Be Nice To Your Bakery Ladies

[Alpha Strike]

I grit my teeth and do what she asks. Then I ask what she wants on the cake.

"I want you to write 'Happy Easter, Jesus is Risen' on it."

Just as I'm about to set piping jelly to cake, she decides to test me with, "Do you need me to spell it out for you?"

I'm not known for my temper, but surely this will push me over the edge. And it very nearly does. Instead, I take a breath and say very flatly without looking up, "I'm sure I can manage."

I think this is where I might have lost my cool and responded, but in a more passive-aggressive manner. I would have made her spell it out for me, but kept asking questions about it.

SC: "So it's "H" "A"...
Me: So do you want the "H" capitalized?
SC: Yes... so that was "A" "P" "P" "Y"...
Me: Sorry, so I've got the "H" capitalized! What's next?

I'm betting with someone like that, her patience would have given out long before mine!

I snatch the cake out of her hands so quickly I'm a little amazed the edges of the plastic case don't slice her hands open. I'm smiling now, allright, a taut, feverish affair that feels nailed to my face. "You know what, ma'am? I've been thinking about it, and I don't think Jesus deserves a reduced cake from a supermarket bakery." And I pull off the plastic cover and tip the whole cake into the garbage can. "Jesus only deserves the best."

This was all kinds of awesome! This assclown deserved nothing less.

And welcome to the Board!

[RayvenQ]

You deserve this

This was a triumph.
I'm making a note here:
HUGE SUCCESS.
It's hard to overstate
my satisfaction.
Bakery Lady
We do what we must
because we can.
For the good of all of us.
Except the ones who are belligerent.
But there's no sense crying
over every mistake.
You just keep on trying
till you run out of cake.
And the Bakery gets done.
And you make a neat cake.
For the people who are
still quite nice.

[PepperElf]

"Ma'am, Jesus loves you. But I think you're a cunt."

except that i wouldn't insult c**ts by comparing her to them

[Enjis]

Sadly, there was the loss of one fine carrot cake....mmmmmmm
I loves me the cream cheese frosting.

[Mnemjian]

Wonderful!!!! That lady got what she deserved all right. I can't imagine watching somebody do all that work for your stupid cake and then having the nerve to ask for anything off the price, much less 50 freaking cents. That was a pleasure to read

Oh and !!

[depechemodefan]

She looks at the cake, looks at me, and says, "8.50 is too much. I'll give you eight dollars for it."

That was an epic fail on her part. I also bet she thought you couldn't sell it now to anyone else, so you would have to sell it to her cheap.

That's it.

I snatch the cake out of her hands so quickly I'm a little amazed the edges of the plastic case don't slice her hands open. I'm smiling now, allright, a taut, feverish affair that feels nailed to my face. "You know what, ma'am? I've been thinking about it, and I don't think Jesus deserves a reduced cake from a supermarket bakery." And I pull off the plastic cover and tip the whole cake into the garbage can. "Jesus only deserves the best."

I think Jesus is laughing along with us.

I hope the Easter Bunny egged her house.

That was an awesome thing you did, hee.

[RetailWorkhorse]

BRAVO!!!! ENCORE ENCORE!

*Insert massive applause from the Puppy Kennel*

[Thatgirl71]

That is truly awesome!! Too bad you had to throw away that lovely cake. Yum!

[MannersMakethMan]

How I wish I'd been there to see that. Not only did an SC get a fraction of what she deserves, but also a manager with a spine in action.

to you both, and thanks for a heart-warming story!

[Shironu-Akaineko]

Ah the joys of working in a bakery.
If they hadn't walled us in like labrats and treated anything below store manager like shit, I'd still be there.
I had the previous Regional manager wrapped around my pinky.

[air914]

You know, I can never understand these people...if you're buying something for your CHURCH - why act like a completely pretentious idiot while you're doing it? I just can't comprehend it at all. I mean, sometimes church budgets for things like food for events can be limited, but that's no reason to be a total witch about it... way to represent Jesus, lady. From all of us Christians - thanks so much. I just pray she was having one bad day and isn't like that normally - hey, I can hope right?

Also - I wonder if this is how some of the cakes at Cake Wrecks end up looking so awful - maybe we should start blaming the customer in some of those cases

[Dreamstalker]

Comments for some of those cakes do blame the customer...they were the one that came up with some of the horrendous ideas afterall.

[XCashier]

You know, I can never understand these people...if you're buying something for your CHURCH - why act like a completely pretentious idiot while you're doing it? I just can't comprehend it at all. I mean, sometimes church budgets for things like food for events can be limited, but that's no reason to be a total witch about it... way to represent Jesus, lady. From all of us Christians - thanks so much.

Amen to that!

Good job, Cookiesaurus! Shame you had to waste a yummy carrot cake, but maybe it taught her a lesson, you know, like "Do unto others as you would have others do unto you."

[Jester]

Depending on your perspective, it was either one of my finer moments or a horrifying example of customer service.

I actually think it was one of your finer moments AND an excellent example of customer service AND an example of not having to put up with ridiculous bullshit.

See, corporate suits would disagree with me, but corporate suits are, be definition, spineless brainless snail turds who have no idea what it feels like to be in the trenches, and who just spout their customer service mantras in a vacuum, without any frame of reference as to what they are talking about.

Look, Cookie, you put up with this lady's idiocy far longer than a lot of people would have thought necessary or even appropriate. You did all this on your day off, which, by the way, is amazingly commendable. Any manager who would fire you for this should be roasted alive and fed to cannibal pygmies.

But after all the work you put in, with this woman giving you a condescending attitude the entire time ("Should I spell that for you?" indeed!), she had the NERVE to try to bargain with you on a bargain bin cake, like this was a Mexican flea market? Fuck her. Fuck her with a baseball bat with rusty nails poking out of it. What you did is epic, and should be celebrated. Don't hang your head, but hold it up high! You went above and beyond, and then she still wasn't happy? Fuck her with a dozen rancid rotten carrots. Stupid bitch.

You, milady, are my hero for today. I bow to you.

why act like a completely pretentious idiot?

Just wondering....why do you think she was acting?

[daisychain]

That's it.

I snatch the cake out of her hands so quickly I'm a little amazed the edges of the plastic case don't slice her hands open. I'm smiling now, allright, a taut, feverish affair that feels nailed to my face. "You know what, ma'am? I've been thinking about it, and I don't think Jesus deserves a reduced cake from a supermarket bakery." And I pull off the plastic cover and tip the whole cake into the garbage can. "Jesus only deserves the best."

That's the most beautiful thing I've ever heard...