Hardware store rants(long)

[Keiara]

Some of these are normal cashier stuff

1. Putting your crap at the end of the counter.

Our counters are very long. Yes, I maybe tall and have longer arms than most but that doesn't mean you can put your crap at the very end. So when you see me struggling to get that all important plant push it forward!

2. Large bills

Okay so you just got a $2 item.

A) You give me 3 1's
b) You give me a 5
c) You give me a 50 or 100

If you picked C then you feel my pain. SC's don't get mad at me because all I have is 5's and 1 20. The bank asks what you want when you cash checks and no the ATM did not give that to you. We all know you gets those to be a pain or to make youself like like you're actually important.

3.Asking for change

At my store we aren't alllowed to open our drawers just to give change. We can't do it! Get over it. Telling us that you won't leave until you get your change will not change our minds. We close at 7pm. You can be there until then, but then it's technically loitering so get out!

4. It must be free!

Popular one with cashiers. Not it's not! Everytime you say that just because it doesn't scan makes it harder for me to restrain myself from coming across the counter and beating the living crap out of you. Don't expect me to just suddenly crack up at your 'original' joke. You'll get a courtesy smile and that's it and even that is totally fake.

5. You must be waiting for me!

Oh good god. Please do unspeakable things to yourself with an eggplant. I was enjoying the time that didn't have to deal with idiots like you.

6. Old people and change

It never fails whenever I tell you that there is some type of change the old fogies pull out their change purses and start pulling out every single penny. Even worse when they realize that they have 10 pennies instead of giving you a dime. And of course it always happens when I have a huge line.

7. Not writing down prices for nuts and bolts

You're in a hardware store that sell thousands and thousands of different nuts and bolts. Please look at the price so you can tell me! Don't tell me to look in up in my book or in my computer. I don't have a book and I'm not going to look in the computer. It would take to long and I'm not going to do it. And don't get mad at me when I have to call the department.

8. Price checks

No I can't just give it you for the price that you tell me it is. If it's a few cents then yeah. But a $20 difference? No way! I'm going to have to call the department and have them check. Again don't get mad at me. Until they tell me you have to wait. Glaring at me won't help it will only make me want to go slower.

More to come if I think of them.

[dwasifar]

2. Large bills

Okay so you just got a $2 item.

A) You give me 3 1's
b) You give me a 5
c) You give me a 50 or 100

If you picked C then you feel my pain. SC's don't get mad at me because all I have is 5's and 1 20. The bank asks what you want when you cash checks and no the ATM did not give that to you. We all know you gets those to be a pain or to make youself like like you're actually important.

I used to travel frequently, and after 9/11, I always carried enough cash to get me home in an emergency. So I'd be walking around with five or six hundred dollars on me. Naturally I don't want that all in 20s, because it would make a conspicuously fat wallet and mark me for crime. So I'd get five 20s and the rest in 50s or hundreds. Well, of course, sooner or later I'd have to break one, and though I tried to do it at places that could handle it easily, it didn't always work out that way.

(However, if I did have to break one, I would always ask the clerk before the sale was rung up.)

[fireheart]

I feel your pain. I get a lot of these with the obvious exception of #7.

#3 at our work is technically at our own discretion, however, lots of people just send them to the service desk to change notes. I'll send them there if a) they haven't bought something from me first or b) they want to change a value larger than $20. If they want to break said note, that's fine, provided it's not a $100 for a $3 purchase, but yeah. I can understand why.

#4 and #5 drive me nuts. I just give them the Death Glare and continue.

at the eggplant comment

[Koalio]

"If you picked C then you feel my pain. SC's don't get mad at me because all I have is 5's and 1 20. The bank asks what you want when you cash checks and no the ATM did not give that to you. We all know you gets those to be a pain or to make youself like like you're actually important."

Now to be fair....where I live one of the two main banks does usually only give out 50's from their ATMs. Of course that's why I hate using the ATMs and usually go to a teller instead.

[Keiara]

Okay :P The ones over here (Washington) don't. Just 20's

Here are some more...



9.Cell phones

Argh!!! Get off your fucking phone! You can wait 5 minutes for me to check your out and provide you with good customer service. I'm one of the faster cashiers. I also don't want to hear who screwed who and why you're mad at your boyfriend. Unless it's an emergency like an accident or someone has just gone into labor put it away before I break it.

10.Middle Age Sucessful women

Yes you may have worked hard to get where you are or maybe you just married the right guy, but seriously stop treating me like I'm the scum on your shoe. I'm working hard to get out of here and not deal with you bitches. Also stop flashing your designer purses and your huge rings. You only make me hate you more since I can't afford that stuff right now and talking to me with that condensing tone(you know the one) . It will not make me jump through hoops for you.


11.Foreigners

Okay just to make this clear I'm not racist in anyway the ones that drive me crazy ar ethe ones that can't speak english or choose not to learn it. Learn the language! If I moved to a country where english was not the primary language I would learn the language. Don't expect me to speak your language! Screaming or getting louder will not help you! That will only piss me off Also when I ask your a question about something I expect you to be able to answer me not stare at me.

12.Kids getting on our scooters

Unless they were hurt and can not walk this doesn't apply to them. You're 12. You think It would be cool to get on the scooter and play with it. I don't think so. I have no problem with kicking your little ass off. Those are meant for people with an injury or older customers that have a problem getting around. You are perfectly about to walk around on your on so stay off!

13.Old people and scooters

We have 2 scooters for old people to use. If they aren't there they are either in use or charging. Stop whining about it! They are a courtesy thing. We don't have to have them for you! You mentioning that you absolutely need one will not help it come faster. Quit complaining I will not pull one out of my ass for you! That would hurt and you aren't worth the pain.

14.People who use "That's bad customer service" when they don't get what they want

I'm guessing your parents never told you no when you were little. When I tell you I can't do something I can't do it! Pulling that line will not make me do whatever you want me to do. And that line doesn't scare me anymore. Most likely it's against policy or the manager has already told you no. I'm not gonna over rise them and risk my job....not happening Get over it!

[Dark Psion]

1. Putting your crap at the end of the counter.

My favorite are the "relay customers" who bring up a bunch of stuff, but then remember something else and run and get it and then it's Wash/Rinse/Repeat while a line builds behind them, but can't be seen because of the growing mountain of merchandise.

2. Large bills

Every morning without fail, one of the first 5 customers will have a $100

4. It must be free!

Since we upgraded to scaning, we have this problem. primarily because the manager will not take the time to delete out old sku# before they get reused by True Value. It is always nice to find a $20 item ringing up for .30 cents.

6. Old people and change

Well, just Old People!
I had a guy staring at the weather striping for 15 minutes looking for a socket wrench. "Well this is where it used to be". Yes, about 5 years ago. The fact that there are no wrenches here should have been a clue.

7. Not writing down prices for nuts and bolts

Oh god yes! We discontinued nails by the pound because people would not write prices, hell they would not even write the weight on the bag. Of course now they complain that they have to buy an whole pound of nails in a box when they only need one.

8. Price checks

This problem is more from employees not doing their price changes! Without price stickers, all there is is the Bin Tag and if it is not changed when the boss changes prices, we get that one customer who actually pays attention to signs buying that item. And Price Changes is one of my boss's fetishes, allong with gloves, brooms and pump sprayers

9.Cell phones

Oh but it gets worse. Remember the old "Wife who's husband sent her to the hardware store."? Now it's "Let me call him" followed by "Here! You talk to him!"

10.Middle Age Sucessful women

My bigest problem with them is in the greenhouse. You cannot garden with a day-planner. The seeds do not germinate on your schedule, you cannot conference with the bugs and no I cannot tell you exactly when the next truck will be here. I said "today" and it will be today all day long.

11.Foreigners

The ones that get me are the grandparents with their grandchild who speaks fluent english. Poor kid must be dragged from store to store to be their interpreter.

[Keiara]

1. Putting your crap at the end of the counter.

My favorite are the "relay customers" who bring up a bunch of stuff, but then remember something else and run and get it and then it's Wash/Rinse/Repeat while a line builds behind them, but can't be seen because of the growing mountain of merchandise.

Those people are so annoying

6. Old people and change

Well, just Old People!
I had a guy staring at the weather striping for 15 minutes looking for a socket wrench. "Well this is where it used to be". Yes, about 5 years ago. The fact that there are no wrenches here should have been a clue.

Those people are the same ones that bore you with stories of how things used to be like we care..

9.Cell phones

Oh but it gets worse. Remember the old "Wife who's husband sent her to the hardware store."? Now it's "Let me call him" followed by "Here! You talk to him!"

Ugh...and of course if you don't know they get mad and pull the whole "You work here you should know!"

11.Foreigners

The ones that get me are the grandparents with their grandchild who speaks fluent english. Poor kid must be dragged from store to store to be their interpreter.

I can't believe I forgot about that one. Here I thought I would be talking to 50 year old, but I get to talk to a 8 year old

[powerboy]

Quit complaining I will not pull one out of my ass for you! That would hurt and you aren't worth the pain.

You have a cart up your ass Wow, I didn't think that would have been possible

[Keiara]

You have a cart up your ass Wow, I didn't think that would have been possible

No :P Like I said not worth the pain to even get one up there