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Tales of Rental Horror, Chapter 2
This guy was just in here in the Rental department. He apparently never learned the art of listening. By the time he left (just a minute ago) he had me ready to scream. He came in to rent a Roto Hammer (luckily he had called earlier and the guy that left at 6 put it behind the counter because I have NO idea what one looks like) and a bit to go with it (CW also put the bit in the box for me).
SC: mommy should've taught him to listen
Me:
SC: Can I get more than one bit with it?
Me: I'm not sure if you can or not, but I can try adding whichever ones you want. It may charge you.
SC: Well is there anyone else here?
Me: No sir, they've all gone home for the day.
SC: Well this is stupid. It doesn't make any sense that I can only get one bit.
Me: I can try adding others in, but it may charge you.
SC: Well how much would it charge?
Me: I don't know, I'm not even sure that it WILL charge you. But I can try whichever ones you want.
SC: You have other bits for sale over there for $4, so it can't be that much.
Me: Yes sir.
SC: Well that's ridiculous! How stupid is it that I can only get one bit!
Me: OK (I've told him 3 times I can try adding whatever he wants, and he still hasn't moved, so I'm assuming he's just going to use this as a reason to bitch and not actually get any more bits. so i finish the contract)
SC: This is so stupid, what's the point of only getting one bit?
Me: .....
SC: .....
Me: Sir, I told you 3 times I could've tried adding whatever you wanted to see if you could get more.
SC: (at this point he comes back over like he NOW wants to add more) You can?
Me: Well I can't NOW, I've already finished the contract. *voices in my head are starting to scream*
He walks out and I can hear him bitching halfway down the store. COME ON ALREADY!!! I told you 3 times that I could try it, and you decide you want me to do it AFTER the transaction is done??
You have made the voices very unhappy.
This guy was just in here in the Rental department. He apparently never learned the art of listening. By the time he left (just a minute ago) he had me ready to scream. He came in to rent a Roto Hammer (luckily he had called earlier and the guy that left at 6 put it behind the counter because I have NO idea what one looks like) and a bit to go with it (CW also put the bit in the box for me).
SC: mommy should've taught him to listen
Me:
SC: Can I get more than one bit with it?
Me: I'm not sure if you can or not, but I can try adding whichever ones you want. It may charge you.
SC: Well is there anyone else here?
Me: No sir, they've all gone home for the day.
SC: Well this is stupid. It doesn't make any sense that I can only get one bit.
Me: I can try adding others in, but it may charge you.
SC: Well how much would it charge?
Me: I don't know, I'm not even sure that it WILL charge you. But I can try whichever ones you want.
SC: You have other bits for sale over there for $4, so it can't be that much.
Me: Yes sir.
SC: Well that's ridiculous! How stupid is it that I can only get one bit!
Me: OK (I've told him 3 times I can try adding whatever he wants, and he still hasn't moved, so I'm assuming he's just going to use this as a reason to bitch and not actually get any more bits. so i finish the contract)
SC: This is so stupid, what's the point of only getting one bit?
Me: .....
SC: .....
Me: Sir, I told you 3 times I could've tried adding whatever you wanted to see if you could get more.
SC: (at this point he comes back over like he NOW wants to add more) You can?
Me: Well I can't NOW, I've already finished the contract. *voices in my head are starting to scream*
He walks out and I can hear him bitching halfway down the store. COME ON ALREADY!!! I told you 3 times that I could try it, and you decide you want me to do it AFTER the transaction is done??
You have made the voices very unhappy.
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