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Email joke
Where my dad works they share all the funny emails they get, and he sends them home to me too. The last one was just perfect for this site.
For all of you out there who've had to deal with an irate customer,
this one is for you. It's a classic!
In dealing with those 'special' customers we all love, an award should
go to the United Airlines gate agent in Denver for being smart and
funny, while making her point, when confronted with a passenger who
probably deserved to fly as cargo. A crowded United Airlines flight was
canceled. A single agent was re booking a long line of inconvenienced
travelers.
Suddenly an angry passenger pushed his way to the desk. He slapped his
ticket down on the counter and said, "I HAVE to be on this flight and
it has to be FIRST CLASS."
The agent replied, "I'm sorry sir. I'll be happy to try to help you,
but I've got to help these folks first, and I'm sure we'll be able to
work something out."
The passenger was unimpressed. He asked loudly, so that the passengers
behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the agent smiled and grabbed her public address
microphone.
"May I have your attention please," she began her voice heard clearly
throughout the terminal. "We have a passenger here at Gate 14 WHO DOES
NOT KNOW WHO HE IS. If anyone can help him find his identity, please
come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared
at the United agent, gritted his teeth and swore. "F*** you!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll
have to get in line for that, too."
For all of you out there who've had to deal with an irate customer,
this one is for you. It's a classic!
In dealing with those 'special' customers we all love, an award should
go to the United Airlines gate agent in Denver for being smart and
funny, while making her point, when confronted with a passenger who
probably deserved to fly as cargo. A crowded United Airlines flight was
canceled. A single agent was re booking a long line of inconvenienced
travelers.
Suddenly an angry passenger pushed his way to the desk. He slapped his
ticket down on the counter and said, "I HAVE to be on this flight and
it has to be FIRST CLASS."
The agent replied, "I'm sorry sir. I'll be happy to try to help you,
but I've got to help these folks first, and I'm sure we'll be able to
work something out."
The passenger was unimpressed. He asked loudly, so that the passengers
behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the agent smiled and grabbed her public address
microphone.
"May I have your attention please," she began her voice heard clearly
throughout the terminal. "We have a passenger here at Gate 14 WHO DOES
NOT KNOW WHO HE IS. If anyone can help him find his identity, please
come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared
at the United agent, gritted his teeth and swore. "F*** you!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll
have to get in line for that, too."
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