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Another Damn Senior Day
I was hoping to have a good day today, I really was. /looks skyward and mutters "Nice one."
Why don't people listen?
Got flagged down by Elderly Guy and his Elderly Wife in the bath shop:
EG: Excuse me, is this on sale? (meaning a rubber bathtub mat).
Me: (scans item) It is on sale for $11.99, or $7.49 if you have our loyalty card.
EG: $11.99 or $7.49 with the card then...(to EW)what do you think?
EW: We might as well get it, we have the card.
EG: Do we? I don't think we have it with us today...
Me: (notices the loyalty card key fob on his key ring) Actually, all you have to do is hand the cashier (key fob) and you would get the discount.
EG: Great! Oh by the way, what was that price again?
Me: $7.49 with the loyalty card. Can I help you find anything else today? (Like, maybe, a hearing aid battery?)
Why don't people listen?
Husband and wife come in to return a jewelry armoire in a cherry finish because they didn't like the finish. They wanted one in an oak finish. We don't have any more jewelry armoires in an oak finish, and if that's what they wanted they should've bought it when we had it, or at least not bought the one with the cherry finish, which was on display so they could see clearly what it looked like. But anyway....
They asked the service desk lady "Do you have any more in an oak finish?" I told them "No, we don't even have the display for that one anymore, it was gone by Monday already."
I verified there was nothing structurally wrong with the armoire so I took it the backroom. Along the way I got flagged down by the wife asking me "Can you check for the oak finish one?"
I must be dead. I speak, nobody hears me. I said sure, returned their old armoire to the backroom, spent 10 minutes or so pretend-checking, and then told her "No, sorry, we don't have that one anymore."
Geez, do people think I'm lying to them or something when I tell them we're out of something?
Laziness Pays
About 15 minutes before I was to go on lunch, they paged our salesfloor supervisor to bring in shopping carts from the parking lot. She did not do this, probably because she's a lazy slug whose butt seems to be glued to the desk in electronics. In fact, as they called her, I noticed her chit-chatting with a friend or relative who dropped by. She probably didn't do jack shit again today, because she never does.
As I was heading up for break, they paged me by name outside for carts. I ignored it.
As I got up to the breakroom, I had the misfortune of running into the front-end manager who asked me why I wasn't outside getting carts. I told her I was going up on lunch as they paged me, I already let other people know I was on lunch, and salesfloor supervisor wasn't doing anything important anyway."
Front end manager told me "You need to get carts NOW. And I want the entire lot cleared. No loose carts anywhere."
So nice to see I'm not entitled to breaks anymore because my fucking co-workers can get away with doing nothing and I'm expected to pick up the slack. Also, I don't ever recall FEM talking to Numbnuts like that. So why is she addressing me like I'm the problem child around there? I was fuming as I brought in carts.
When I finally got to the time clock, it was 2:06. I let it go to 2:08 before punching out for lunch, so it would go to 2:15 instead of 2:00.
(While I was bringing in the carts, some random old lady grabbed me by the arm and asked me "How can those people park in no parking zones like that?" I looked and sure enough, people were parking over into the traffic lane. I told her she could go to the service desk with the license plate numbers and they'd ask the owners to move their vehicles. She told me "Oh, no thank you, I don't want to cause any trouble."
)
Laziness Pays Again
Actually, I stand corrected when I say salesfloor supervisor didn't do jack shit. She took down an endstand of dinnerware sets. But she didn't finish the job. She left three of the dinnerware sets in a shopping cart with a sign reading "Please backstock thanks.
I did a little checking and found out salesfloor supervisor was the one who left those dinnerware sets there. I know she can run the forklift and take them upstairs herself. So, still steamed over the whole carts thing, I took down the sign, added to it "If you had time to make this sign, you have time to put away these dishes," and re-attached it to the cart.
Asshole
I got called to carry out an LCD TV for a customer and had to stop in electronics for the duplicate receipt. The customer, an elderly lady, was still there paying for it.
As it turned out, the total cost of her purchases was almost $900 and she wrote a check. Due to the high amount of the check, the register required the full cavity search, so to speak. It asked for a drivers license number, and the lady had a state ID card that wasn't a drivers license, and it was causing a bit of kerfuffle because the register wasn't taking it.
As they were trying to get it sorted out, a middle-aged guy who I guess was her son came barging over and bellowed "Can't we hurry this up? She suffers extreme pain if she has to stand too long."
Sorry, not our problem. We can't just push a button and make the transaction go through, and I don't see you ponying up for her $900 TV. Further, if your mom is in such pain, she isn't making as big a deal of it as you are. So you will sit and wait as long as it takes for us to get this sorted out.
Then son mentions "I was going to get her a wheelchair, but the only one available was being used by some fatass, and there was brain-dead guy pushing it."
What a nice thing to say about a person who might have actually needed to use the wheelchair, eh?
Finally, we got things squared away and the son continued to be a dick to me as I was loading his mother's TV into his car.
The Big Finish:
Just before I was to leave, I told the guy replacing me "Okay, this morning they re-set the planogram in facial care and..."
I got interrupted by some woman jabbing a coupon for some Woolite product in my face and asking me "Do you have this product?"
Me: (studying the coupon, which was for an item I know we do not have, at least yet anyway) No, sorry, I don't think we have that. It would be right behind you with the carpet cleaners if we did. (back to my co-worker) So anyhow, they reset facial care and purged it, so if any of those items come up...
Woman: (thrusts the coupon in my face again) How do you know if you didn't look? Now do you have this or not?
Me: (thinking "No. Fuck off.")(goes over to the carpet cleaners, studies that section of the shelf for a moment.) Nope, sorry, I don't see that here.
Woman: (gusty sigh) Thanks anyway.
Me: (back to co-worker) So as I was saying, if you get any facial care items in autopull...
Co-worker: Don't pull them?
Me: Very good.
Actually not.
As I was putting my scanner away, I got to enjoy some other woman bitching because she lives in my city and works in another, and she had some "chamber bucks" (gift certificates that can be used at various merchants in our particular chamber of commerce, which includes my city and a few others, not the city the woman she works in though) she wanted to spend on something she wanted from one of our stores, so she went to our store in the other city, and they wouldn't accept her chamber bucks, and how dare they make her make an extra trip after work when she's tired from working and driving back home and all that?
Yeah, how dare they. Because they're not in our chamber of commerce. Moron. Be gone.
Why don't people listen?
Got flagged down by Elderly Guy and his Elderly Wife in the bath shop:
EG: Excuse me, is this on sale? (meaning a rubber bathtub mat).
Me: (scans item) It is on sale for $11.99, or $7.49 if you have our loyalty card.
EG: $11.99 or $7.49 with the card then...(to EW)what do you think?
EW: We might as well get it, we have the card.
EG: Do we? I don't think we have it with us today...
Me: (notices the loyalty card key fob on his key ring) Actually, all you have to do is hand the cashier (key fob) and you would get the discount.
EG: Great! Oh by the way, what was that price again?
Me: $7.49 with the loyalty card. Can I help you find anything else today? (Like, maybe, a hearing aid battery?)
Why don't people listen?
Husband and wife come in to return a jewelry armoire in a cherry finish because they didn't like the finish. They wanted one in an oak finish. We don't have any more jewelry armoires in an oak finish, and if that's what they wanted they should've bought it when we had it, or at least not bought the one with the cherry finish, which was on display so they could see clearly what it looked like. But anyway....
They asked the service desk lady "Do you have any more in an oak finish?" I told them "No, we don't even have the display for that one anymore, it was gone by Monday already."
I verified there was nothing structurally wrong with the armoire so I took it the backroom. Along the way I got flagged down by the wife asking me "Can you check for the oak finish one?"
I must be dead. I speak, nobody hears me. I said sure, returned their old armoire to the backroom, spent 10 minutes or so pretend-checking, and then told her "No, sorry, we don't have that one anymore."Geez, do people think I'm lying to them or something when I tell them we're out of something?
Laziness Pays
About 15 minutes before I was to go on lunch, they paged our salesfloor supervisor to bring in shopping carts from the parking lot. She did not do this, probably because she's a lazy slug whose butt seems to be glued to the desk in electronics. In fact, as they called her, I noticed her chit-chatting with a friend or relative who dropped by. She probably didn't do jack shit again today, because she never does.
As I was heading up for break, they paged me by name outside for carts. I ignored it.
As I got up to the breakroom, I had the misfortune of running into the front-end manager who asked me why I wasn't outside getting carts. I told her I was going up on lunch as they paged me, I already let other people know I was on lunch, and salesfloor supervisor wasn't doing anything important anyway."
Front end manager told me "You need to get carts NOW. And I want the entire lot cleared. No loose carts anywhere."
So nice to see I'm not entitled to breaks anymore because my fucking co-workers can get away with doing nothing and I'm expected to pick up the slack. Also, I don't ever recall FEM talking to Numbnuts like that. So why is she addressing me like I'm the problem child around there? I was fuming as I brought in carts.When I finally got to the time clock, it was 2:06. I let it go to 2:08 before punching out for lunch, so it would go to 2:15 instead of 2:00.
(While I was bringing in the carts, some random old lady grabbed me by the arm and asked me "How can those people park in no parking zones like that?" I looked and sure enough, people were parking over into the traffic lane. I told her she could go to the service desk with the license plate numbers and they'd ask the owners to move their vehicles. She told me "Oh, no thank you, I don't want to cause any trouble."
)Laziness Pays Again
Actually, I stand corrected when I say salesfloor supervisor didn't do jack shit. She took down an endstand of dinnerware sets. But she didn't finish the job. She left three of the dinnerware sets in a shopping cart with a sign reading "Please backstock thanks.
I did a little checking and found out salesfloor supervisor was the one who left those dinnerware sets there. I know she can run the forklift and take them upstairs herself. So, still steamed over the whole carts thing, I took down the sign, added to it "If you had time to make this sign, you have time to put away these dishes," and re-attached it to the cart.
Asshole
I got called to carry out an LCD TV for a customer and had to stop in electronics for the duplicate receipt. The customer, an elderly lady, was still there paying for it.
As it turned out, the total cost of her purchases was almost $900 and she wrote a check. Due to the high amount of the check, the register required the full cavity search, so to speak. It asked for a drivers license number, and the lady had a state ID card that wasn't a drivers license, and it was causing a bit of kerfuffle because the register wasn't taking it.
As they were trying to get it sorted out, a middle-aged guy who I guess was her son came barging over and bellowed "Can't we hurry this up? She suffers extreme pain if she has to stand too long."
Sorry, not our problem. We can't just push a button and make the transaction go through, and I don't see you ponying up for her $900 TV. Further, if your mom is in such pain, she isn't making as big a deal of it as you are. So you will sit and wait as long as it takes for us to get this sorted out.
Then son mentions "I was going to get her a wheelchair, but the only one available was being used by some fatass, and there was brain-dead guy pushing it."
What a nice thing to say about a person who might have actually needed to use the wheelchair, eh?Finally, we got things squared away and the son continued to be a dick to me as I was loading his mother's TV into his car.
The Big Finish:
Just before I was to leave, I told the guy replacing me "Okay, this morning they re-set the planogram in facial care and..."
I got interrupted by some woman jabbing a coupon for some Woolite product in my face and asking me "Do you have this product?"
Me: (studying the coupon, which was for an item I know we do not have, at least yet anyway) No, sorry, I don't think we have that. It would be right behind you with the carpet cleaners if we did. (back to my co-worker) So anyhow, they reset facial care and purged it, so if any of those items come up...
Woman: (thrusts the coupon in my face again) How do you know if you didn't look? Now do you have this or not?
Me: (thinking "No. Fuck off.")(goes over to the carpet cleaners, studies that section of the shelf for a moment.) Nope, sorry, I don't see that here.
Woman: (gusty sigh) Thanks anyway.
Me: (back to co-worker) So as I was saying, if you get any facial care items in autopull...
Co-worker: Don't pull them?
Me: Very good.
Actually not.
As I was putting my scanner away, I got to enjoy some other woman bitching because she lives in my city and works in another, and she had some "chamber bucks" (gift certificates that can be used at various merchants in our particular chamber of commerce, which includes my city and a few others, not the city the woman she works in though) she wanted to spend on something she wanted from one of our stores, so she went to our store in the other city, and they wouldn't accept her chamber bucks, and how dare they make her make an extra trip after work when she's tired from working and driving back home and all that?
Yeah, how dare they. Because they're not in our chamber of commerce. Moron. Be gone.
Endut!
Hoch Hech!
Hoch Hech!
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