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It's been a while since I've posted last, mainly because I've been working, and the times I haven't been working, I've been recovering.
But life at the grocery has been hard this last week. Now I shall exorcise some of the retail demons by posting it here. Here we go...
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Now, don't get me wrong, I LOVE the place I work for. It's a good company, they do great work, I like the people I work with, the managers are nice, and they actually care about me as a person and not just a worker. And, for the most part, the customers are really good people.
And, in keeping with their 'we love our workers' way, and the fact that the store is Christian-based, we closed the store for Easter Sunday. I was happy about this, because a) it means I can spend a holiday with my family and b) I get some rest. Most of the customers actually said, 'I'm so happy you guys get some time off. I hope you enjoy the blessings of the holiday.' I seriously was very touched by them and I hope they keep coming back.
However, there are some people who I just wanted to spork. Here are a few who I ran into...
You mean I have to READ the sign???
Now, by sheer experience (and I know that several of you will back me up on this), that even though we posted a sign on the door (in English and Spanish) that we would be closed Easter Sunday, not all people would read it. So, as I checked people out, I'd let it slip ("I'm glad you're getting your groceries now, because we're going to be closed on Easter")
One woman absolutely flipped out when I told her this. "What? Why are you closing?" (Uh, because I have a LIFE outside of this job? Jerk.) I said, "Because it's a holiday and the workers want to spend time with their families."
She said, "Well, this comes as a shock. How come nobody told me?"
"We put a sign on the door."
"Well, I didn't think I should've had to read it! I never read those signs. Why should I have to?"
I basically had to bite my tongue to keep from giving her my 'Read or Die, Knowledge is the basis of our democracy' speech and keep quiet. Come on. Why would you not read the sign? What if it had been, 'Keep out of store, pythons have been released in produce section', then you would've been screwed.
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But what about the PROCRASTINATORS???
Okay, okay, I realize that a lot of people procrastinate. I do it a lot myself. Even my Mom bought our turkey dinner and all our Easter stuff on the day before. I'm not talking about them. I'm talking about the people who actually asked some of us to stay so that they could come in the next day and get their stuff.
Uh...hello? Like I said, I have a life. We don't sleep in sleeping bags in the break room and hibernate until it's time to go back to work. We go home. We spend time with our families, our lovers, our friends. A lack of planning on your part does not constitute an emergency on my part.
You're already here, just pick the stuff up now. Idiot.
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I didn't plan ahead, cater to my every whim!
This woman was just plain rude. I mean, the entire staff was biting their tongues not to tell her to just leave us the frig alone. She came through my line, and, being one of those people who doesn't read the signs, she was absolutely shocked to find that we were closing.
She left her cart at the end of my aisle and went to get a new cart, I presume for her Easter stuff because she didn't even say anything. I flagged down a manager to suspend the order and kept going with another customer.
Here are the things that happened with this portrait of entitlement:
a) She started cramming Easter things into her cart, asked a manager where something was, and when he revealed they were out of stock, she asked two more managers because she thought he was lying, then when all three said they were sold out, she went to the head manager and said they were rude.
b) I wasn't able to prove this later on, but I saw her swipe an Easter item out of someone's cart. If I wasn't busy with a large order, I would've called her on it.
c) When she finally did get back to the line, she got angry at me because I didn't wait for her. Uh, what? There were fifteen people in line, and you were gone for half an hour. What did you expect me to do? Just keep the crown and scepter polished for you? Bitch.
d) She made me call another few managers over to haggle over the prices of the Easter stuff. She claimed that since it was the last day before Easter, she should get a discount because there wasn't all the things she needed...excuse me? Procrastination does not constitute a discount. We're giving discounts after Easter, but not before. Why would you think we would do that?
Finally she left, and we all just looked at each other with a face that said, 'What the hell was her problem?'
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Discounting the Discounts....here we go....
Okay, like I said above, we did discount a bunch of our stuff after Easter. We slashed it 50% off, which I think is a great deal, because our prices are pretty low as it is. However, people still chose to haggle/bitch/whine.
One of the things we sold was a large minature Hershey's Kiss, and I know how much they were because Mom got them for our Easter basket. They were originally $1.20. Slashed, they became $0.49 cents. One woman bought like, fifteen of them, and then after the transaction, stared at her reciept and goes, 'Is this the right price?' I looked, sure enough, $0.49. I go, 'Yes, ma'am, that is our sale price.'
'That doesn't look like a sale price to me.' I go, 'They were previously a dollar twenty.' She goes, 'Well, I guess I'll take them anyway.' Once she left, my friend, who was bagging for me said, 'What's her problem? It's less than fifty cents, that's a great price.' Not common knowledge, apparently.
Then I got a woman who asked, 'When are you going to slash this to 75% off?' I just said I didn't know and luckily she left me alone.
---
Well, that's about it for now. Catch you on the B-Side, folks.
But life at the grocery has been hard this last week. Now I shall exorcise some of the retail demons by posting it here. Here we go...
---
Now, don't get me wrong, I LOVE the place I work for. It's a good company, they do great work, I like the people I work with, the managers are nice, and they actually care about me as a person and not just a worker. And, for the most part, the customers are really good people.
And, in keeping with their 'we love our workers' way, and the fact that the store is Christian-based, we closed the store for Easter Sunday. I was happy about this, because a) it means I can spend a holiday with my family and b) I get some rest. Most of the customers actually said, 'I'm so happy you guys get some time off. I hope you enjoy the blessings of the holiday.' I seriously was very touched by them and I hope they keep coming back.
However, there are some people who I just wanted to spork. Here are a few who I ran into...
You mean I have to READ the sign???
Now, by sheer experience (and I know that several of you will back me up on this), that even though we posted a sign on the door (in English and Spanish) that we would be closed Easter Sunday, not all people would read it. So, as I checked people out, I'd let it slip ("I'm glad you're getting your groceries now, because we're going to be closed on Easter")
One woman absolutely flipped out when I told her this. "What? Why are you closing?" (Uh, because I have a LIFE outside of this job? Jerk.) I said, "Because it's a holiday and the workers want to spend time with their families."
She said, "Well, this comes as a shock. How come nobody told me?"
"We put a sign on the door."
"Well, I didn't think I should've had to read it! I never read those signs. Why should I have to?"
I basically had to bite my tongue to keep from giving her my 'Read or Die, Knowledge is the basis of our democracy' speech and keep quiet. Come on. Why would you not read the sign? What if it had been, 'Keep out of store, pythons have been released in produce section', then you would've been screwed.
---
But what about the PROCRASTINATORS???
Okay, okay, I realize that a lot of people procrastinate. I do it a lot myself. Even my Mom bought our turkey dinner and all our Easter stuff on the day before. I'm not talking about them. I'm talking about the people who actually asked some of us to stay so that they could come in the next day and get their stuff.
Uh...hello? Like I said, I have a life. We don't sleep in sleeping bags in the break room and hibernate until it's time to go back to work. We go home. We spend time with our families, our lovers, our friends. A lack of planning on your part does not constitute an emergency on my part.
You're already here, just pick the stuff up now. Idiot.
---
I didn't plan ahead, cater to my every whim!
This woman was just plain rude. I mean, the entire staff was biting their tongues not to tell her to just leave us the frig alone. She came through my line, and, being one of those people who doesn't read the signs, she was absolutely shocked to find that we were closing.
She left her cart at the end of my aisle and went to get a new cart, I presume for her Easter stuff because she didn't even say anything. I flagged down a manager to suspend the order and kept going with another customer.
Here are the things that happened with this portrait of entitlement:
a) She started cramming Easter things into her cart, asked a manager where something was, and when he revealed they were out of stock, she asked two more managers because she thought he was lying, then when all three said they were sold out, she went to the head manager and said they were rude.
b) I wasn't able to prove this later on, but I saw her swipe an Easter item out of someone's cart. If I wasn't busy with a large order, I would've called her on it.
c) When she finally did get back to the line, she got angry at me because I didn't wait for her. Uh, what? There were fifteen people in line, and you were gone for half an hour. What did you expect me to do? Just keep the crown and scepter polished for you? Bitch.
d) She made me call another few managers over to haggle over the prices of the Easter stuff. She claimed that since it was the last day before Easter, she should get a discount because there wasn't all the things she needed...excuse me? Procrastination does not constitute a discount. We're giving discounts after Easter, but not before. Why would you think we would do that?
Finally she left, and we all just looked at each other with a face that said, 'What the hell was her problem?'
---
Discounting the Discounts....here we go....
Okay, like I said above, we did discount a bunch of our stuff after Easter. We slashed it 50% off, which I think is a great deal, because our prices are pretty low as it is. However, people still chose to haggle/bitch/whine.
One of the things we sold was a large minature Hershey's Kiss, and I know how much they were because Mom got them for our Easter basket. They were originally $1.20. Slashed, they became $0.49 cents. One woman bought like, fifteen of them, and then after the transaction, stared at her reciept and goes, 'Is this the right price?' I looked, sure enough, $0.49. I go, 'Yes, ma'am, that is our sale price.'
'That doesn't look like a sale price to me.' I go, 'They were previously a dollar twenty.' She goes, 'Well, I guess I'll take them anyway.' Once she left, my friend, who was bagging for me said, 'What's her problem? It's less than fifty cents, that's a great price.' Not common knowledge, apparently.
Then I got a woman who asked, 'When are you going to slash this to 75% off?' I just said I didn't know and luckily she left me alone.
---
Well, that's about it for now. Catch you on the B-Side, folks.
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