OK, so entitlement whorism is growing... I think VRS's guests are now staying here too.
This is all from the reservation notes... I thank God, did not deal with this guest.
entry 1- (from website) I am expecting the presidential suite as a free upgrade.
entry 2- (from manager's log on) do NOT upgrade this guest.
entry 3- (from swing shift's log on) Dear God, he wasn't joking, he actually thought by putting that note on he would get a free upgrade.

just reading those logs gives me terrors as to just how much of an SC this person must have been.
This is all from the reservation notes... I thank God, did not deal with this guest.
entry 1- (from website) I am expecting the presidential suite as a free upgrade.
entry 2- (from manager's log on) do NOT upgrade this guest.
entry 3- (from swing shift's log on) Dear God, he wasn't joking, he actually thought by putting that note on he would get a free upgrade.

just reading those logs gives me terrors as to just how much of an SC this person must have been.
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