Crzay (Non) Coffee Customer

[Lala]

I have a coworker who works in the coffee shop located in our grocery store. The other day he came by the deli to pick up something for lunch, and asked if I had heard the crazy lady yelling earlier. I hadn’t, so he told me what had happened that morning:

A young woman came in and ordered a few drinks, including a chai latte. A few hours later, she’s back with another woman (sucky customer).

Now, coworker didn’t take the order, but he made the drink and he’s the one on register when they come back.

SC: We got the wrong drink this morning.
CW: Oh, yeah, I remember the chai latte…
SC: NO, EVERYBODY KNOWS I DON’T DRINK COFFEE!!!! (Everybody, really?)
She then goes into a rant about how it was supposed to be a 6 shot chai something or other, and she was at a park with her son, and

SC: WE HAD TO DRIVE ALL THE WAY BACK, AND YOU’RE GOING TO MAKE
MY SON A HOT CHOCOLATE BECAUSE HE MISSED HIS PLAYDATE!!!!! (by this time she’s shaking with rage).
CW: Ok ma’am, let me make those for you and I’ll get you a coupon that you can use at
any coffee…
SC: NO!!! WHY ARE YOU DOING THIS! GET ME A MANAGER!
CW: You’re completely right ma’am. Let me just finish these up for you.

She ended up with her drink remade, a hot chocolate, and a coupon. He was really calm and cool during the whole thing, but holy hell, what was wrong with her? I don’t think I could have put up with that.

To top it all off, the park she was at is a 30 minute drive away and in the middle of *capitol city*, so she could have gone to a coffee place, you know, there.

[HorrorFrogPrincess]

I think we know why she doesn't drink coffee.

[Kiwi]

Sounds like she doesn't need a good coffee

it sounds like what she needs is a good

[Mike Taylor]

I strongly suspect something else got this lady wound up already and that you just happened to be a target of opportunity.

[jerkface11]

I strongly suspect something else got this lady wound up already and that you just happened to be a target of opportunity.

I disagree I think she was just a bitch.

[Mike Taylor]

I disagree I think she was just a bitch.

The two aren't mutually exclusive.

[jerkface11]

Ok so she was a wound up bitch. Off to the salt mine with her!!

[taurinejunkie]

Employees should be allowed to carry Epipens loaded with morphine instead of epinephrine, and to use them on customers.

[LingualMonkey]

Employees should be allowed to carry Epipens loaded with morphine thorazine instead of epinephrine, and to use them on customers.

There, fixed.

[Toujin]

I think someone forgot to take their meds before heading out...

[bainsidhe]

CW: Ok ma’am, let me make those for you and I’ll get you a coupon that you can use at
any coffee…
SC: NO!!! WHY ARE YOU DOING THIS! GET ME A MANAGER!

Oh, I see. So you DON't want free stuff. No problem, get out of my store!

[Peppergirl]

Christ. I've said it before and I'll say it again: If I had to work in a face-to-face capacity with customers, I'd SOOOO get fired.

I bow to those who can do this and keep their cool.

It's bad in a call center, but at least I have a working mute button and can flip the phone off at my whim.

[Mike Taylor]

Employees should be allowed to carry flamethrowers to use on customers.

More like this.

[dalesys]

Employees should be allowed to carry flamethrowers to use on customers.

Well done, my son.

[Gravekeeper]

CW: Ok ma’am, let me make those for you and I’ll get you a coupon that you can use at
any coffee…

Argh, why is this crap always rewarded?. Pavlov's Bitch, er, Dog. ><