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And here's why thanks to one of life's failures.
I had this little adventure happen on my shift. I have 3 hours left, so more could (and I hope it doesn't) develop.
The way our software works, when you fill in the field asking for the guest's last name, a who list of names appears. If you're lucky, the person in front of you matches on of those names and you don't have to fill in address or phone number.
With that being said, it is rarely a good sign when a complete weirdo's name appears on the list.
I had to go with my gut and check our Do Not Rent list. Whoever created the ctrl+F option is genious. One quick search found me a match. The reason? Because she's weird, and argues with staff about ID.
I ask for said ID and she gives me this story about how the state has her ID blah blah blah
Me: I'm sorry, but I need a picture ID
SC: What about my SS card?
Me: I'm sorry, but I need a picture ID
SC: Can't you blah blah blah?
Me: I'm sorry but I need a picture ID
During this first encounter she did not get beligerant. She left, but was that the end? I'm not that lucky.
About 15 minutes later, this failure of life comes back and tries the same dance. After it not working, she asks me to call the hotel across the street. I figure what the hell.
Me: Which one?
SC: The one with the pool.
So I call the one I know for sure has a pool since I used to work at that one. I don't tell the guy who I am, but I ask questions as if I were a customer. Only not sucky. Clerk gives me the same thing. They also need a picture ID
So now I get to do this dance, but instead of insisting I need a picture ID, I get to insist that the other hotel needs an ID. She finally asks me to call a cab. I'm happy to oblige since it'll ensure me freedom.
Dispatch asks where SC is going.
SC: Anywhere that's under a $5 ride.
Good luck with that.
It's a Saturday night, so I realize I have to wait a while for a cab to relieve me of this burdan. Pretty harmless, but I want her gone.
I had this little adventure happen on my shift. I have 3 hours left, so more could (and I hope it doesn't) develop.
The way our software works, when you fill in the field asking for the guest's last name, a who list of names appears. If you're lucky, the person in front of you matches on of those names and you don't have to fill in address or phone number.
With that being said, it is rarely a good sign when a complete weirdo's name appears on the list.
I had to go with my gut and check our Do Not Rent list. Whoever created the ctrl+F option is genious. One quick search found me a match. The reason? Because she's weird, and argues with staff about ID.
I ask for said ID and she gives me this story about how the state has her ID blah blah blah
Me: I'm sorry, but I need a picture ID
SC: What about my SS card?
Me: I'm sorry, but I need a picture ID
SC: Can't you blah blah blah?
Me: I'm sorry but I need a picture ID
During this first encounter she did not get beligerant. She left, but was that the end? I'm not that lucky.
About 15 minutes later, this failure of life comes back and tries the same dance. After it not working, she asks me to call the hotel across the street. I figure what the hell.
Me: Which one?
SC: The one with the pool.
So I call the one I know for sure has a pool since I used to work at that one. I don't tell the guy who I am, but I ask questions as if I were a customer. Only not sucky. Clerk gives me the same thing. They also need a picture ID
So now I get to do this dance, but instead of insisting I need a picture ID, I get to insist that the other hotel needs an ID. She finally asks me to call a cab. I'm happy to oblige since it'll ensure me freedom.
Dispatch asks where SC is going.
SC: Anywhere that's under a $5 ride.
Good luck with that.It's a Saturday night, so I realize I have to wait a while for a cab to relieve me of this burdan. Pretty harmless, but I want her gone.
)
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