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So I have lurked here for a while but i have a couple stories i want to share.
"To Stupid"
First I work at an office supply chain, the one that has all of its associates using radios, and name ends in Max. The radios purpose is to make sure we are very customer oriented. We make sure, or at least try to make sure every customer is at least approached by a sales person. We really are not pushy and if someone says no the radio lets us tell everyone that the person has been approached and does not want help.
For the last two months we have repeatedly had a customer come in that seems oblivious to the fact that he is going to be asked for help. Typical conversation:
Employee: How can I help you today?
SC
angrily) I didn't realize i was to stupid to shop here.
Customer precedes to storm out of the store after throwing down any products he has.
Now this has happened five times that i have herd about, from multiple coworkers. I don't know if he expects us to recognize him and never speak to him.
Really if you come into a story don't you expect to be approached by someone? Maybe he only comes in when he is angry and is trying to pick a fight. I don't care really, it is just so absurd and WTF. I'll gladly lose him to the competition were he doesn't get help and take the multiple of customers that do want assistance.
"Latrine"
This one is kinda disgusting. I was stuck on register and had the worst experience. It was sunday morning and there were a number of elderly in shopping. An older gentleman and his wife come up with an ink cartridge. As he approaches a wave of the foulest smell rolls in. Not BO, or gas, but honest to god it smelled like latrine. Not a hint of it but full blown i am sitting in a pit toilet, the hold your breath before going in kind.
The Gentleman puts down his cartridge and makes some small talk. As he speaks a new and even worse wave of smell hits me. I seriously wanted to puke. The Gentleman also pulls out 2 ink coupons from Staples. Now normally I would take a competitors coupon and make the customer happy but i really did not want this guy in my presence. Instinctually i wanted him away. anywhere but not by me. The Gentleman makes some confused comments about thinking he is at staples and makes his way out. This guy was at my register for maybe 3 minutes but his god awful smell lingered for 30-40.
One of my managers who dealt with him (and didn't warn me on the radio, thank you very much) thought he pooped his pants. I think he had rotting teeth or something because when he talked it was like a directional assault of smell at my face. ugh. I feel bad for his wife. I started to clean the front end in self defense just to try and get any other smell than rotting poop.
Horton
"To Stupid"
First I work at an office supply chain, the one that has all of its associates using radios, and name ends in Max. The radios purpose is to make sure we are very customer oriented. We make sure, or at least try to make sure every customer is at least approached by a sales person. We really are not pushy and if someone says no the radio lets us tell everyone that the person has been approached and does not want help.
For the last two months we have repeatedly had a customer come in that seems oblivious to the fact that he is going to be asked for help. Typical conversation:
Employee: How can I help you today?
SC
angrily) I didn't realize i was to stupid to shop here. Customer precedes to storm out of the store after throwing down any products he has.
Now this has happened five times that i have herd about, from multiple coworkers. I don't know if he expects us to recognize him and never speak to him.
Really if you come into a story don't you expect to be approached by someone? Maybe he only comes in when he is angry and is trying to pick a fight. I don't care really, it is just so absurd and WTF. I'll gladly lose him to the competition were he doesn't get help and take the multiple of customers that do want assistance.
"Latrine"
This one is kinda disgusting. I was stuck on register and had the worst experience. It was sunday morning and there were a number of elderly in shopping. An older gentleman and his wife come up with an ink cartridge. As he approaches a wave of the foulest smell rolls in. Not BO, or gas, but honest to god it smelled like latrine. Not a hint of it but full blown i am sitting in a pit toilet, the hold your breath before going in kind.
The Gentleman puts down his cartridge and makes some small talk. As he speaks a new and even worse wave of smell hits me. I seriously wanted to puke. The Gentleman also pulls out 2 ink coupons from Staples. Now normally I would take a competitors coupon and make the customer happy but i really did not want this guy in my presence. Instinctually i wanted him away. anywhere but not by me. The Gentleman makes some confused comments about thinking he is at staples and makes his way out. This guy was at my register for maybe 3 minutes but his god awful smell lingered for 30-40.
One of my managers who dealt with him (and didn't warn me on the radio, thank you very much) thought he pooped his pants. I think he had rotting teeth or something because when he talked it was like a directional assault of smell at my face. ugh. I feel bad for his wife. I started to clean the front end in self defense just to try and get any other smell than rotting poop.
Horton
How did you answer that question?? You could have had some serious fun with that one!!
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