During high school, I worked at a grocery store as a cashier. There was one customer known throughout the store as 'The Jewish Lady'. I don't know why all my CWs called her this, or if she was actually even Jewish. She was very elderly, always wore a dark shawl, clutched a purse, reeked of cheap perfume, and always stalked around the store with her middle-aged daughter. She was so much of a pain in the 4$$, that whenever an employee spotted her in the store, they were to tell the front end manager so they could be ready for her onslaught. Here are the tales of my battle with 'The Jewish Lady'.
JL- 'The Jewish Lady'
JLD - her Daughter
FEM - Front End Manager
Me:
Why are you complaining?!
Our store had a policy that "if the price is wrong, you get the item for free". I think that's what spawned this story.
JL: *checking out at my register. Two packages of meat come through the line and ring up at 4 for $2* Those are supposed to be 2 for $4!!!
Me: Actually, ma'am, our special this week is 4 for $2. So you're actually saving money.
JL: No, I thought they were 2 for $4!
JLD: Mom, the sticker on them says 4 for $2. We could go back and get two more and spend less money.
JL: But I thought they were 2 for $4! The price was wrong, so they should be free!
*By this time, my manager noticed that JL was at my register and came alongside me. I explained the situation to her.*
FEM: Well ma'am, the sticker on the meat clearly indicates the correct price, which is 4 for $2 and not 2 for $4. The price is not wrong, so we cannot give this item for you for free.
JL: But I thought the price was different!
FEM: I apologize, but we can't give it to you because you thought it was different. We can only give it to you if the store advertised the wrong price and, in this case, the price was correct. Would you still like to buy the meat?
JL:
No, put it back.
JLD: But mom, we would have gotten more meat for less money!!
My sodas are so fragile!
Although JLD seemed somewhat normal in the last story, don't be fooled. She was just as bats*** insane as her mother. JL and JLD are back another day at my register, buying six boxes of soda. Not the square ones, either, but the long rectangular ones designed to take up less space in refrigerators.
Me: *picking up each box, scanning it, and putting it on my belt*
JLD: We want those bagged.
Me: I apologize, you want these boxes of sodas... bagged? They're too big to fit in any of our bags.
JLD: Just do it.
Me: *so I put each box into a bag with the top foot or so standing out*
JLD: Now put a bag on top!
Me: *I wanted to ask how she planned to carry these, but just bit my lip and did it. It looked totally stupid*
JLD: And stop banging those sodas around! I don't want them to explode!
Me: But ma'am, moving them around on the belt to bag them won't make the sodas explode. *I wasn't throwing these things around or anything, I was just bagging them normally*
JLD: Yes it will, and I won't pay for any exploded soda!
Me: *fed up* Look, you know these things were tossed onto a truck before they came here, right? Then they driven all across the US on all kinds of bumpy roads, and then tossed back out of the truck and shoved onto our shelves. If they haven't exploded by now, then putting them into bags won't make them explode either.
JDL: Well, I never! The store manager will certainly hear about your lip, young lady!
I don't know if the store manager never heard from her or not, but I definitely never heard anything about it!
Also, JL pulled all the usual stingy SC stuff such as using tons expired coupons, coupons to other stores, demanding name-brand items at store-brand prices, etc. That's why the managers always needed to know if she was in the store - so they could be on hand to help out the poor cashiers, who couldn't do anything when Scrooge's girlfriend (JL) started to yell at them and beat her purse against the counter. She was a vicious one.
JL- 'The Jewish Lady'
JLD - her Daughter
FEM - Front End Manager
Me:

Why are you complaining?!
Our store had a policy that "if the price is wrong, you get the item for free". I think that's what spawned this story.
JL: *checking out at my register. Two packages of meat come through the line and ring up at 4 for $2* Those are supposed to be 2 for $4!!!
Me: Actually, ma'am, our special this week is 4 for $2. So you're actually saving money.

JL: No, I thought they were 2 for $4!
JLD: Mom, the sticker on them says 4 for $2. We could go back and get two more and spend less money.
JL: But I thought they were 2 for $4! The price was wrong, so they should be free!
*By this time, my manager noticed that JL was at my register and came alongside me. I explained the situation to her.*
FEM: Well ma'am, the sticker on the meat clearly indicates the correct price, which is 4 for $2 and not 2 for $4. The price is not wrong, so we cannot give this item for you for free.
JL: But I thought the price was different!
FEM: I apologize, but we can't give it to you because you thought it was different. We can only give it to you if the store advertised the wrong price and, in this case, the price was correct. Would you still like to buy the meat?
JL:

JLD: But mom, we would have gotten more meat for less money!!

My sodas are so fragile!
Although JLD seemed somewhat normal in the last story, don't be fooled. She was just as bats*** insane as her mother. JL and JLD are back another day at my register, buying six boxes of soda. Not the square ones, either, but the long rectangular ones designed to take up less space in refrigerators.
Me: *picking up each box, scanning it, and putting it on my belt*
JLD: We want those bagged.
Me: I apologize, you want these boxes of sodas... bagged? They're too big to fit in any of our bags.
JLD: Just do it.
Me: *so I put each box into a bag with the top foot or so standing out*
JLD: Now put a bag on top!
Me: *I wanted to ask how she planned to carry these, but just bit my lip and did it. It looked totally stupid*
JLD: And stop banging those sodas around! I don't want them to explode!
Me: But ma'am, moving them around on the belt to bag them won't make the sodas explode. *I wasn't throwing these things around or anything, I was just bagging them normally*
JLD: Yes it will, and I won't pay for any exploded soda!
Me: *fed up* Look, you know these things were tossed onto a truck before they came here, right? Then they driven all across the US on all kinds of bumpy roads, and then tossed back out of the truck and shoved onto our shelves. If they haven't exploded by now, then putting them into bags won't make them explode either.
JDL: Well, I never! The store manager will certainly hear about your lip, young lady!
I don't know if the store manager never heard from her or not, but I definitely never heard anything about it!

Also, JL pulled all the usual stingy SC stuff such as using tons expired coupons, coupons to other stores, demanding name-brand items at store-brand prices, etc. That's why the managers always needed to know if she was in the store - so they could be on hand to help out the poor cashiers, who couldn't do anything when Scrooge's girlfriend (JL) started to yell at them and beat her purse against the counter. She was a vicious one.
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