Stupid Customer Complaints

[Digitalpotato]

While my manager takes customer complaints at this Subway very seriously, there are some that are just too ridiculous for her to take seriously.


"I asked for Chipotle Mayo and the person put Chipotle and MAYONNAISE on it! I did not ask for Mayo!"
"Why don't you have the Red Wine Vinegarette?"
"why are you not doing the $5 footlong?! I had to pay $9 for my chicken bacon and ranch!" (we had way more of these but some were complaining that they had to pay full price for the most expensive subs on the menu. -_-)
"I asked for a Turkey Club and you gave me a SUBWAY CLUB!"
"Why were you out of bread?"
"Your service is way too slow, I had to wait in line for an hour!"
(This followed a walk-in-party order.)

[Hobbs]

My first thought when reading the title; "Like there's any other kind...?"

[MoonChild2007]

The best complaints are the ones where the customer wants to speak with a supervisor because we couldn't magically fix their problems.

Like a customer who wanted to speak with a supervisor just because their remote control was not working. I mean come on, remote controls stop working because of batteries, the remote has been damaged or just suddenly stop working because it is old. No supervisor isn't going to magically turn their remote back on.

[icmedia]

As far as the complaint about the $9 sub, I might issue the same complaint...based on the fact that the new SubWay commercials are advertising EVERY footlong as $5 now...

Am I the only one who has seen that commercial?

[Lace Neil Singer]

Most stupid complaint I've ever heard was from a customer who complained that the mints in the mint rack were, get this, smelling MINTY.

Lolwut?

[PepperElf]

I asked for Chipotle Mayo

And that's what you got.
What part of Mayo = Mayonnaise doesn't she understand?

[Kitten in the box]

Try this:

Once a guy came into our store and got something that was $5.99 on sale. The regular price was $9.99 he blew a fuse when we told him it was on sale and threw a shit fit coz we charged him the sale price. We tried telling him it was on sale that he was paying LESS than what the price was originally but he didn' t want to hear it. We threw the item against the window and demanded that we give him corporates number so we kicked him out of our store. Go figure....WHY would anyone want to pay MORE for an item when they have the opportunity of getting it for LESS?

[Summerfly413]

Had a lady today who complained that we didn't have any cotton balls for the last three weeks.
I assume it was cotton balls anyway, because all she kept saying was "You don't have any cotton!"

[powerboy]

I have just seen this commercial and it does mention at the bottom, that it excludes the Double Meat and the Premium.

[blas]

I am not a Subway employee, but I do know that MOST of the footlongs are $5 right now, but there may be some Subways that aren't doing the promotion. The lady at the Subway I frequent said this would be going on for another 10 weeks or so. The premium and double stacked subs are still full price.

I don't think $5 footlongs are that big of a deal. I usually get a footlong turkey, normal price $5.79 (all together with tax). With the deal, it's $5.28. Not that big of savings. Still a healthier choice and a small discount, but really nothing to shit yourself over.

[Ringtail Z28]

Not that big of savings. Still a healthier choice and a small discount, but really nothing to shit yourself over.

Remember how it is with customers though. The smaller the discount the bigger the bitchfest.

[Digitalpotato]

As far as the complaint about the $9 sub, I might issue the same complaint...based on the fact that the new SubWay commercials are advertising EVERY footlong as $5 now...

Am I the only one who has seen that commercial?

The Chicken Bacon Ranch is a $5 footlong sub. That's atually $9 with the meal deal otherwise but by itself it's $7.

[mattm04]

Try this:

Once a guy came into our store and got something that was $5.99 on sale. The regular price was $9.99 he blew a fuse when we told him it was on sale and threw a shit fit coz we charged him the sale price. We tried telling him it was on sale that he was paying LESS than what the price was originally but he didn' t want to hear it. We threw the item against the window and demanded that we give him corporates number so we kicked him out of our store. Go figure....WHY would anyone want to pay MORE for an item when they have the opportunity of getting it for LESS?

We had one lady who used to come in early in the morning do her several times a week grocery shopping. When she would get to check out she would loudly announce "I REFUSE to pay for items if you scan the store card(to get the sale prices using a generic card number). I will not sigh up for a store card. I will not be tracked." I didn't have the heart to tell her to look up at the cameras or point out the fact that she always used a DEBIT card.

[smileyeagle1021]

. I will not sigh up for a store card. I will not be tracked."

as a slight OT
am I the only one who actually kind of likes that it's being tracked? Especially with Smith's when I was still going there because, at least the stores in Utah, would about once a month send out coupons for the items you purchased the most.

[Argabarga]

Funny how people throw a fit about some nefarious corporation tracking them whenever store cards are used, but at the same time, I'll bet they all have drivers licenses, plates on thier cars, social security cards, and a million other things that you can be "tracked" by.... and that's not even counting the minutae of your daily routine that doesn't change (i.e. you know when she shops just because that's when she comes in)