Rude, annoying...and PWNED!

[Lulu]

This one's from a while back, for some reason I forgot about it all until this morning!

I'm at the counter, helping out a very lovely lady with her three kids. She's a regular customer and always needs a little extra help when she's ordering books or just going through the sale for reasons that will become obvious later. We're bagging the stuff they'd brought and the kids are helping their mum put it all onto the pushchair the smallest one was in. No big deal, wasn't busy, just a normal sale.

Enter uber-moron! *plays sinister muzak* This nasty little entitlement moo appeared behind the nice family and stood there huffing and puffing, sighing and looking at her watch, switching her weight on her feet, muttering to the guy she was with about the speed of service etc, you all know the type I'm sure. I choose not to dignify the pathetic attempts to get me to hurry up and carry on helping the lady I'd been serving.

Entitlement moo actually says, loudly enough for me to hear
"Jeez...why do people come shopping with kids when it's BUSY!"

I kinda raised a brow at my manager who was standing nearby helping someone else and sat back to watch the fun! It should be explained that firstly, it was FAR from busy, it was 3pm on a weekday and there were maybe 6 people in the shop, secondly, my manager has zero-tolerance for uncalled for rudeness on her shop floor, be it customer or staff, so I knew this would be good. The nice lady and her kids are finishing packing up the pushchair and my manager walks up to the entitlement moo and asks if there's a problem.

EM - entitlement moo
M - manager
Me - laughing my arse off

EM : Yes! These people are taking FOREVER! Can't you hurry it up, I'm in a rush!
M : I can assure you that..
EM, interupting : Don't assure me, just let me buy this book!
M, temper lost : Ma'am, you can huff and sigh as much as you like, but the lady can't hear you, she and two of her children are DEAF, that's why she takes a little longer at the desk than you. You don't like it, go to Smith's.

The look on that womans face was priceless

[AirHostess]

Ha Ha your manager sounds great

[friendofjimmyk]

HA! That's great! However, hoping that it taught EM a lesson is like hoping for world peace...

OT - Oh, Katie, if I were a man, I'd propose! My ex-b/f's sister, who's name also happens to be Katie, worked for an airline, one of the BIG ones and her husband was her free travel companion. Before that it was my b/f. She's not there anymore, but before she quit, we all went to Hawaii (His family - mom, dad, her, grandma, me & him) - we all used travel passes. My b/f and I - our two tickets to Hawaii cost $900 for both. True, most of the way was stand by - but that is cheap for Hawaiian airfare!

[Becks]

EM : Yes! These people are taking FOREVER! Can't you hurry it up, I'm in a rush!
M : I can assure you that..
EM, interupting : Don't assure me, just let me buy this book!
M, temper lost : Ma'am, you can huff and sigh as much as you like, but the lady can't hear you, she and two of her children are DEAF, that's why she takes a little longer at the desk than you. You don't like it, go to Smith's.

The look on that womans face was priceless

Oh, I would PAY to have been able to see that!!!!!!!!!!!!!!

[MystyGlyttyr]

Since I found out about my Asperger's, I've been using every oppurtunity to throw it in people's faces that I can, heh heh.

Me: *gives a price on an ad that is more than they expected (i.e., not free)*
Them: "Are you CRAZY?!"
Me: "Well, I'm autistic. Do you think that counts?"
Them: *stammer stammer*

It's not a disorder, it's a new weapon at my disposal.

[Lace Neil Singer]

*takes notes*

[Sofar]

I'm possibly autistic myself, though there's never been a diagnosis, it's something various child psycologists and therapists of mine have mused about for years. I honestly don't think of it as a disorder, my brain just works drastically differently from anyone elses. It's a different brand of brain.

[ThinMick]

It's a different brand of brain.

Here, I'll drink to that. Best description I've heard. I'm really tired of people who *don't* have off-brand brains assuming that we've all got some horrible disease and should take pills to fix it. I mean, yeah, if it's giving you a problem you don't *like*, do something, but otherwise...

Oddly, most of the people I've seen make assumptions like that are sucky customers, whether I originally met them in that context or not. If that's normal, I'd *really* rather stick to the slightly off way of thinking I'm used to.

[Tria]

M, temper lost : Ma'am, you can huff and sigh as much as you like, but the lady can't hear you, she and two of her children are DEAF, that's why she takes a little longer at the desk than you. You don't like it, go to Smith's.

Wow, surprised she didn't go off on "defective" people in public.

[Tria]

Here, I'll drink to that. Best description I've heard. I'm really tired of people who *don't* have off-brand brains assuming that we've all got some horrible disease and should take pills to fix it. I mean, yeah, if it's giving you a problem you don't *like*, do something, but otherwise...

Personal experience.... Mom's an RN and recovering addict(Well she had to do SOMETHING when I refused to take the nonworking Ritalin, although there was more she was using)

So from the age of four to eleven I was on Ritalin. Yeah, give the kid Ritalin after YOU kicked HER father out of the picture. I refused to take it after awhile and she gave up, and started taking mine, like I knew or cared. Anyway, Mom went to rehab when I was 13 and found Jesus(Fine if it works for her)which meant my Pagan ass was forced to go to church. Fast forward to 17, she decides I'm "out of control" because I don't do homework, I'm Pagan, I Role-Play and write stories.

So guess who ended up in a psych ward for 10 days and on Zyprexa for two years. The two months prior I'd been in a children's home (So out of control) I'd lost 20 lbs due to the schedule, meals and exercise. They put me on Zyprexa and BOOM 50 lbs over the next too months. Seriously, when the ONLY thing to change is a pill and you gain 50 lbs in two months.... That MIGHT be a sign that the treatment is worse than the "condition".

And Zyprexa was involved for a lawsuit because people were having diabetes issues and comas from the crap. Tell my mom about it and what does she say? "Well, let's find another pill." I'm not perfect, I don't like crowds and noise and I'm socially inept. Hence why I don't do retail.... I'm too honest.

So yeah, I know about how thinking differently can be a sign for the pill truck to come.

My apologies for the thread hijack and if I offended anyone.

[Antisocial_Worker]

Once a guest was berating me for the fact that our handicap-accessible rooms are not located right by the exits. The discussion went back and forth several rounds until he said something along the lines of, "You just don't understand what disabled people have to go through, and here you are making it even more difficult to get to a room!"

In a situation like this, nothing works quite as well as the plain, unvarnished truth.

I replied, "I do understand -- both of my parents are diabetic amputees. I understand that you're upset, but our handicapped-accessible rooms are located where they are to make them as easy to get to from one entrance as from another."

I don't know why I bothered explaining... once you pwn someone with the facts, their eyes just usually glaze over as their brain reboots.

[CrazedClerk]

I had a deaf teenager in my store not long ago. Now my mom is deaf so I have plenty of experience with this. The deaf girl read lips really well but not perfectly. When it came time for me to ring her up, I took the liberty to write the total out for her on a piece of paper (we don't have registers that show the customer the total). You shoudl've seen the smile on her face.

Also last week, there was a little girl with a wheelchair through and her mom bought her a game. After completing the sale, I walked around the counter and handed the game to the girl (I couldnt' reach her from the counter) she was sooo happy when I did that.

Sometimes a little courtesy goes a long way.

[Rapscallion]

We used to have a deaf customer. It was mostly pen and paper with him, but he was a great guy. Very pleasant.

He's one of the things I miss about retail.

Rapscallion

[TYFSOK]

The Barnes & Noble I used to work at holds foreign language conversation tables every night, and the most popular by far was ASL night on Fridays. All of the regular Friday evening staff ended up learning at least two bits of sign language: "More chairs, please," and "Thanks!" It would occasionally unnerve other customers to see a crowd of around 50 people in animated conversation, without sound other than the occasional bark of laughter.

Once a month, some organization would arrange a trip to the bookstore for a vanload of disabled people, and I became the regular helper for one particular woman in a wheelchair. She had a tray/board mounted on the front with the alphabet and common phrases, and she would use a short pointer to talk to me. (At first, she was upset with me because I didn't realize that I was supposed to be reading back everything she pointed to, to ensure I was getting it.) One of the trip organizers complimented me on not trying to complete what she was saying all the time. (That took a bit of effort, it did.)

[bean]

Rehijack (is that a word?)

I've been on Lexapro for over a year, and in fact finally got off of it last week.

I was 150 lbs when I got on it, peaked at a little over 200 - now back down to 190 and dropping fast (actually have energy again, yay!).

I hate psych medications.