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I was in the middle of typing this when my 2 year old son turned the computer off, little rat 
This happened last night, they were doing upgrades on the registers so only 4 out of 15 were working and the Eftpos was down, you could still use your card but you couldn't spend over $200 because it wouldn't process, you couldn't get cash back and it took about 3 mins for the card to go through and of course no one had cash on them.
The players for the night were
T (Shift supervisor, awesome lady but new, her first shift as a supervisor.
SC (Pretty obvious)
Me (Who am I and why am I here)
No, You Can't
I was serving a customer on one of the registers that hadn't thrown a hissy fit whe T came up to tell me that I couldn't give cash back, my customers was looking at T the whole time as she was saying this, I finished scanning, she used her card and said.
SC "So can I get cash back?"
Me "No"
Did you not hear what T just said? Did you think things had changed in 30 seconds? Sure you can get you cash she just said that for shits and giggles, you dumbarse.
Next sc was whining about the $200 limit for cards
SC "This is STUPID, I want to get all my groceries.
ME " You can split them up and do two separate transactions if you like (note we don't charge for using your card)
SC " But I don't want to use my card twice I want it all on one transaction.
ME (And I want a hot male stripper to give me a lap dance but that ain't gonna happen is it) "I'm sorry, it won't work, your card will decline"
SC "This is unacceptable, I'm going to competitor, i'm never shopping here again"
ME
Problem was she dumped her overflowing trolley at my register and stomped off in a huff.
At the end of the night there was 6 massive trolley loads that had to be put back on the shelf because customers cards were declining, the technicians shut down the registers before we could spot balance the and take out the drawers, T was in the middle of balancing it when it shut down on her.
I went in to shop today and there is still problems, the specials aren't scanning and we have to ask customers it any of their items are on special (let the scamming begin)
Sad thing is I have to work tonight so I hope things are sorted when I get in.
This happened last night, they were doing upgrades on the registers so only 4 out of 15 were working and the Eftpos was down, you could still use your card but you couldn't spend over $200 because it wouldn't process, you couldn't get cash back and it took about 3 mins for the card to go through and of course no one had cash on them.
The players for the night were
T (Shift supervisor, awesome lady but new, her first shift as a supervisor.
SC (Pretty obvious)
Me (Who am I and why am I here)
No, You Can't
I was serving a customer on one of the registers that hadn't thrown a hissy fit whe T came up to tell me that I couldn't give cash back, my customers was looking at T the whole time as she was saying this, I finished scanning, she used her card and said.
SC "So can I get cash back?"
Me "No"
Did you not hear what T just said? Did you think things had changed in 30 seconds? Sure you can get you cash she just said that for shits and giggles, you dumbarse.
Next sc was whining about the $200 limit for cards
SC "This is STUPID, I want to get all my groceries.
ME " You can split them up and do two separate transactions if you like (note we don't charge for using your card)
SC " But I don't want to use my card twice I want it all on one transaction.
ME (And I want a hot male stripper to give me a lap dance but that ain't gonna happen is it) "I'm sorry, it won't work, your card will decline"
SC "This is unacceptable, I'm going to competitor, i'm never shopping here again"
ME
Problem was she dumped her overflowing trolley at my register and stomped off in a huff.
At the end of the night there was 6 massive trolley loads that had to be put back on the shelf because customers cards were declining, the technicians shut down the registers before we could spot balance the and take out the drawers, T was in the middle of balancing it when it shut down on her.
I went in to shop today and there is still problems, the specials aren't scanning and we have to ask customers it any of their items are on special (let the scamming begin)
Sad thing is I have to work tonight so I hope things are sorted when I get in.
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