossip and chit-chat, will make up some kind of wild tales about stores selling certain things or having certain discounts on item x or y. Like most Urban Legends, most are completely false and made up just for show and dramatic effect, while very few have actually proven to be true.

Example:

At the gas station I worked at, people would come in all the time claiming that they'd heard that we sold Packer tickets, movie theater tickets, etc etc etc etc etc....just think of pretty much anything.....and they always heard it from a FRIEND or relative......or there was always the old "But you always USED to sell this..."

[Irving Patrick Freleigh]

Packer tickets being sold at a gas station?

Ha ha, that's funny. The waiting list for those is obscenely long.