After three months and four days, I finally got my first real SC at the grocery store.
Yaaaaaay?
A woman comes to my register with a decent amount of groceries, waits until I scanned the first item, then says to me "I'm writing a check, but I don't have my driver's license with me. I've been shopping here for twenty years. Can you still ring me up?"
I answered that I didn't know, which is true. We have *some* leeway about getting DL #s from customers, if we know they're regulars. This woman, however, I didn't recognize.
And so I call G, the MOD. Well, try to. The phone at my register doesn't work so well. So the SD girl goes to page him for me, but since he happens to be passing by at the time, all is well.
For the moment.
He comes up to my register, and for some reason, the woman is IRATE. Maybe because...oh, I don't know...I have to clear this with a manager???
I explain what she told me (minus the "shopping here for twenty years" part) and she repeats all that after/WITH me, then says, "This is the ONLY store that EVER asks for my dl when I write a check!! {Store I've barely heard of} doesn't ask for my DL. {Store soon to be closing} doesn't ask for my DL. {Yet ANOTHER store} doesn't ask for my DL. Only THIS store does, and it makes me feel like a criminal!!! I've been shopping here for twenty years (!!!eleventy!!!111!!!), and after this I'll NEVER shop here AGAIN!!!!"
G (who doesn't appear to recognize this woman) explains that it's policy, but he's willing to let her write the check anyway. (I'm so glad HIS name is going on the check, and not mine, in case it's a bad one.)
And so I start ringing up the rest of her order. The whole time she's muttering about driver's licenses and criminals and I'm NEVER coming back and twenty years don't even know what. G stands nearby...still trying to explain to this woman.
After everything's rung up, I give her the receipt, thank her and she storms off with a parting "I've been shopping here for TWENTY YEARS and I'm NEVER shopping here AGAIN!!!"
~~~~~~~~~~~~~~~~~~~~
I really hope I remember her name when she comes back in a few days.
Yaaaaaay?
A woman comes to my register with a decent amount of groceries, waits until I scanned the first item, then says to me "I'm writing a check, but I don't have my driver's license with me. I've been shopping here for twenty years. Can you still ring me up?"
I answered that I didn't know, which is true. We have *some* leeway about getting DL #s from customers, if we know they're regulars. This woman, however, I didn't recognize.
And so I call G, the MOD. Well, try to. The phone at my register doesn't work so well. So the SD girl goes to page him for me, but since he happens to be passing by at the time, all is well.
For the moment.
He comes up to my register, and for some reason, the woman is IRATE. Maybe because...oh, I don't know...I have to clear this with a manager???
I explain what she told me (minus the "shopping here for twenty years" part) and she repeats all that after/WITH me, then says, "This is the ONLY store that EVER asks for my dl when I write a check!! {Store I've barely heard of} doesn't ask for my DL. {Store soon to be closing} doesn't ask for my DL. {Yet ANOTHER store} doesn't ask for my DL. Only THIS store does, and it makes me feel like a criminal!!! I've been shopping here for twenty years (!!!eleventy!!!111!!!), and after this I'll NEVER shop here AGAIN!!!!"
G (who doesn't appear to recognize this woman) explains that it's policy, but he's willing to let her write the check anyway. (I'm so glad HIS name is going on the check, and not mine, in case it's a bad one.)
And so I start ringing up the rest of her order. The whole time she's muttering about driver's licenses and criminals and I'm NEVER coming back and twenty years don't even know what. G stands nearby...still trying to explain to this woman.
After everything's rung up, I give her the receipt, thank her and she storms off with a parting "I've been shopping here for TWENTY YEARS and I'm NEVER shopping here AGAIN!!!"
~~~~~~~~~~~~~~~~~~~~
I really hope I remember her name when she comes back in a few days.

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