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This happened yesterday but I was too tired to post when I got home.
You know that arrogant tone many SCs take, where they talk to you as if you are a serf? Well, that is literally the way this guy talked to me the entire time I dealt with him, and it pissed me off to absolutely no end.
Actually, he pissed me off before he even started taking that tone with me, because to get my attention, he thrust his finger at me then pointed at the ground in front of him, like an angry parent calling a misbehaving child to the carpet. No "excuse me" or anything. Just finger pointing.
Me: Yes, s---
SC: Is this new?! *points at a stacking chair*
I can't quite describe this chair, so here's a link to it. It is one of the cheapest, crappiest, chinciest, most uncomfortable junk chairs we sell. No assembly required, but they do NOT come in boxes; they just ship us a stack of them and they sit in the back room gathering dust. So EVERY one of them - except for the floor model - is dirty. And they all have imperfections because they inevitably get a little banged up in transit and in storage.
Me: Well----
SC: Get me a new one!
Me: OK, but so you know,t hey dont' come in boxes so---
SC: I don't want one that people have been sitting all over! I want a new one!
Me: OK, but it will be dirty.
SC: Just get me a new one!
Me: Fine
Man.....can I get a word in edgewise, please?
Perhaps this was sucky of me, but I intentionally brought up one of the dirtiest ones I could find.
The SC intercepted me ont he way up.
SC: That's filthy!
Me: I know; they don't come in boxes, so--
SC: YOU CLEAN IT!!!!!
At this point, self-control is beginning to be a problem, but I dug a little deeper.
Me: I can do that.
I brought it up the register and asked the cashier for her spray cleaner and paper towels
Me *quietly, while SC was still elsewhere*: This guy is one RUDE motherfucker..........
Cashier: Who?
Me: The guy buying this chair.
CSL: Wait, what? Who's being rude?
I briefly explained all of the above as I gave the chair as cursory and incomplete a wipe-down as I thought I could get away with. Then the SC showed up and we all had to shut up. I wished him a good evening and walked away.
That'd be bad enough in and of itself, but this isn't over yet.
I followed the CSl to the copy center, where he asked me why I didn't tell this guy to go screw.
Me: You know why. We aren't allowed to say stuff like that. Maybe you can get away with it, but I can't.
CSL: Damn right I can. YOu know what CSL stands for? It stands for [exceptionally vulgar, sexist thing that I should not repeat here].
Cashier (on PA): Dave1982, please call 29. Dave1982, 29 please.
*calls 29*
Me: Yes?
Cashier: Could you bring up another one of those chairs?
Me: Why?
Cashier: There's a scuff mark on this one and he doesn't want it.
Me: Are you serious?
Cashier: Yes.
*long sigh*
Me: Fine. *click*
Taking a deep breath, I got another chair, making sure there were no obvious blemishes (not that there was one on the first chair I'd brought up). Of course, this one is also filthy.
SC: AH! CLEAN THAT!!!!!
Seriously, do you want to get punched tonight? SHUT UP!
I gave this chair another cursory wipe down.
Me: That's the worst of it.
SC: No, do it like this *takes spray bottle and starts to clean it himself; I let him*
Apparently satisfied, he left.
SC: Thanks.
Me (as soon as the doors closed): Wow, that's the first time he said thanks to me.
Cashier: haha.
Oh, and you know what was wrong with the first chair? Under the front edge of the seat, on the bottom of the chair WHERE YOU CAN'T EVEN SEE IT unless you flip the thing over and look, there was a tiny gouge in the vinyl, perhaps 3 millimeters wide.
Yeah, a nearly invisible 3mm flaw, and he wanted a new chair because of that. Oh, and according to the cashier, he didn't even look until after he sat in the chair once, this after he bitched about not wanting a chair other people had sat in. What does he expect us to do with this one now? Does he think his ass is holier than everyone else's?
I think I might try to take a picture of the flaw in this chair when I go in to work tonight.
You know that arrogant tone many SCs take, where they talk to you as if you are a serf? Well, that is literally the way this guy talked to me the entire time I dealt with him, and it pissed me off to absolutely no end.
Actually, he pissed me off before he even started taking that tone with me, because to get my attention, he thrust his finger at me then pointed at the ground in front of him, like an angry parent calling a misbehaving child to the carpet. No "excuse me" or anything. Just finger pointing.
Me: Yes, s---
SC: Is this new?! *points at a stacking chair*
I can't quite describe this chair, so here's a link to it. It is one of the cheapest, crappiest, chinciest, most uncomfortable junk chairs we sell. No assembly required, but they do NOT come in boxes; they just ship us a stack of them and they sit in the back room gathering dust. So EVERY one of them - except for the floor model - is dirty. And they all have imperfections because they inevitably get a little banged up in transit and in storage.
Me: Well----
SC: Get me a new one!
Me: OK, but so you know,t hey dont' come in boxes so---
SC: I don't want one that people have been sitting all over! I want a new one!
Me: OK, but it will be dirty.
SC: Just get me a new one!
Me: Fine
Man.....can I get a word in edgewise, please?
Perhaps this was sucky of me, but I intentionally brought up one of the dirtiest ones I could find.
The SC intercepted me ont he way up.
SC: That's filthy!
Me: I know; they don't come in boxes, so--
SC: YOU CLEAN IT!!!!!
At this point, self-control is beginning to be a problem, but I dug a little deeper.
Me: I can do that.
I brought it up the register and asked the cashier for her spray cleaner and paper towels
Me *quietly, while SC was still elsewhere*: This guy is one RUDE motherfucker..........
Cashier: Who?
Me: The guy buying this chair.
CSL: Wait, what? Who's being rude?
I briefly explained all of the above as I gave the chair as cursory and incomplete a wipe-down as I thought I could get away with. Then the SC showed up and we all had to shut up. I wished him a good evening and walked away.
That'd be bad enough in and of itself, but this isn't over yet.
I followed the CSl to the copy center, where he asked me why I didn't tell this guy to go screw.
Me: You know why. We aren't allowed to say stuff like that. Maybe you can get away with it, but I can't.
CSL: Damn right I can. YOu know what CSL stands for? It stands for [exceptionally vulgar, sexist thing that I should not repeat here].
Cashier (on PA): Dave1982, please call 29. Dave1982, 29 please.
*calls 29*
Me: Yes?
Cashier: Could you bring up another one of those chairs?
Me: Why?
Cashier: There's a scuff mark on this one and he doesn't want it.
Me: Are you serious?
Cashier: Yes.
*long sigh*
Me: Fine. *click*
Taking a deep breath, I got another chair, making sure there were no obvious blemishes (not that there was one on the first chair I'd brought up). Of course, this one is also filthy.
SC: AH! CLEAN THAT!!!!!
Seriously, do you want to get punched tonight? SHUT UP!
I gave this chair another cursory wipe down.
Me: That's the worst of it.
SC: No, do it like this *takes spray bottle and starts to clean it himself; I let him*
Apparently satisfied, he left.
SC: Thanks.
Me (as soon as the doors closed): Wow, that's the first time he said thanks to me.
Cashier: haha.
Oh, and you know what was wrong with the first chair? Under the front edge of the seat, on the bottom of the chair WHERE YOU CAN'T EVEN SEE IT unless you flip the thing over and look, there was a tiny gouge in the vinyl, perhaps 3 millimeters wide.
Yeah, a nearly invisible 3mm flaw, and he wanted a new chair because of that. Oh, and according to the cashier, he didn't even look until after he sat in the chair once, this after he bitched about not wanting a chair other people had sat in. What does he expect us to do with this one now? Does he think his ass is holier than everyone else's?
I think I might try to take a picture of the flaw in this chair when I go in to work tonight.
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