So much for my ESP...

[Phone Jockey]

Customer: I want cable and internet.
Me: OK, you want both cable and internet.
Customer: No, just internet and cable.
Me: JUST internet?
Customer: No, online.
Me: You just want the internet, right?
Customer: No, I want to buy the thing you get where you is online.

Any idea what she was talking about? And it wasn't a computer, that was asked earlier in the conversation...

[Barefootgirl]

WebTV? I barely understood the question (that she was asking, not from your interpretation of it !) but that would square with something that allowed you to get online but wasn't a computer, and which you might, conceivably, contact the cable company about.

[Imogene]

A modem? A DSL box (okay, mine isn't actually a box... it's more box-shaped, with a slant to it, and little blinky green lights...)? Oooh! Oooh! A phone jack?
A satellite dish?
*could go on forever, but won't*

Cable and internet? Internet and cable? "Ma'am, which did you want first? The good news or the bad?"

[Phone Jockey]

A modem? A phone jack?

Good answers...I didn't even think of those. I don't think we even finished the call with me understanding her. I think she just hung up.

[Imogene]

A keyboard? You know you need one to surf the greatest of all sites availabe to us.... Oh! A coaster for your drink, so you don't accidentally drink and laugh?

[chainedbarista]

Customer: No, I want to buy the thing you get where you is online.

hm, somehow, i'm thinking that an investment in remedial english would help more, before she attempts an online venture.

[NightWolf]

Some people just don't get it. They think going online is this simple thing that they can use like a TV. Then they get a computer and find out the horrors that await them. Firewalls, Spyware, Viruses, and of course, their own stupidity.

I really REALLY wish there was a computer competency test before you could buy one of these things.

[LostMyMind]

I really REALLY wish there was a computer competency test before you could buy one of these things.

Well, if there was then we techs wouldn't have a job

[Becks]

I really REALLY wish there was a computer competency test before you could buy one of these things.

If that was the case, I don't know if I'd be allowed to have a computer...not to mention one with internet access!!!!!!!!!!!!!!!!!!

[karma_gypsy]

They wanted an internet cable? Like either an ethernet cable or modem cable???

Sounds like you had to deal with a real winner though.

[Phone Jockey]

They wanted an internet cable? Like either an ethernet cable or modem cable?

Karma, not sure...maybe she did want the cable for her modem. Still, if you know you need a cable for the modem, wouldn't you know it was called a modem? I dunno about these morons.