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Sheesh...I've had quite my share of callers today. I could've written many posts, but most of them are just repeats of suck I've shared before...
Again, this took place while I was calling a member to advise that service was running later than expected. I do this a lot now as I have learned it greatly increases my productivity.
ME: Hardworkin' dispatchin' lovin' machine
SC: In this case, a very young sounding girl who locked her keys in her car at her college. She spoke in a very high-pitched, valley girl type voice
ME: <opening spiel> The station will be about 20 minutes later than we anticipated.
SC: *in a very loud, oh-my-god-its-the-end-of-the-world-I-think-I'm-gonna-cry voice. She took a deep breath before she started as well* OHMYGODSOMEONEJUSTCALLEDMEANDTOLDMETHEYWOULDBEHERE INTENMINUTESANDNOWYOU'RETELLINGMETHEY'REGOINGTOBEH EREIN20MINUTESANDILIKEHADTOLEAVEMYCLASSINORDERTOGE TOUTTOMEETHIMANDBLURBBLBLURBBLEBLURBBLEBLURBBLE
*Yes...the end of that run on sounded exactly like burbbling*
ME:
What?!
*I should've thought before I asked that question because the response was:*
SC: THEDRIVERCALLEDANDSAIDTHATHE...
ME: Okay...stop!
*SC actually stops and is panting and breathing heavy*
ME: If the station called you and said they were on the way and will be there in 10 minutes, disregard my information. Sometimes, they put longer times in the call on our end and its not accurate (which I loathe....but that's for cursing out coworkers).
Sheesh.
Again, this took place while I was calling a member to advise that service was running later than expected. I do this a lot now as I have learned it greatly increases my productivity.
ME: Hardworkin' dispatchin' lovin' machine
SC: In this case, a very young sounding girl who locked her keys in her car at her college. She spoke in a very high-pitched, valley girl type voice
ME: <opening spiel> The station will be about 20 minutes later than we anticipated.
SC: *in a very loud, oh-my-god-its-the-end-of-the-world-I-think-I'm-gonna-cry voice. She took a deep breath before she started as well* OHMYGODSOMEONEJUSTCALLEDMEANDTOLDMETHEYWOULDBEHERE INTENMINUTESANDNOWYOU'RETELLINGMETHEY'REGOINGTOBEH EREIN20MINUTESANDILIKEHADTOLEAVEMYCLASSINORDERTOGE TOUTTOMEETHIMANDBLURBBLBLURBBLEBLURBBLEBLURBBLE
*Yes...the end of that run on sounded exactly like burbbling*
ME:
What?! *I should've thought before I asked that question because the response was:*
SC: THEDRIVERCALLEDANDSAIDTHATHE...
ME: Okay...stop!
*SC actually stops and is panting and breathing heavy*
ME: If the station called you and said they were on the way and will be there in 10 minutes, disregard my information. Sometimes, they put longer times in the call on our end and its not accurate (which I loathe....but that's for cursing out coworkers).
Sheesh.
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