So, my first SC story from my new bar! I've only done a couple of shifts, it's going OK. I feel a lot better than I did a month ago! I don't know if this should be classed as an SC, because no members of staff we involved.
So, a mother and daughter walk into the bar. The daughter is dressed in her best clothes and is done up like she is going on a big night out (it was 2pm). The mother looked as though she had just been in a motorcycle accident. Ripped clothes, greasy hair, she looked ROUGH.
M: Mother
D: Daughter
M: IT'S MY DAUGHTERS BIRTHDAY!
D: Mum...please...
M: SHE'S EIGHTEEN TODAY!
D: Mum...you're embarassing me...
M: NO I'M NOT! SHOW 'IM YOUR I.D
Yes...I am "'im". The daughter, looking very humiliated, handed me her I.D. Sure enough, it was her eighteenth birthday.
M: SO WHAT ARE YOU DRINKING?!?!?
D: Just an orange juice...I don't want to get drunk get.
M: ORANGE JUICE?!?! ORRRRAAAANNNGEEE JUICE?!?!
D: Mum, please I just want an orange juice.
M: I'M NOT BUYING YOU A FUCKING ORANGE JUICE! YOU'RE EIGHTEEN! ACT YOUR AGE AND GET A DRINK!
D: Fine...I'll have a WKD please.
A WKD is a vodka flavoured drink...they're horrible.
M: TWO! WE WANT TWO!
I served the drinks. The mother and daughter went to sit down. On their way to the table, the mother informed random groups of customers that it was her daughters birthday. None of them gave a shit. They sat close enough to the bar that I could hear everything...well, the mother was being so loud I think everyone in the bar could hear their conversation.
M: GO ON! DOWN THE BOTTLE IN ONE!
D: Mum, I want to enjoy my drink. I don't want to down it in one, I'll be sick.
M: IT'S YOUR EIGHTEEEEEEEEENTH BIRTHDAY! NOW DOWN IT! I BOUGHT YOU IT! SO DOWN IT!
D: No! I'm not downing it Mum!
M: ARE YOU MAKING FUN OF ME?!?! I BOUGHT YOU THAT FOR YOUR EIGHTEEEENTH BIRTHDAY! DON'T MAKE FUN OF MEEEEE! NOW DOWN IT!
D: No! Please Mum, all I want is a quiet drink...
M: WELL YOU KNOW WHAT! NOW YOU'RE GETTING IT! I'M LEAVING! THAT'S WHAT YOU GET FOR MAKING FUN OF YOUR MUM! YOU'VE RUINED YOUR BIIRRRRTHHHDAAAAAAY!
And the mother stormed out! The daughter looked so embarassed. She quickly finished her drink and went out the back door. About five minutes later the mother returned, looking for the daughter, and upon seeing she had left, spat "THE FUCKING BITCH!" and stormed out again.
The only way I can describe mine and the other customers reactions is:
So, a mother and daughter walk into the bar. The daughter is dressed in her best clothes and is done up like she is going on a big night out (it was 2pm). The mother looked as though she had just been in a motorcycle accident. Ripped clothes, greasy hair, she looked ROUGH.
M: Mother
D: Daughter
M: IT'S MY DAUGHTERS BIRTHDAY!
D: Mum...please...
M: SHE'S EIGHTEEN TODAY!
D: Mum...you're embarassing me...
M: NO I'M NOT! SHOW 'IM YOUR I.D
Yes...I am "'im". The daughter, looking very humiliated, handed me her I.D. Sure enough, it was her eighteenth birthday.
M: SO WHAT ARE YOU DRINKING?!?!?
D: Just an orange juice...I don't want to get drunk get.
M: ORANGE JUICE?!?! ORRRRAAAANNNGEEE JUICE?!?!
D: Mum, please I just want an orange juice.
M: I'M NOT BUYING YOU A FUCKING ORANGE JUICE! YOU'RE EIGHTEEN! ACT YOUR AGE AND GET A DRINK!
D: Fine...I'll have a WKD please.
A WKD is a vodka flavoured drink...they're horrible.
M: TWO! WE WANT TWO!
I served the drinks. The mother and daughter went to sit down. On their way to the table, the mother informed random groups of customers that it was her daughters birthday. None of them gave a shit. They sat close enough to the bar that I could hear everything...well, the mother was being so loud I think everyone in the bar could hear their conversation.
M: GO ON! DOWN THE BOTTLE IN ONE!
D: Mum, I want to enjoy my drink. I don't want to down it in one, I'll be sick.
M: IT'S YOUR EIGHTEEEEEEEEENTH BIRTHDAY! NOW DOWN IT! I BOUGHT YOU IT! SO DOWN IT!
D: No! I'm not downing it Mum!
M: ARE YOU MAKING FUN OF ME?!?! I BOUGHT YOU THAT FOR YOUR EIGHTEEEENTH BIRTHDAY! DON'T MAKE FUN OF MEEEEE! NOW DOWN IT!
D: No! Please Mum, all I want is a quiet drink...
M: WELL YOU KNOW WHAT! NOW YOU'RE GETTING IT! I'M LEAVING! THAT'S WHAT YOU GET FOR MAKING FUN OF YOUR MUM! YOU'VE RUINED YOUR BIIRRRRTHHHDAAAAAAY!
And the mother stormed out! The daughter looked so embarassed. She quickly finished her drink and went out the back door. About five minutes later the mother returned, looking for the daughter, and upon seeing she had left, spat "THE FUCKING BITCH!" and stormed out again.
The only way I can describe mine and the other customers reactions is:

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