The Many "Joys" Of Closing the Store

[SecurityWench]

Mother's Day I was the only cashier closing the store at 1 AM. I had just had an insanely long shift and the only other persons there were the security guard and the manager who was busy doing returns at the other end of the store.

Guy comes up at 12:55 AM with a bouquet of flowers (last minute gift much?) and in order to not damage or spill the flowers, I tear off the price tag and scan it. The guy goes, 'HEY HEY HEY WHAT THE HELL ARE YOU DOING?!'

I look up in shock. What, did you want your wife to see that you spent $45 on a bouquet? He goes, 'I was going to write something on that! You ruined my Mother's Day!'

Okay, hold up. You were too cheap to buy a card, so you wanna write like, three words on a small price tag? 'Would you like to buy a card? We have some 99 cent ones at the end of the aisle.'

He goes, 'No, I wanted that price tag! You can't do anything right.'

Now, understand, I've had a very long day. So when the guy said, 'I've just worked a twelve hour shift at *insert place here* and I do not need this now.'

I look him dead in the eye and say, 'Sir, I've only worked nine hours, but it doesn't make a difference. You know why? Because I've been dealing with ungrateful people like you ALL DAY LONG.'

He shoves a fifty into my hand and leaves. The lady behind him goes, 'Good for you! I might go up to his restaraunt and let him have a piece of my mind. Who does he think he is?'

Yay for nice lady! Thank God I have tomorrow off.

[SG15Z]

1) You're up late.

2) You ruined a Mother's Day! Congratulations!!

3) 12 hours?! pffftt. I've done 14 hour+ shifts. Those are fun!

4) What was he gonna do with a price tag that caused his whole Mother's Day to be ruined?

5)Tomorrow? You mean tuesday or wednesday? Cause if you mean Tuesday, ME TOO!

[Amina516]

GroceryWench: Nicely done.

SG15Z: Im with you on those stupidly long shifts...Longest Ive done has been about 16 hours. (when I was scheduled just 12...) Two crazy girls I work with do 16.5 hour shifts every weekend, so that they dont ahve to work during the week. lol. 12 is my limit before I want to start murdering people...and being that I work in a hospital..that wouldnt be very good. lol.

[SilverOrb]

When the boss went in the hospital for 2 months, I did 4 days in a row that were at least 10 hour shifts... with 2 12's and a 15. I had to live at work. THANKFULLY that's done. But I was too horribly tired (the most I slept those days was 5 or 6 hours, most days didn't sleep) to be much trouble. I just looked drugged and smiled a lot.

[blas]

Ah, a Mother's Day Ruined......it brings a tear of joy to my eyes when my CS family ruins holidays of prickazoids and cuntasauruses.

[SG15Z]

When the boss went in the hospital for 2 months, I did 4 days in a row that were at least 10 hour shifts... with 2 12's and a 15. I had to live at work. THANKFULLY that's done. But I was too horribly tired (the most I slept those days was 5 or 6 hours, most days didn't sleep) to be much trouble. I just looked drugged and smiled a lot.

Back during Hurricane Ike I was pulling 10 hour shifts (at least) every day for 2 weeks straight. I loved the paycheck, yes, but oh so looked forward to that day off!

[raw456]

'I was going to write something on that! You ruined my Mother's Day!'

HIS Mothers Day? Shouldn't it be his wife's? or his mothers?

Can sympathise with long hours *hugs* I once worked 27 days straight doing 12-14 hours a day when our company moved warehouses a few years ago. got to day 28 and physically couldnt get out of bed. The upside was, all that overtime paid for my trip to the UK

[DGoddessChardonnay]

Ah, a Mother's Day Ruined......it brings a tear of joy to my eyes when my CS family ruins holidays of prickazoids and cuntasauruses.

Blas, I love you. Prickazoids and Cuntasauruses . . .

We're raising you so well, aren't we?

[SG15Z]

Ah, a Mother's Day Ruined......it brings a tear of joy to my eyes when my CS family ruins holidays of prickazoids and cuntasauruses.

Wow Blas, nice. I'm so glad I was obeying Rule 1 just then.

[South Texan]

I tear off the price tag and scan it. The guy goes, 'HEY HEY HEY WHAT THE HELL ARE YOU DOING?!'

Yep. I learned long ago NEVER to assume anything about what a customer might want. You just might have a nut like this one in front of you who WANTS the recipient to see the price.

I got chewed out once for removing from a table a plate that had nothing left on it but a tiny bit of the juice/fat dripping from the steak a customer had eaten. There couldn't have been more than a quarter of a teaspoon of the stuff. The guy went ballistic because he had intended to smear that on the little piece of roll lying by the plate. (Yes, he demanded a discounted bill and did not tip at all.)

From then on, I asked, "May I take this?" before touching any plate - even the ones with absolutely nothing on them.

[blas]

What can I say? I was raised by the best

[SG15Z]

Yep. I learned long ago NEVER to assume anything about what a customer might want. You just might have a nut like this one in front of you who WANTS the recipient to see the price.

I got chewed out once for removing from a table a plate that had nothing left on it but a tiny bit of the juice/fat dripping from the steak a customer had eaten. There couldn't have been more than a quarter of a teaspoon of the stuff. The guy went ballistic because he had intended to smear that on the little piece of roll lying by the plate. (Yes, he demanded a discounted bill and did not tip at all.)

From then on, I asked, "May I take this?" before touching any plate - even the ones with absolutely nothing on them.

Yes, but I've been chewed out for not tearing off the price tag, and even asking. You can never win with customers. I just ask in the most innocent way possible for the least chance of them complaining.