In which I attempt a Gravekeeper-style post

[edible_hat]

I've had computer problems that have kept me offline for nearly a week. And now I bring you some things from that week:

The ACCC

A customer threatened to call the ACCC (Australian Competition and Consumer Commission, basically the goverment body that enforces Australia's fair trading laws) because our petrol was half a cent more expensive than the place up the road. My boss told him to go ahead, and that they'll just tell him that as long as the price board matches the pump price we can charge whatever we like. The SC came back the next day, I was very tempted to ask what the ACCC said.


Lather, rinse, repeat, repeat, repeat, repeat, repeat...

If I worked inside a computer, this SC's routine would have gone:

x=1'
while (x < arbitrary_large_number)
{
item Something=items.random();
SC.say("How much is this?");
Ed.say("I'll have to scan the barcode");
SC.bringToCounter(Something);
Ed.scan(Something.barcode);
Ed.say(Something.price);
SC.say("That's too much");
SC.return(Something);
x++;
}


No, you're holding a couple of chickens

SC: (holding 2 loaves of bread) "Do you guys sell bread?"


Kindergarten drop-out

SC: "Can I have a packet of escort red?" (cigarettes)
Me: "What size?"
SC: "Escort."
Me: (gesturing at shelves with the three sizes) "20s, 25s or 35s?"
SC: "Red."


A GT is not a Camel

SC: "Can I have a packet of Camels?"
Me : (starts to get the only kind of Camel cigarettes we stock)
SC: "Not those Camels, the ones next to it. No, the other side. Like next to but underneath. No, next to that..." (etc.)

Eventually I ended up pointing to a packet of GT brand cigarettes, which is a completely different brand.


Next time I'll charge her for all the deisel sales.

SC: (thrusting money at me) "Diesel!"
Me: "Which one?" (we have 4 diesel pumps, and 2 had sales on them)
SC: "What does it matter? Here's the money!"
Me: "I need to know which sale to clear."
SC: "Just pick one!"
non-SC waiting: "I'm on pump 11."
Me: "Thanks." (to SC) "That makes you pump 13."
SC: "Why do I need to know which pump I'm at if I have the right money?" (stomps out)

Edited to add...

Apparently I ruined Orthodox Easter by not marking down the prices of our Easter stock at 10pm on Easter Sunday. I think that SC chose their religion for the wrong reasons.

[jedimaster91]

Lather, rinse, repeat, repeat, repeat, repeat, repeat...

If I worked inside a computer, this SC's routine would have gone:

x=1'
while (x < arbitrary_large_number)
{
item Something=items.random();
SC.say("How much is this?");
Ed.say("I'll have to scan the barcode");
SC.bringToCounter(Something);
Ed.scan(Something.barcode);
Ed.say(Something.price);
SC.say("That's too much");
SC.return(Something);
x++;
}

NOOOOOOOOOOOOOOOOOOOO!!!! Java flashbacks! *whimper*

[AriRashkae]

SC: "Why do I need to know which pump I'm at if I have the right money?" (stomps out)

That's when you're very tempted to pay someone else's pump with her $$.

[tropicsgoddess]

All I can say is...reading is fundamental.

[Mike Taylor]

SC: "Why do I need to know which pump I'm at if I have the right money?" (stomps out)

There are sooo many responses I could make here, and most of them would get me banned.

[Buglady]

A GT is not a Camel

All right, now I have Frenzal Rhomb songs stuck in my head, thanks.....

[joe hx]

Kindergarten drop-out

SC: "Can I have a packet of escort red?" (cigarettes)
Me: "What size?"
SC: "Escort."
Me: (gesturing at shelves with the three sizes) "20s, 25s or 35s?"
SC: "Red."

only thing i could think of why is if he's a non-smoker buying smokes for a friend.

[fireheart]

I've had computer problems that have kept me offline for nearly a week. And now I bring you some things from that week:

The ACCC

A customer threatened to call the ACCC (Australian Competition and Consumer Commission, basically the goverment body that enforces Australia's fair trading laws) because our petrol was half a cent more expensive than the place up the road. My boss told him to go ahead, and that they'll just tell him that as long as the price board matches the pump price we can charge whatever we like. The SC came back the next day, I was very tempted to ask what the ACCC said.

You should've asked. We don't get this at work...actually just wondering...what are the risks of getting shot, stabbed etc. working at a petrol site?

Lather, rinse, repeat, repeat, repeat, repeat, repeat...

If I worked inside a computer, this SC's routine would have gone:

x=1'
while (x < arbitrary_large_number)
{
item Something=items.random();
SC.say("How much is this?");
Ed.say("I'll have to scan the barcode");
SC.bringToCounter(Something);
Ed.scan(Something.barcode);
Ed.say(Something.price);
SC.say("That's too much");
SC.return(Something);
x++;
}

they've escaped from my work!

No, you're holding a couple of chickens

SC: (holding 2 loaves of bread) "Do you guys sell bread?"


Kindergarten drop-out

SC: "Can I have a packet of escort red?" (cigarettes)
Me: "What size?"
SC: "Escort."
Me: (gesturing at shelves with the three sizes) "20s, 25s or 35s?"
SC: "Red."


A GT is not a Camel

SC: "Can I have a packet of Camels?"
Me : (starts to get the only kind of Camel cigarettes we stock)
SC: "Not those Camels, the ones next to it. No, the other side. Like next to but underneath. No, next to that..." (etc.)

Eventually I ended up pointing to a packet of GT brand cigarettes, which is a completely different brand.

Thanks for the laugh SC's wherever you are.

Next time I'll charge her for all the deisel sales.

SC: (thrusting money at me) "Diesel!"
Me: "Which one?" (we have 4 diesel pumps, and 2 had sales on them)
SC: "What does it matter? Here's the money!"
Me: "I need to know which sale to clear."
SC: "Just pick one!"
non-SC waiting: "I'm on pump 11."
Me: "Thanks." (to SC) "That makes you pump 13."
SC: "Why do I need to know which pump I'm at if I have the right money?" (stomps out)

Right now I'm in between and for this one.

Edited to add...

Apparently I ruined Orthodox Easter by not marking down the prices of our Easter stock at 10pm on Easter Sunday. I think that SC chose their religion for the wrong reasons.

/nitpick

Last time I checked, most Orthodox Easter celebrations don't involve the exchanging of choccie eggs (I got some good ones this Easter ) rather, depending on the area, they'll colour and crack hard-boiled regular eggs against one another.

/nitpick off.

[Broomjockey]

You should've asked. We don't get this at work...actually just wondering...what are the risks of getting shot, stabbed etc. working at a petrol site?

Really depends on the area you're in. Honestly, it's not that big a risk. If you're working there, and get robbed, the #1 thing is to not challenge the robber. Don't stare, no sudden movements, co-operate.

[edible_hat]

Really depends on the area you're in. Honestly, it's not that big a risk.

Especially where I work, it's well known that the cops use our car wash.

[fireheart]

Just wondering because I'm considering transferring to one of our petrol sites...more SC's, but a smaller workplace and less bitchiness in general. Told one of my friends....his reactions made me think I was gonna get shot, stabbed etc. every night.
Robbed...we've had the stay calm, co-operate lecture 100's of times at work. Probably having to deal with it on a personal level is the hard part.

[Bella_Vixen]

You should've asked. We don't get this at work...actually just wondering...what are the risks of getting shot, stabbed etc. working at a petrol site?

Really depends on the area you're in.

Depends on how stupid the robbers are. Over the last couple years, when I worked at The 'Lounge and the 'Q, the robbers would hit any number of gas stations. Anywhere from Milwaukee to halfway to Madison, and anywhere in between.

My only two robberies happened in nice nieghborhood half a mile from my house.

It's not always the area; these people WILL travel.

Especially where I work, it's well known that the cops use our car wash.

When K got robbed at The 'Lounge, the cop shop was directly behind the station. The cops were known to spend HOURS at The 'Lounge. They just happened to hit right after the cops left to do a quick check of other places.

[Slytovhand]

I was going to say, just cos the cops are well known to be there, it makes it a better target... we know many criminals are complete morons.

Fireheart, where are you? Adelaide?

I keep getting "Does a weekend pass last all the long weekend (Fri to Mon for Easter)?". I've learnt to say, "No, we don't discriminate based on religion".

[wolfie]

Next time I'll charge her for all the deisel sales.

SC: (thrusting money at me) "Diesel!"
Me: "Which one?" (we have 4 diesel pumps, and 2 had sales on them)
SC: "What does it matter? Here's the money!"
Me: "I need to know which sale to clear."
SC: "Just pick one!"
non-SC waiting: "I'm on pump 11."
Me: "Thanks." (to SC) "That makes you pump 13."
SC: "Why do I need to know which pump I'm at if I have the right money?" (stomps out)

What your store needs is a manager with a spine, and a posted policy "Customers refusing to identify which pump their purchase applies to will be billed for the highest outstanding balance". Their VW Golf TDI is at pump X, and a road train (from your post it appears you're from Oz - North Americans can substitute "18 wheeler") is at pump "Y". Expensive lesson.

[Jester]

only thing i could think of why is if he's a non-smoker buying smokes for a friend.

No, the dude was simply an idiot. *I* am a non-smoker, and I have been known to buy smokes for friends/girlfriends. And I make sure to get the right information, and if it turns out there is a variety of items and I don't know which one, I will guess, or call the friend/girlfriend and ask, or say "Hell, I don't know!" I would know, for example, do this:

JESTER: "Marlboro Mediums, please."
CLERK: "Box or softpack."
JESTER: "Mediums."

Why? Because I am not (usually) an idiot.

Especially where I work, it's well known that the cops use our car wash.

You have to be dumb to mess with businesses that cops are regular at or friendly with the staff.

Great example: this one dude got into a verbal altercation with my Rockin' Manager when she worked at another restaurant, one which the cops frequented, and the cops were very friendly with her. Well, the guy doing the altercating elevated it and told her, "I will kill you!" Really? Really? So she just opened her cell phone and called 911. And this guy and his friend stood there, watching her call the police, and did nothing. Like, say, leaving. Maybe they thought she was faking it. Maybe they thought it would be a while before the cops got there. One thing is certain: they did NOT expect two bike cops to come flying right into the restaurant (open-air outdoor restaurant, so not that odd) within 60 seconds and come skidding to a halt right in front of them, turn to Rockin' Manager, and ask, "What seems to be the problem, Rockin'?"

Whoops!

What your store needs is a manager with a spine, and a posted policy "Customers refusing to identify which pump their purchase applies to will be billed for the highest outstanding balance". Their VW Golf TDI is at pump X, and a road train (from your post it appears you're from Oz - North Americans can substitute "18 wheeler") is at pump "Y". Expensive lesson.

And one that would never fly in the U.S. legally, and probably not in Oz either. Seeing as it is generally illegal to charge someone for something they did not purchase and/or receive, other than contracts with cancellation clauses (like, say, hotels) or deposits, etc.

Don't get me wrong, I love the idea. It's just not really practical.