Card declined

[customersruinmylife]

Wow, my first encounter with an SC at the new bar.

SC: Hey! Hey you!

Why do people always assume my name is "Hey You"?

Me: Yes?
SC: I want to take money out of your ATM but it won't let me!
Me: OK, what's happening?
SC: Well I tried to withdraw money, and well...I'll show you!

He put his card in, and attempted to withdraw cash. A message came up.

"DECLINED. INSUFFICIENT FUNDS"

SC: See! It won't give me money.
Me: Sir, this is telling me you do not have enough in your bank to withdraw any money.
SC: What?!?! Impossible!
Me: Well that's what it says.
SC: I KNOW how much I have in the bank, and I KNOW I have enough. So what are you going to do about it?
Me: How about you check your balance?
SC: No. I KNOW there is money in there.
Me: Then it won't hurt to check.

He did...reluctantly.

He was £200 overdrawn. Available balance zero.

SC: *sheepishly* I think I need to go to the bank.

[taxguykarl]

He was £200 overdrawn. Available balance zero.

SC: *sheepishly* I think I need to go to the bank.

Ya think?!

BTW how is it a bartender's responsibility? Or did you take a new job at a bank, CRML?

[customersruinmylife]

BTW how is it a bartender's responsibility? Or did you take a new job at a bank, CRML?

No I'm still a bartender...thats why I was so confused. What exactly did he expect me to do?

[blas]

The SCs will haunt you forever......I estimate that it will be no more than 2 weeks time and no less that you will be posting another story about SCs being arrested.

Today's prediction brought to you by Blas87, The Wisconsin Oracle. If the cheese smells it, she tells it.

[Becks]

I still want to know who lets these people out in public.

[customersruinmylife]

[QUOTE=blas87;503852]The SCs will haunt you forever......I estimate that it will be no more than 2 weeks time and no less that you will be posting another story about SCs being arrested.
QUOTE]

I think your predication will come true. My first night shift is tomorrow.

There are a few differences though...for one thing the new bar has door staff in the evening, so I'm sure they'll come in handy. One thing I have also noticed is that the customers have NO patience. They want serving the very SECOND they get to the bar, and they quite often attempt to cut in front of customers that were obviously before them. I have been biting my tongue so much. I could get away will telling off SC's at the old bar, I'm not sure what I can get away with at this one.

[Akasa]

I have been biting my tongue so much. I could get away will telling off SC's at the old bar, I'm not sure what I can get away with at this one.

So ask what you can do. Tell them about your last bar and how you were able to handle those patrons that got out of hand and ask if that is frowned upon here or encouraged.

[powerboy]

If the cheese smells it, she tells it.

One thing I have also noticed is that the customers have NO patience. They want serving the very SECOND they get to the bar, and they quite often attempt to cut in front of customers that were obviously before them.

Not at the bar that my friends and I go too.

[Lace Neil Singer]

Blah, I hate it when an SC's card gets declined. One old hag insisted that I try the card three more times; honestly, if it's declined the first time, it's not going to work the third or fourth time! Or the people who stand there screeching, "I have lots of money in my account! It's your machine!" -.-

[Slytovhand]

I worked at a place where we had an ATM. Customer wanted to withdraw funds to pay for goods (petrol), but because 'it didn't work', he felt he didn't have to pay, so just walked out... didn't bother to even come to the counter to use our machine.

He got a bit of a shock when I knocked on the driver's window to get the cash (wasn't his car, and that's when I heard his BS excuse... his mates in the car - including the driver - weren't too impressed!)

[Boozy]

Whenever I get a "Insufficient Funds" or "Declined" message, I always tell the customer that "I'm afraid it isn't going to accept this card." This is my way of trying to save the customer some embarassment if there are other people in the store.

Unfortunately, 9 times out of 10, they don't get what I'm trying to say. They say, "Oh, just try it again." Then I have to say, "No, you don't understand. It read the card fine. I'm getting an insufficient funds message."

Then, about half the time, they'll insist that I put it through AGAIN. I'll do it just to shut them up, but shockingly, it's always the same message.

[aurelemsrealm]

I hate those moments, especially when they ask why the card won't work. I usually just tell them that it doesn't specify a reason due to privacy concerns, or that it may just be a network error. Honestly, don't ask me why your card has been declined.

[Lace Neil Singer]

I usually tell them to contact their bank, which SCs usually reply to with "It's nothing to do with the bank, it's your machine!"

No, it is NOT. It's not the machine's fault you haven't any money in your account. -.-

[DGoddessChardonnay]

I still want to know who lets these people out in public.

Nobody. They escaped and are running amok.

Well, either that or they were beamed down by a mother ship from another planet and the ship hasn't made it back to pick them all up.

[Ironclad Alibi]

Well, either that or they were beamed down by a mother ship from another planet and the ship hasn't made it back to pick them all up.

They were SCs up there too. That ship will never be back.