The funniest thing happened to me yesterday...
Me: Thank you for calling the _____, this is Rachel, how can I help you??
Cust: Rachel??? Is that you??
Me:
yeah... what would you like.....
Cust: Is this Rachel Bowman??????
Me: No this is not Rachel Bowman.
Cust: ARE YOU SURE?
No. I am not sure if my name is Rachel Bowman or not. Maybe it is Rachel Brown, or Charlie Kauffman.
Me: Yes, I am sure.
Cust: Okay, bye!


Me: Thank you for calling the _____, this is Rachel, how can I help you??
Cust: Rachel??? Is that you??
Me:

Cust: Is this Rachel Bowman??????
Me: No this is not Rachel Bowman.

Cust: ARE YOU SURE?
No. I am not sure if my name is Rachel Bowman or not. Maybe it is Rachel Brown, or Charlie Kauffman.
Me: Yes, I am sure.
Cust: Okay, bye!



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