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I may have to turn this into a weekly thing.
Today was actually very quiet, VERY quiet, at the grocery store. Two sundays ago might have been the busiest day EVER since I've been there for sure and for many others too (Sunday, first of the month, Superbowl).
1. I'm just bagging right now, this lady has like 10 million coupons so I go bag elsewhere. Eventually I bag a whole bunch of orders and still see her arguing with a supervisor, and then the supervisor brought her over to the big sign next to customer service that says COUPON POLICY.
I wonder if anyone's ever read it? Or they just assume? Well of course, SC's do not read, so that answers that one.
The problem was that our store has this thing where if your total discounts (of coupons and store card savings) is more than 50% of your total bill, the coupons stop doubling (we double dollar and under coupons automatically). So she kept arguing that the policy did not include store card savings. Which is pretty difficult considering it says it RIGHT ON THE SIGN WHICH THEY SHOWED HER. I was laughing in my head for a good while about this one. I wasn't really involved, but I had bagged her stuff like a good 20 minutes or more before she finally stormed out with her stuff.
She apparently sweared she'd get "you all fired", as she'd speak to the "real manager", not "that blonde lady who claims she's a manager". The "blonde lady" is not the manager, just a front end supervisor, but she knows her stuff. If this one becomes an issue with the store manager, I can definitely defend anyone involved.
2. I'm getting cigarettes for someone (it was crazy too, they wanted 3 packs of something, 2 packs of something else, and 2 packs of a third type), and some lady comes up to me and asks if I have change for a dollar. WTF? Why would I have change for a dollar if I'm just standing here getting out cigarettes? I told her to go to customer service, typical i dont wanna wait in line whine more plz. She then went over to the self checkout, where I'm sure she got her dollar. We're not supposed to do this at registers, but if it's just like a dollar, I save the customer the hassle. But really? The cigarette cabinet? I don't get it.
3. People seem to have forgotten how to use a divider. It has purged from the SC intelligence, if that even exists. People also seem to have forgotten how to wait until the person in front of them is done before swiping their card. That happened twice today, I see "Visa" pop up in the corner when the guy before had just handed me cash. ????
Today was actually very quiet, VERY quiet, at the grocery store. Two sundays ago might have been the busiest day EVER since I've been there for sure and for many others too (Sunday, first of the month, Superbowl).
1. I'm just bagging right now, this lady has like 10 million coupons so I go bag elsewhere. Eventually I bag a whole bunch of orders and still see her arguing with a supervisor, and then the supervisor brought her over to the big sign next to customer service that says COUPON POLICY.
I wonder if anyone's ever read it? Or they just assume? Well of course, SC's do not read, so that answers that one.
The problem was that our store has this thing where if your total discounts (of coupons and store card savings) is more than 50% of your total bill, the coupons stop doubling (we double dollar and under coupons automatically). So she kept arguing that the policy did not include store card savings. Which is pretty difficult considering it says it RIGHT ON THE SIGN WHICH THEY SHOWED HER. I was laughing in my head for a good while about this one. I wasn't really involved, but I had bagged her stuff like a good 20 minutes or more before she finally stormed out with her stuff.
She apparently sweared she'd get "you all fired", as she'd speak to the "real manager", not "that blonde lady who claims she's a manager". The "blonde lady" is not the manager, just a front end supervisor, but she knows her stuff. If this one becomes an issue with the store manager, I can definitely defend anyone involved.
2. I'm getting cigarettes for someone (it was crazy too, they wanted 3 packs of something, 2 packs of something else, and 2 packs of a third type), and some lady comes up to me and asks if I have change for a dollar. WTF? Why would I have change for a dollar if I'm just standing here getting out cigarettes? I told her to go to customer service, typical i dont wanna wait in line whine more plz. She then went over to the self checkout, where I'm sure she got her dollar. We're not supposed to do this at registers, but if it's just like a dollar, I save the customer the hassle. But really? The cigarette cabinet? I don't get it.
3. People seem to have forgotten how to use a divider. It has purged from the SC intelligence, if that even exists. People also seem to have forgotten how to wait until the person in front of them is done before swiping their card. That happened twice today, I see "Visa" pop up in the corner when the guy before had just handed me cash. ????
Wow. I don't understand swiping your card before your stuff is even rung up, wtf. If they really want to pay for the person ahead of them's groceries, that's very kind... wow. lol
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