....Because they have to deal with some real crap.
I officially despise working in the Pharmacy. All you RX techs out there, you have my sympathies.
I've been meaning to post for awhile, but been busy, but I have stories, so on with the show!
So first off out Pharmacy has been short staffed (and had several people going on vacations too) for a while now so I got trained over there as a cashier. Joy! Basically I run either the drive-thru or the cash register. I only deal with pick-ups, unless it's the drive-thru and then I get drop-offs too. It sucks....
This happens a lot
SC: Hi I have a pick-up for <name>
Me: Alright *looks up name on computer*
Crud it says "product despensing" meaning it hasn't been filled yet....
Me: It looks like they're still working on it-
SC: What!?!?! I dropped it off 2 hours ago!!!!
Me: *yeah sure you did* Sorry we've been really busy lately.
SC: This is ridiculous I need my meds now!!!
Sigh, this scenario happens way too often. Unfortunately we're very busy and have tons of scripts to fill every day and we simply don't have enough people ever. The wait time is very long. Sorry, deal with it.
This happens a lot too
Drive-Thru:
SC: Hi I need to drop these off
Ok so I get more info, and make sure we have the meds. Then I ask when they need to pick it up.
SC: Uh right now.
Of course, you fuckwads never want to get it the next day. You always need it right now....
Ok, our normal wait time is anywhere from an hour to two hours. Yes that's normal, as in pratically everyday. So I inform them, but no one is ever happy with that...
SC: What?!?! How can it be so long?!?!
Um, we're busy?! Like all the time! We have a freaking huge line of scripts and there's a lot that have problems and we have to contact either the doctor or the insr. company, which increses wait time for everyone because as I said, their aren't enough people. Hell I'm doing both Drive-Thru and the regular register. So if it's busy one of the techs has to help meaning we're down to just to one person doing reception and one doing the filling. Great the wait time increases again!
Me: Well we're really busy and there's a lot of people ahead of you.
SC: What? I don't see anyone.
Oh great a smart one. Very clever, however you still have much to learn grasshopper.
Me: Well ma'am/sir you're dropping off your perscription and then gonna leave and then come back later to pick it up right?
SC: ......Yeah?
Me: Well everyonelse did the same thing.
SC: Oh....
The master has spoken. May you learn from his wisdom.
Ok that's it for now, hopefully I won't have anything specific later when I work RX again. >.< Or at all. Gods help me....
I officially despise working in the Pharmacy. All you RX techs out there, you have my sympathies.
I've been meaning to post for awhile, but been busy, but I have stories, so on with the show!
So first off out Pharmacy has been short staffed (and had several people going on vacations too) for a while now so I got trained over there as a cashier. Joy! Basically I run either the drive-thru or the cash register. I only deal with pick-ups, unless it's the drive-thru and then I get drop-offs too. It sucks....
This happens a lot
SC: Hi I have a pick-up for <name>
Me: Alright *looks up name on computer*
Crud it says "product despensing" meaning it hasn't been filled yet....
Me: It looks like they're still working on it-
SC: What!?!?! I dropped it off 2 hours ago!!!!
Me: *yeah sure you did* Sorry we've been really busy lately.
SC: This is ridiculous I need my meds now!!!
Sigh, this scenario happens way too often. Unfortunately we're very busy and have tons of scripts to fill every day and we simply don't have enough people ever. The wait time is very long. Sorry, deal with it.
This happens a lot too
Drive-Thru:
SC: Hi I need to drop these off
Ok so I get more info, and make sure we have the meds. Then I ask when they need to pick it up.
SC: Uh right now.
Of course, you fuckwads never want to get it the next day. You always need it right now....
Ok, our normal wait time is anywhere from an hour to two hours. Yes that's normal, as in pratically everyday. So I inform them, but no one is ever happy with that...
SC: What?!?! How can it be so long?!?!
Um, we're busy?! Like all the time! We have a freaking huge line of scripts and there's a lot that have problems and we have to contact either the doctor or the insr. company, which increses wait time for everyone because as I said, their aren't enough people. Hell I'm doing both Drive-Thru and the regular register. So if it's busy one of the techs has to help meaning we're down to just to one person doing reception and one doing the filling. Great the wait time increases again!
Me: Well we're really busy and there's a lot of people ahead of you.
SC: What? I don't see anyone.
Oh great a smart one. Very clever, however you still have much to learn grasshopper.
Me: Well ma'am/sir you're dropping off your perscription and then gonna leave and then come back later to pick it up right?
SC: ......Yeah?
Me: Well everyonelse did the same thing.
SC: Oh....
The master has spoken. May you learn from his wisdom.
Ok that's it for now, hopefully I won't have anything specific later when I work RX again. >.< Or at all. Gods help me....
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