So yesterday, I clock in and go out on the floor and am readying my station for the day. This guy comes up to me, looking positively miffed. Dialogue spoken by Psycho Man shall be in all caps, because he was yelling.
Him: YOU! I JUST SPOKE TO YOU ON THE PHONE ABOUT THE BIRTHDAY CANDLES AND YOU WERE VERY RUDE!
Me: Uh...I just..
Him: IS THIS HOW THEY LET YOU TREAT THE CUSTOMER? I AM THE CUSTOMER!
Me: Sir, I just got here, but...
Him: LIKE HELL YOU DID. I HAVE NEVER BEEN TREATED SO RUDELY IN ALL MY DAYS! GIMME THE MANAGER!
Me: Sir, I can assure you that I just got here and that it couldn't possibly have been me, but I'll go get the manager for you.
So I went and got the manager. Later I find out Psycho Man had called before I got there and asked one of the girls who works the service desk if we sold birthday candles. When he was told that we don't, he got pissed and decided the girl was "rude" for telling him we don't sell candles. Anyway, while the manager was trying to deal with him he just kept pointing in my direction and shouting that I should be fired and how can they keep such rude people on payroll?
He informed the manager that if we didn't give him some *expletive* candles, and for FREE, he would never shop here again and would tell all his friends not to either.
He was shown the door.
Him: YOU! I JUST SPOKE TO YOU ON THE PHONE ABOUT THE BIRTHDAY CANDLES AND YOU WERE VERY RUDE!
Me: Uh...I just..
Him: IS THIS HOW THEY LET YOU TREAT THE CUSTOMER? I AM THE CUSTOMER!
Me: Sir, I just got here, but...
Him: LIKE HELL YOU DID. I HAVE NEVER BEEN TREATED SO RUDELY IN ALL MY DAYS! GIMME THE MANAGER!
Me: Sir, I can assure you that I just got here and that it couldn't possibly have been me, but I'll go get the manager for you.
So I went and got the manager. Later I find out Psycho Man had called before I got there and asked one of the girls who works the service desk if we sold birthday candles. When he was told that we don't, he got pissed and decided the girl was "rude" for telling him we don't sell candles. Anyway, while the manager was trying to deal with him he just kept pointing in my direction and shouting that I should be fired and how can they keep such rude people on payroll?

He was shown the door.

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