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You are doing this on purpose!!!!(LONG)
i am not paranoid. i know this creature that looks like a woman,sounds like a woman, but doesn't act like a woman, did this on purpose. i have my reasons to back me up in the story itself. here it goes.
Today, i got called to open my register in Cosmetics. i went over to call some people over. as i walk up front, a customer who is in ALOT comes up to me and says,"im right here! im ready!". i say ok. then i proceed to call over more people. i can't just have one person come over and nobody else. that wouldn't eliminate the line. she then says,"im right here!!!!" i explain that i have to call others over as well.
so i go over to the register, and ring up her ONE snickers bar. as i do this, my AM walks by and asks if i have a gun. i say no, i don't. i put one in the office though. she asks me," what kind of gun is he talking about?" i tell her its a Telxon. almost like a pricing gun." she says," you really should tell your customers what you are talking aobut!"
i see her EBT(foodstamps) card on the counter. BACKSTORY: this customer is a regular. last time she was in, she approached me and said,"i know you know my card doesn't work, and that you know what to do, so would you be able to ring me up?" i had said sure. t the only think about her card that didn't work, is that it doesn't swipe. with our registers, we can only swipe credit cards, not debit or EBT. so i know her card has to be typed in. i don't even ask, i just do it. last time she was in, i typed in her card number, and she did the rest like she was supposed to. i didn't have to do anyhting lse but tell her to have a nice day and hand her receipt and bag.
so today, when i type in her card number, i tell her ok, she can finish now. heres how it goes...
Her:"what do you mean?"
me:" you can finish the order on the pinpad now."
Her:"what do you mean? my card doesn't swipe. you ahve to do that."
Me: " yes, i know it doesn't swipe. ive typed in your number, you just have to do what the pinpad says to do."
Her:"what does it say?"
ME(now, i don't know exactly what the pinpad says at which point,i don't use EBT):"umm.....whatever it says."
Her:" I CAN'T READ IT! I DON'T HAVE MY GLASSES ON!!!"
me:
'thinking....oh my god...you are doing this on purpose and now i know, cause YOU ARE WEARING YOUR GLASSES!!!!' but i didn't say a word. i just stared at her, like wtf?
Customer behind her who is also a regular:" Ma'am, it says to please swipe card"(after a few minutes of waiting, we have to retype it in cause it erases.)
Her:" I can't swipe my card!!!!"
Me:" let me type it in again." i type it in.... "ok, now do what the screen tells you to."
Her:" can't you do it?"
now, the way my register is set up, i can't even see the pinpad, let alone reach it do what it needs to do. i have to come around the counter to do that.
Me:" umm..."
Her:" can't you see what it says?"
Me:" nope!" and i turn my screen all the way around so she can see exactly what i see, which is COMPLETE TRANS. ON PINPAD. " sorry, this is all i see. i can only do so much on my register. i type in the card number, and you have to do the rest."
Her:"why can't you do it from your register?"
Me:" cause i can only do so much...."
Her: " you need to do it."
so i come around to do it. when im almost at the pinpad, the customer behind her says, "great. it says Swipe Card Again!"
now im really pissed. i go around the counter to my register, punch in the numbers. come back around the counter to do it, and when it says to punch in the pin, i tell her to. i half expected her to ask me to do that as well.
Her talking to the regular in line behind her:"you need to back up a little bit!"
Customer behind her: puts his hands up as if surrendering, and takes a few steps back. i turn my back to her so she can't say anything to me. she types in her pin, and i hit the last two buttons.
i go back around my counter and wait for the receipt to print out. i give her the bag and receipt and say have a nice day. she looks at the man behind her and says, " next time you better stay a little farther back!" he just tells her to have a nice day.
now, at this point, my SM had seen something going on, and came over. but she didn't know the story. when the other customer came to the counter, i thanked him for tryig to help, while im trying not to cry. my SM asked if there was a problem. the second customer says," yeah, with that ladies head over there!"
the woman was standing a few feet away looking at us, so i know she heard! i love that man! after he left, i went downstairs to finish crying and calm down.
i was so mad. this customer had come in so many times before, and had done the transactions with no problem at all. now, she has all these problems. i know she did it on purpose. i couldn't believe it. she purposely made my job harder, and purposely treated me like $h!t. i couldn't believe it....
Today, i got called to open my register in Cosmetics. i went over to call some people over. as i walk up front, a customer who is in ALOT comes up to me and says,"im right here! im ready!". i say ok. then i proceed to call over more people. i can't just have one person come over and nobody else. that wouldn't eliminate the line. she then says,"im right here!!!!" i explain that i have to call others over as well.
so i go over to the register, and ring up her ONE snickers bar. as i do this, my AM walks by and asks if i have a gun. i say no, i don't. i put one in the office though. she asks me," what kind of gun is he talking about?" i tell her its a Telxon. almost like a pricing gun." she says," you really should tell your customers what you are talking aobut!"
i see her EBT(foodstamps) card on the counter. BACKSTORY: this customer is a regular. last time she was in, she approached me and said,"i know you know my card doesn't work, and that you know what to do, so would you be able to ring me up?" i had said sure. t the only think about her card that didn't work, is that it doesn't swipe. with our registers, we can only swipe credit cards, not debit or EBT. so i know her card has to be typed in. i don't even ask, i just do it. last time she was in, i typed in her card number, and she did the rest like she was supposed to. i didn't have to do anyhting lse but tell her to have a nice day and hand her receipt and bag.
so today, when i type in her card number, i tell her ok, she can finish now. heres how it goes...
Her:"what do you mean?"
me:" you can finish the order on the pinpad now."
Her:"what do you mean? my card doesn't swipe. you ahve to do that."
Me: " yes, i know it doesn't swipe. ive typed in your number, you just have to do what the pinpad says to do."
Her:"what does it say?"
ME(now, i don't know exactly what the pinpad says at which point,i don't use EBT):"umm.....whatever it says."
Her:" I CAN'T READ IT! I DON'T HAVE MY GLASSES ON!!!"
me:
'thinking....oh my god...you are doing this on purpose and now i know, cause YOU ARE WEARING YOUR GLASSES!!!!' but i didn't say a word. i just stared at her, like wtf?Customer behind her who is also a regular:" Ma'am, it says to please swipe card"(after a few minutes of waiting, we have to retype it in cause it erases.)
Her:" I can't swipe my card!!!!"
Me:" let me type it in again." i type it in.... "ok, now do what the screen tells you to."
Her:" can't you do it?"
now, the way my register is set up, i can't even see the pinpad, let alone reach it do what it needs to do. i have to come around the counter to do that.
Me:" umm..."
Her:" can't you see what it says?"
Me:" nope!" and i turn my screen all the way around so she can see exactly what i see, which is COMPLETE TRANS. ON PINPAD. " sorry, this is all i see. i can only do so much on my register. i type in the card number, and you have to do the rest."
Her:"why can't you do it from your register?"
Me:" cause i can only do so much...."
Her: " you need to do it."
so i come around to do it. when im almost at the pinpad, the customer behind her says, "great. it says Swipe Card Again!"
now im really pissed. i go around the counter to my register, punch in the numbers. come back around the counter to do it, and when it says to punch in the pin, i tell her to. i half expected her to ask me to do that as well.
Her talking to the regular in line behind her:"you need to back up a little bit!"
Customer behind her: puts his hands up as if surrendering, and takes a few steps back. i turn my back to her so she can't say anything to me. she types in her pin, and i hit the last two buttons.
i go back around my counter and wait for the receipt to print out. i give her the bag and receipt and say have a nice day. she looks at the man behind her and says, " next time you better stay a little farther back!" he just tells her to have a nice day.
now, at this point, my SM had seen something going on, and came over. but she didn't know the story. when the other customer came to the counter, i thanked him for tryig to help, while im trying not to cry. my SM asked if there was a problem. the second customer says," yeah, with that ladies head over there!"
the woman was standing a few feet away looking at us, so i know she heard! i love that man! after he left, i went downstairs to finish crying and calm down.
i was so mad. this customer had come in so many times before, and had done the transactions with no problem at all. now, she has all these problems. i know she did it on purpose. i couldn't believe it. she purposely made my job harder, and purposely treated me like $h!t. i couldn't believe it....
WELCOME 
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