"Popcorn smells like hamsters." -Craig Ferguson (I loves him. He's funny!)
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Same thing happened to me once. Lady buys a tub of popcorn that had JUST came out of the popper, and after she got out of the movie she told me it was the worst popcorn she ever tasted and asked if she could have a pass. I wasn't as pissed as simply dumbfounded.
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completely OT... but about the only thing I miss from Logan is that theatres there all had flavored salts... Oh God, the sour cream and onion flavored salt on buttered popcorn... I'd be lying if I didn't say the fact that I got unlimited free popcorn with that gift from God wasn't one of the reasons I applied for a movie theatre job up there.
Back on topic... I despised the concession customers who got all uppity about how fresh the popcorn was... especially on the first show of the day when we had made everything fresh...If you wish to find meaning, listen to the music not the song
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Ah, I just remembered this: We had free refills on the large popcorn and soda. Now we'd get parents that would buy a large, split it amongst their small children in cups or bags from home, and refill. No problem, cause they paid for it and it's not like we're going to run out of popcorn. But THEN, we'd get the people who would slip a nicely folded large popcorn bag out from under their coat and try to get it refilled. We always refused, because you could tell it hadn't just been served (bag dry and didn't smell like popcorn), and plus being a small theater you'd remember who had bought what. They always denied it though. Makes me wonder if they dug the bag out of the trash from outside....Eeeewwww."If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga
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I'll bet your manager/supervisor just let them have their "free" refill just to keep them happy. We offered refills only on the large ones, and to make sure they couldn't come back for a 3rd refill, we tore the corner out of the bag. Of course, I'd have a few customers lie and say, "Oh, my kid spilled all the popcorn out onto the ground" and I basically didn't feel like arguing with them and having them complain on me to a manager, so for the sake of my job I gave them their refill.
Once again I say, my friends and I hated concession. But I started as an usher, then I asked to be trained in box. The managers forced us to be trained in concession.
Being an usher at the theatre was the best.... everyone wanted to be an usher. Half the time there was nothing to do except do theatre checks, so you could basically watch movies for a bit. Cleaning up the theatres after messy customers was bad, but I'd rather clean up after them then have to listen to them complain. Plus I always found money lying around at times, and sometimes some unopened candy
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Quoth BowserKoopa1 View PostOnce again I say, my friends and I hated concession. But I started as an usher, then I asked to be trained in box.
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Fresh popcorn tastes stale, as it needs time to settle once it comes out of the popper. I worked in many theatres and had the same issue as the OP.
Gosh, I miss my theatre days. Projection is my dream job, but I cannot make a living doing it now. And I hate it. I was exceptional at projection. Flawless prints, sickeningly awesome splices, 20 second thread time, trailer replacements on a 16 screen theatre in between one set, etc etc.
I will always miss those days. Hopefully I can just own my own in the future and get to do it again. There's always the plan in the back of my mind to own my own theatre.Last edited by Jbball; 03-26-2009, 06:43 PM.
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Quoth Jbball View PostProjection is my dream job, but I cannot make a living doing it now."I can tell her you're all tied up in the projection room." Sunset Boulevard.
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Quoth cinema guy View PostMine too. Sadly I only get a few hours in projection and have to spend the rest of my time as a minimum-wage popcorn monkey.
I mean, I worked at a theatre that, when a good movie would come out, we'd had like 500 people in a single line waiting to enter the auditorium. We had 16 tils at the concession (10 front, 8 back) full of lines 10-20 deep and we were busting out asses for these people (and this was for just one of our 16 screens).
What thanks do we get? Constant comment cards stating how dirty the concession was during a rush. I mean, really. How can you be expected to keep a spotless stand when you're running through a few thousand a set?
Theatre goers are pathetic. When I go to movies now, I'm beyond curtious, unless the framing is off (happens more than you think, I cannot stand bad presentation in a movie).
Quoth MadMike View PostFuck the refund, just kick his ass out.
Don't refund concessions though, as they can take those or have usually ate it all already.
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Quoth Jbball View PostTechnically, you have to refund the guy. If a guy comes in to your theatre and talks the entire time and management throws him out, at least in Texas, you're bound to refund him his ticket as he's not sitting through the movie and you're forcing him out. Not doing so is technically theft. We ran into this more than once at my theatre back in the day.Sometimes life is altered.
Break from the ropes your hands are tied.
Uneasy with confrontation.
Won't turn out right. Can't turn out right
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