Been lurking for awhile but didn't have a customer who made me feel the need to share my woe with the rest of the world...then I started working at a grocery store.
Now work hasn't been too bad. Most people are awesome. These two were not. Both incidents sorta involve WIC but it's not the WIC customers who were the problem. In fact they were two of the sweetest people I've rang up. The people behind them, not so much.
The Sighing Lady
I am ringing up a nice woman who happened to have 3 WIC orders. No big deal. Doesn't take me too long. The whole thing took under 5 minutes. I'm being nice to the customer I'm serving but I can't help but hear all this sighing from behind her. The sighing woman was in my full service line with about 4 items when we had an express open.
Well finally I finish with the nice WIC lady and wish her a nice day and start on the sighing lady's order. She stands there and STARES at me as I ring everything up and bag it. THEN and only then does she take out her checkbook and slowly writes her check. It took longer to deal with her than all 3 of the WIC orders ahead of her. GAH!
Just Plain Awful
This happened a few days ago and I'm still angry at this woman.
Once again doing a WIC order. This time for the sweetest Muslim woman. (I only mention her religion cause it's unfortunately important to the story) The only reason I knew she was Muslim was because of how she was dressed. The woman behind her seemed normal. Boy was I wrong. The sweet lady leaves and new lady comes up. This is verbatim what was said.
SC: Boy I wish I could move to a new country and get free money.
Me:
SC: This is why we have the swine flu (yes she actually said this)
Me:
SC: Oh I'm sorry. It just makes me angry sometimes. You know?
Me: quietly finish ringing her up and bagging not looking her in the eye
And there is the beginning of my new customer headache. I might even keep sharing them if I remember.
Now work hasn't been too bad. Most people are awesome. These two were not. Both incidents sorta involve WIC but it's not the WIC customers who were the problem. In fact they were two of the sweetest people I've rang up. The people behind them, not so much.
The Sighing Lady
I am ringing up a nice woman who happened to have 3 WIC orders. No big deal. Doesn't take me too long. The whole thing took under 5 minutes. I'm being nice to the customer I'm serving but I can't help but hear all this sighing from behind her. The sighing woman was in my full service line with about 4 items when we had an express open.
Well finally I finish with the nice WIC lady and wish her a nice day and start on the sighing lady's order. She stands there and STARES at me as I ring everything up and bag it. THEN and only then does she take out her checkbook and slowly writes her check. It took longer to deal with her than all 3 of the WIC orders ahead of her. GAH!
Just Plain Awful
This happened a few days ago and I'm still angry at this woman.
Once again doing a WIC order. This time for the sweetest Muslim woman. (I only mention her religion cause it's unfortunately important to the story) The only reason I knew she was Muslim was because of how she was dressed. The woman behind her seemed normal. Boy was I wrong. The sweet lady leaves and new lady comes up. This is verbatim what was said.
SC: Boy I wish I could move to a new country and get free money.
Me:

SC: This is why we have the swine flu (yes she actually said this)
Me:

SC: Oh I'm sorry. It just makes me angry sometimes. You know?
Me: quietly finish ringing her up and bagging not looking her in the eye
And there is the beginning of my new customer headache. I might even keep sharing them if I remember.
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