Okeedoke, guys, just a little reminder - this thread is about how a customer was being picky about a clean-but-scruffy appearance. It is not about organic vs non-organic, etc.
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You go to work looking like that?!
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The whole dress code thing is about perception.
No, I don't really care what a person wears, but I have to admit, it looks far nicer when employees are easily identified by their clothing, and it looks like they take a bit of pride in their appearance.
Right or wrong, it gives the impression that they are professional and take pride in their work.
The fact is, customers do have these thoughts and opinions, and, to be honest, we are in business to serve the customer. That's how we make our money.
Of course our managers and corporate is going to cater to the customer's biases and preferences. It would be shooting their own foot off if they didn't.
That being said, it was incredibly rude of the woman to comment on the OP's appearance when he wasn't even at his workplace.
When we're off the clock, it's nobody's business, unless we are still wearing a uniform.
Again, it's about perception and appearances. The uniform does represent our workplace, so, again, right or wrong, if people see the uniform, they think of our business, and if we are sloppy and unkempt, that puts a negative light on it.
I'm not saying I agree, I'm just stating how it is in the majority of situations.
In this case, the OP has stated that his workplace does not have a set uniform, however, so the woman really had no business to say what she did.Too tired of living and too tired to end it. What a conundrum.
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Quoth Ree View PostIn this case, the OP has stated that his workplace does not have a set uniform, however, so the woman really had no business to say what she did.
I did not have my apron or nametag on - therefore I wasn't even in uniform.
I get recognized by our regulars when I'm shopping at work on my day off - it doesn't bother me at all if they just say hi and ask how I'm doing (I'm pretty good friends with a couple of our regulars and occasionally hang out with them), but it does annoy me when they start asking me about products or where things are when I'm off.
I had one person pounce on me when I was picking up my paycheck one day - I was in flip flops, torn up shorts, a tank top, and a hat, complete with sunglasses. It was very obvious I was off the clock... sigh.
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Quoth strawbabies View PostMy issue is how the lady at the drugstore treated Bean as a customer. She deserves a write-up for the way she spoke to him.
I have NEVER, nor would I ever, talk to somebody about how they dress while I'm at work, unless it's a coworker and I'm in management. That's entirely inappropriate, ESPECIALLY if you're talking to a customer!
I've had everything from smelly homeless guys to soccer moms to what looks like hookers come through my line and I treat every single one of them exactly the same. So should every retail worker. Their money all spends the same. Though maybe that's because I've been homeless before.
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Quoth bean View Post
I did not have my apron or nametag on - therefore I wasn't even in uniform.Quoth bean View PostI should have been more clear - it was a CUSTOMER that spoke to me like that - at one of our competitors (we don't have a pharmacy in my store). The pharmacist treated me fine,
But I still do not see how that other person had any indication that you were going to/coming from/on break from your job at the store across the street. Yes, you admitted to her you work there, but how was she to know you were not on your day off?
BTW, now I (think I) know *which* WFM you work at!Everything will be ok in the end. If it's not ok, it's not the end.
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Quoth bean View PostI should have been more clear - it was a CUSTOMER that spoke to me like that - at one of our competitors (we don't have a pharmacy in my store).
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We recently relaxed our dress code at my night job. While we're still not allowed to have facial piercings, we can now wear company approved shorts at all times of the year (not just during spring DST). This helps out the areas where the store is hot. As a cashier in a generally cold store, I freeze even during the summer, so I can see myself wearing the company jacket even during the summer months.
We CAN, however, have tongue piercings now, whereas before we could not. Males still have to shave daily (supposedly), though it's not really enforced on the night shift.Osoroshii kangae nimo osoware masu...
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We could care less about tongue piercings as long as an employee isn't clacking it against their teeth every time they talk (i.e. as long as it's not super obvious). I tried having a tongue piercing for a few days, but wound up breaking 2 teeth by biting on it by accident (OUCH), so I took it out. I still haven't fixed the teeth either, they'll have to be pulled because of the damage to them and I absolutely.hate.dentists.period. Even though I have pretty good dental insurance and it won't cost me much at all to have it done.
While the store is overall on the chilly side (70 if you're lucky up front, 60-65 or so around the open coolers)... I *like* cold! I wear shorts when it's above 40-50 outside, and even wore them when I worked in a prepared foods cooler packaging up "meals to go" all day. Even though I had 2 sweatshirts on.
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I've never seen that in a dress code before. Interesting. I wonder if that will start to spread.
sorry guys but... having an entire forest in your arm pit is NOT sexy
and in my opinion ... in general "not shaving" is fine, not a hygiene issue... EXCEPT for arm pits cos they sweat and when you have a giant rug in there it will just hold on to the stinky sweat.
shudder
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Quoth PepperElf View Postoh i hope so.
sorry guys but... having an entire forest in your arm pit is NOT sexy
and in my opinion ... in general "not shaving" is fine, not a hygiene issue... EXCEPT for arm pits cos they sweat and when you have a giant rug in there it will just hold on to the stinky sweat.
shudder
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you know, speaking of dress code... I think it's interesting to note that management has both made ours more strict and looser at the same time. It used to be that you must wear company provided shirts and must wear black pants... however, we could wear untucked, didn't have to shave, didn't have to iron shirts etc. The new requirements are much better in my opinion... where any damned shirt you want as long as it is button up, if you are wearing a shirt that it would be appropriate to wear a tie, then by all means wear a tie, wear any pants you want as long as they aren't jeans, and shave before every shift (oh, and of course wear a nametag). The however is that now they require all shirts be tucked in and ironed. Guess what, guests think that our shuttle driver looks much more professional with his ironed hawaiin shirt tucked into his khakis than an unironed cheap blue button up shirt just left hanging. Ladies have it even easier... they can wear whatever they damned well please as long as it 'looks professional'.
It drives corprorate mad, but they aren't going to complain because the number of complaints they've received about unprofessional looking employees has gone down.
And Bean, I must say, that women was a twatmuffin... who cares what someone dresses like at work as long as management approves... if you don't approve, don't shop there...If you wish to find meaning, listen to the music not the song
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I wish my store would have a WF type dress code. We get paid less than Wal-Mart but male employees have to wear a button up shirt with a tie. Female employees get away with more because if management complained about how we dressed, it could be considered sexual harrassment.
On paper, it seems more equal, everyone has to dress to the same standard, but I feel if you are a supervisor you should have to dress nicer than the employees you supervise. I dress better than a couple supervisors and have gotten mistaken for a manager because of how I dress.
I also really dislike the narrow hair color/facial hair policy. I know there are men who dislike shaving. During college, I dyed my brown hair black with different color highlights. It went back to brown when I started job hunting. I couldn't get away with that at the store, but they don't say anything to the women who spend too much time in the tanning bed with fake looking blond hair. At the very least, I looked healthy even with black hair. These women don't look healthy exposing themselves to harmful UV rays and damaging their hair through excessive bleaching.
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