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  • There's a new manager in town, customers.

    So, a few months back (going on about 6 now I think), my deli got a new manager. Our old manager was the type to sit her ass upstairs all day and not do a lick of work. Then complain and yell at us for work not being done. She was also the type to take the customers' side instantly, without letting you tell yours.

    Now, the new manager, let's call her D. She is the exact opposite of everything my old manager was. She's down on the floor working her butt off, working overtime and taking the blame if we mess up somehow, so we don't get in trouble.

    For the last few months She's been settling in. I thought she was a cool manager already, just because she's a hard worker. But, it turns out that she hates stupid people. She will NOT take crap from a customer. She WILL talk back at them. She takes her employees' sides in everything. (Our deli actually has people that will admit when they are wrong, so she's not taken advantage of).

    Sorry for the long back story. I know this is in the Sucky Customer thread. It's here for a reason, I promise!

    /back story

    So, D and I were working the counter. Two 15-16 year old girls came up, during a weekday and about 1 in the afternoon. Only one of them talked through the entire scene, the other just made faces.

    Me: Me of course :P
    D: Manager
    SC: Stuck up kid


    SC: Hey! How much is the chicken salad?
    D: *Was in the middle of something she couldn't pause* It says the price on the sign right next to the bowl.
    SC: I shouldn't have to look, it's your job to tell me.
    D: No it's not, it's the sign's job to tell you. Which is the point of them being there.
    SC: *Cat buff face* Well how much is half of a pound then?
    D: Half of whatever it says on the sign.
    SC: *Her attitude starts getting worse* I don't know my math good, you need to tell me!
    D: If you don't know basic division you really need to pay more attention in school.
    Me:
    *The girl gives her the cat butt face once more, then gets half a pound of it anyways.*

    <3 my new manager.

    I have more examples, but I'll post them later. this is getting too long already.
    Pit bull-

    There is no breed of dog more in need of our compassion; in need of our call to arms on their behalf; and in need of what should be the full force of our enduring sanctuary.

  • #2
    Half pound of SC is STILL an SC...lol.

    Comment


    • #3
      I am stealing your manager for a few weeks. I hope you don't mind. We really need to slap some smarts into some of my coworkers, and someone who doesn't tolerate BS is just what they need.

      I promise, you can have her back.
      You really need to see a neurologist. - Wagegoth

      Comment


      • #4
        Quoth blas87 View Post
        I am stealing your manager for a few weeks. I hope you don't mind. We really need to slap some smarts into some of my coworkers, and someone who doesn't tolerate BS is just what they need.

        I promise, you can have her back.
        omg, i love your manager too! Can I borrow her after blas?

        Comment


        • #5
          To the new manager:


          That's one I would file under "Wish I could get away with it!"
          I'm trying to see things from your point of view, but I can't get my head that far up my keister!

          Who is John Galt?
          -Ayn Rand, Atlas Shrugged

          Comment


          • #6
            Quoth Kyree View Post
            SC: *Her attitude starts getting worse* I don't know my math good,
            She don't know her English good, neither.

            Comment


            • #7
              *kidnaps kyree's manager for cloning*

              wow, i think i might just love your manager.

              doesn't take crap from anyone AND puts snotty brats in their place?

              she is more than just full of win!
              look! it's ghengis khan!
              Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

              Comment


              • #8
                Quoth chainedbarista View Post
                *kidnaps kyree's manager for cloning*
                I'll help!
                Any day you're looking down at the dirt instead of up at the dirt is a good day.

                Comment


                • #9
                  I have more examples, but I'll post them later. this is getting too long already.
                  Reading about managers who stick up for their employees and put whiney brat SCs in their place?...

                  NEVER too long of a post!

                  Comment


                  • #10
                    Ve Haf Der Vays!

                    Ve Must Clone Her, Vor Das Goot of Mankind!

                    Comment


                    • #11
                      You know our new store manager is like that. Are you sure they're not clones?

                      Comment


                      • #12
                        To the new manager...

                        That was so full of epic win.
                        The best professors are mad scientists! -Zoom

                        Now queen of USSR-Land...

                        Comment


                        • #13
                          That. is. amazing. Your manager rules!!!!!!
                          whohatesshrimp?

                          Comment


                          • #14
                            No stealing her!

                            Another example for you readers:

                            This has happened many times. You know the drill. Customer comes up to the counter, chatting away on the phone. I'll start helping them. Of course they can't stop their conversation long enough to get an order from them.

                            My manager will say loudly (almost yelling) from the other side of the deli,

                            "Don't you hate people that sit on their phone like that?"

                            "Wow, people are rude now days! What, is that thing glued to their ear?"

                            "You do realize that it's RUDE to sit on the phone like that, right?"

                            or when she's not feeling so nice:

                            "Maybe if you got off your phone you might get service!"

                            The best part is, most of them are so oblivious that they don't even notice she's yelling at them The ones that do have yet to get mad, they're too embarrassed.
                            Pit bull-

                            There is no breed of dog more in need of our compassion; in need of our call to arms on their behalf; and in need of what should be the full force of our enduring sanctuary.

                            Comment


                            • #15
                              Quoth Kyree View Post
                              No stealing her!
                              It will take a lot more then a no to deter me..... I will find a way to get her. Be warned. Neither distance nor weather nor rabid hounds and rabid SC's will stop me.
                              "It's times like these that make me wanna go straight."
                              James from Pokémon.

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