Guest: Yes Dave, I am looking to come down there and wanted some rates for the 1 bedroom oceanfront
I tell her the rate
Guest: Ok and of course this includes breakfast and complimentary tennis right
Me: no ma'am
Guest: well when I stayed at this other location, they had a package which included these things
Me: that was for that area, we are in a different area
Guest: even so, you should still offer these things
Me: we cant offer a tennis package because we arent afilliated with the tennis center
Guest: it sounds like you cant offer me much of anything.....how do you expect people to reserve with you when you dont offer them anything but a place to sleep?
Me: we do quite well
Guest: I find that hard to believe.....I am looking for a package deal here...is there anyway you can call the owner and see if he would be willing to cover the cost of our tennis and breakfast?
Me: no ma'am
Guest: well I guess I am going to call you "Mr. No" because that seems to be your favorite word. When I stayed in Fiji (or wherever the hell she said she stayed. It was somewhere exotic), the people would bend over backwards to help the customer. Ok Dave, I am giving you a chance to redeem yourself here. Is there anyway we could get free bikes to compensate us for not getting a tennis package?
Me: no ma'am
Guest: no of course not, why would I expect you to say anything different? Well I will not be renting with you and I want you to know you have really disappointed me.
Me: I'm sorry
Guest: yea sure you are, you little prick CLICK
I tell her the rate
Guest: Ok and of course this includes breakfast and complimentary tennis right
Me: no ma'am
Guest: well when I stayed at this other location, they had a package which included these things
Me: that was for that area, we are in a different area
Guest: even so, you should still offer these things
Me: we cant offer a tennis package because we arent afilliated with the tennis center
Guest: it sounds like you cant offer me much of anything.....how do you expect people to reserve with you when you dont offer them anything but a place to sleep?
Me: we do quite well
Guest: I find that hard to believe.....I am looking for a package deal here...is there anyway you can call the owner and see if he would be willing to cover the cost of our tennis and breakfast?
Me: no ma'am
Guest: well I guess I am going to call you "Mr. No" because that seems to be your favorite word. When I stayed in Fiji (or wherever the hell she said she stayed. It was somewhere exotic), the people would bend over backwards to help the customer. Ok Dave, I am giving you a chance to redeem yourself here. Is there anyway we could get free bikes to compensate us for not getting a tennis package?
Me: no ma'am
Guest: no of course not, why would I expect you to say anything different? Well I will not be renting with you and I want you to know you have really disappointed me.
Me: I'm sorry
Guest: yea sure you are, you little prick CLICK
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