More people staying in the store longer than they have a right to...

[Despina83]

This is obviously one of my biggest pet peeves as a cashier. People who refuse to GET OUT of the store at close and keep us there later than we need to be. First, a few minutes after close I had to check out a lady and her husband, both seemed very haughty and not only ignored my greeting but ignored my "thanks, have a good night." You know, it's bad enough to totally ignore me. People do that all day long. But when I'm helping you AFTER CLOSE, and you're taking up MY time,, it seems unthinkable to me. If you come up after close and apologize about it, chances are I'll just brush it off. Just be nice about it and anknowledge that you're being a pain, you know? So then after they leave I think I'm in the clear and go to help with a little bit of last minute reshop. A few minutes later I hear the supervisor call me over, "Can you hop back on your lane?" I'm like, WTF, we're well past closed! It was a woman and her teenage son who were in until FIFTEEN minutes after close. She was frantically trying to match a bunch of items to a couple of different gift registries. Then she asked me if it would be okay for her to run back into the store to grab something she left on a shelf. I was irritated as hell but I nicely told her "sure, that's fine." She wasn't very quick about it either. Before she left she said, "I hate coming in here so late. Everybody always looks at me like, 'get out, lady!'" I'm thinking, "..then why do you keep doing it??" Plan ahead, people.

[El Pollo Guerrera]

I hear ya... It's worse when they ask what time you close and stay WAY after that time. Luckily, now I work at a very small store and just lock the doors at closing time, giving me time to help the last customer and no one else gets in.

I have had the pleasure of kicking people out of a store at closing time, too. One day, two teens come into the store and start just wandering. Now, like I said, it's a very small store... there's three 2-sided shelves about 15 feet long, stuff on the wall and that's it for supplies (the rest of the building is full of printing equipment). After about 20 minutes of 'shopping', one kid has found a binder... and the other is sitting by the window, talking... "I don't know what she wants from me... I'm trying my best..." etc., etc., etc.

It's already 10 minutes past closing time, so I go to them and say "Look, if you're picking up school supplies, fine... but if you need a place to sit around and talk about your feelings and stuff, there's a coffee shop on the corner. Go there. We're closed."

They both left. The one kid actually looked a little embarassed...

[Despina83]

Oh, I forgot to mention that the haughty couple were standing at the front lanes after they checked out, chatting with another late couple. Just standing there chatting ten minutes after close while I'm dealing with the registry lady. Then the haughty lady goes, "Alright, we've got to go, they want to close the doors." Her husband goes, "So-rry." In a tone that basically said sarcastically "well, we wouldn't want to bother them, now would we?"

[malmalthekiller]

When I was still a cashier, and wasn't even scheduled until close, I somehow got stuck and was the last one on register (rage).

And this woman and her daughter were my LAST customers, and they kept arguing with me about prices. One she said the lady in clothing told her it could be reduced, and I said fine, not wanting to argue.

And then the little girl was arguing with me about a price on another pair of pants, and I told her she'd have to ask her again. As she walked away, my manager told me to shut off my light and leave, and she was about to close the register. I'm glad, those people were assholes anyway.

[Hanzoku]

This is a popular scam tactic, or so I've heard. They can see you want to go home, so they make demands (not entirely insane ones), and you give in because you just want to go home already.

[Hitokiri Akins]

When I was still a cashier, and wasn't even scheduled until close, I somehow got stuck and was the last one on register (rage).

And this woman and her daughter were my LAST customers, and they kept arguing with me about prices. One she said the lady in clothing told her it could be reduced, and I said fine, not wanting to argue.

And then the little girl was arguing with me about a price on another pair of pants, and I told her she'd have to ask her again. As she walked away, my manager told me to shut off my light and leave, and she was about to close the register. I'm glad, those people were assholes anyway.

"And you know what the worst part is? I'M NOT EVEN SUPPOSED TO BE HERE TODAY!!!"

Ten points to anyone who gets that reference.

Personally, I'm an asshole about things like that. Hell, as a customer, I've helped kick people out of a store. Yes, there's a story behind that.

JG: Jerk guy.

It was my friend's 21st birthday, and I was talking her out for a meal and her first legal drinks. Well, there were this indignant couple that was BSing in front of the soda isle. I went up to them, and I said, "You know, the girl at the register would like to go home, so if you could make your purchase, she'd really appreciate it."

JG:Well, tell her she can wait.
I get angry at this point. "Make your purchase, and get out of here! The girl at the register wants to celebrate her 21st birthday before it ends!!!"
JG: Fuck you!
Me: GET OUT!!!
JG throws a punch at me. I don't dodge, I don't block, I don't swing back, I just let it happen.
Me: Sir, you've just assaulted me. This store has security cameras. If I want to make a big deal about it, I could get you arrested right here, right now. Now, make your purchase and leave, or I WILL make a big deal out of it.
JG: You wouldn't.
Me:Try me.

The couple finishes their shopping and leave, and my friend locks the door behind them. As she was closing out the register, I say to my friend, "I bet you want those drinks now, huh?" She laughs, we finish closing the store, (and by that I mean she finished closing the store, and I did any simple task she asked me to that didn't require any knowledge of her job), she killed the lights, and we leave.

[AriRashkae]

"And you know what the worst part is? I'M NOT EVEN SUPPOSED TO BE HERE TODAY!!!"

Ten points to anyone who gets that reference.

Clerks FTW! I have lived that sooo many times.

[Broomjockey]

Clerks FTW! I have lived that sooo many times.

I actually *used* that line once at work. Manager got pissy with me. I found that ironic, as I was using a movie quote, while working *GASP* AT A MOVIE THEATRE. Bitch was a ditz anyways.

[fireheart]

I gotta wonder...can anybody here give me a logical reason as to why they feel they have the right to stay longer? Besides scam tactics which I'll keep an eye out for.

[Akasa]

They think retail drones are peons and have no life, you exist solely to please them. Thus they can shop as late as they damn well pelase.

[AirHostess]

Maybe you should go into their fancy offices at 5pm when they are leaving work and bug them so that they have to stay.

Sometimes at work people take an age to get off the damn plane. Drives me mad.

[depechemodefan]

I have days people don't want to leave the library. They show up 10 min. till closing (and we freakin' close at 9pm 4 days of the week; and we are open Sat. and Sun. Make the fuckin' time!) and have to find tons of books on different subjects.

Oh, and the stupid fucks who type up stuff and have to print. They wait until the computer times off, then they go with their coin purse to add money to their card, then go print. The other night a Sat. asked me if I had 10 cents. I told her no. Lucikly it was a Sat. where my truck was in the parking garage; weekdays I have to catch a bus. What also pissed me off was the dept. in charge of the printers left, and the manager in charge asked me to wait for the woman to leave, even though the manger was right there with me. Let me go!

Two weeks ago a guy won't leave. I told him it's 9:03, he had to leave. He said "ok" and kept on writing notes from a ref. book. I kept on telling him, "we're closed, sir". He finally got up to leave and he said "it isn't 9:00 according to my watch". I said, "We don't go by your watch." Of course, security just stands there.

[MadMike]

On my last day at my last retail job, I had a group of idiots come in at the last minutes. I was supposed to go with my friends to celebrate my new job, and I just wanted to get out of there.

My friends showed up and asked me if I was ready, and I told them what had happened. One of them pointed out, "It's your last day! Just leave! What are they gonna do, fire you?"

I realized he was right and clocked out, left my keys and smock on the front desk, and walked out. Since the manager didn't have a problem with customers being in past closing, he could take care of them.

[Peppergirl]

I gotta wonder...can anybody here give me a logical reason as to why they feel they have the right to stay longer? Besides scam tactics which I'll keep an eye out for.

Not to mention spineless management who allow it to happen.

If more managers would herd these assholes out of the store at closing time, there would be less abuse of the practice.

[bookishfreak]

At my store, we do not tolerate that. The signs say we close at ten, we do three closing announcements, one at ten minutes, one at five minutes and another one at closing. If someone comes to the door at ten, we just tell them "sorry we are closed." We understand that if someone is already in the store and it's past ten, we will stay open. But if it goes to five past ten, we go up to the customer and politely tell them that the store is closing. And if that doesn't work after a minute or two, the manager gets involved, and if THAT doesn't work, they will get kicked out. We aren't responsible for stupid people that don't know how to plan ahead.