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We sell to a lot of... alternative medicine types. I mean, after all, we are Whole Foods, we sell a lot of homeopathic stuff. A lot of it is garbage, some of it actually works. More power to you if you want to spend $25+ on what's basically a metal water bottle with a screw on top, or $80+ on a homeopathic remedy that may or may not work. For what it's worth, we sell $70+ water filters for your shower that filter our all the "bad stuff" - I don't doubt they do a good job filtering, but it's... shower water. It hits your body for a couple of seconds and runs down the drain. Believe me, you're absorbing more toxins from the soap you're using than the water, unless you make it a habit to fill cups from your shower head. And even if you do... it's tap water. The majority of bottled waters are filled from.. *gasp* municipal water sources! They're just sent through a few filters first. We also sell a metric assload of bottled water, the most popular being 24 packs of Ozarka for $3.59 (with case discounts). It's a damn good price actually.
We sell a lot of water bottles/canteens that are made from "plastic alternatives". BPA (Bisphenol A) supposedly leeches into liquids from plastic bottles. But only if it's plastic #X or X. I constantly drink bottled water at my register, and I've had a couple of people tell me I'll surely die of cancer because I drink Ozarka nonstop. Hey, it's free to employees, the water tastes good, and I refill the bottle from the tap (I'll surely die of cancer for doing that too!).
I picked up the phone the other day to a thick NJ accent going on and on and on about how we scammed her because we sold her a "plastic alternative" bottle that wound up having BPA. How'd she know? She read the "journal of a leading alternative medicine doctor in the UK" (her words) that bought the same bottle. Supposedly it wound up being made of corn fibers (wtf??? IT'S ALUMINUM WITH A NON-TOXIC INNER COATING!) and corn fibers have BPA (double wtf!?!?!?). Then started off on a tangent about how baby bottles have massive amounts of BPA and they're responsible for so much cancer and we shouldn't sell baby bottles (all of our baby bottles are supposedly BPA free), blah blah blah blah blah blah.... that's about when I tuned out and tried to concentrate on ringing my customer up.
She wouldn't let me insert a word edgewise, which got annoying real fast - I was ringing AND answering the phone, normally I spend <5 seconds on a call before I transfer them to somebody else. Most of that is spent on my greeting, followed by "X dept please" and me saying "One moment please", hitting transfer, and punching in the extension. Or telling them "I'm sorry, Bean Smith can't receive personal calls at work, you'll have to call them at home. Stop calling here" to random bill collectors.
I spent a full 3 minutes trying to insert "Let me transfer you to.... somebody who gives a shit" before I finally managed to tell her "Let me transfer you to someone who actually knows about this stuff, I'm just a cashier and know nothing about it" (and sent her to someone who really does know about BPA, bottles, etc - we have a couple of people on staff that actually give a crap about that stuff). The poor customer I was ringing at the time was understanding, I gave her a "I'm so sorry" look and did the "blah blah blah blah" expression with my hands, which made the customer laugh at least.
A few minutes later I saw one of our supplements guys (the one I sent her to) walking around looking like he wanted to kill himself with the phone glued to his ear (we have several wireless phones in the store, he had the one for that department). Making the same "blah blah blah blah" motion with his hands. Sorry man. He later told me the lady was "fucking psycho", and told me he's used to getting all the "fucking psycho" callers anyway, but she took the cake.
We sell a lot of water bottles/canteens that are made from "plastic alternatives". BPA (Bisphenol A) supposedly leeches into liquids from plastic bottles. But only if it's plastic #X or X. I constantly drink bottled water at my register, and I've had a couple of people tell me I'll surely die of cancer because I drink Ozarka nonstop. Hey, it's free to employees, the water tastes good, and I refill the bottle from the tap (I'll surely die of cancer for doing that too!).
I picked up the phone the other day to a thick NJ accent going on and on and on about how we scammed her because we sold her a "plastic alternative" bottle that wound up having BPA. How'd she know? She read the "journal of a leading alternative medicine doctor in the UK" (her words) that bought the same bottle. Supposedly it wound up being made of corn fibers (wtf??? IT'S ALUMINUM WITH A NON-TOXIC INNER COATING!) and corn fibers have BPA (double wtf!?!?!?). Then started off on a tangent about how baby bottles have massive amounts of BPA and they're responsible for so much cancer and we shouldn't sell baby bottles (all of our baby bottles are supposedly BPA free), blah blah blah blah blah blah.... that's about when I tuned out and tried to concentrate on ringing my customer up.
She wouldn't let me insert a word edgewise, which got annoying real fast - I was ringing AND answering the phone, normally I spend <5 seconds on a call before I transfer them to somebody else. Most of that is spent on my greeting, followed by "X dept please" and me saying "One moment please", hitting transfer, and punching in the extension. Or telling them "I'm sorry, Bean Smith can't receive personal calls at work, you'll have to call them at home. Stop calling here" to random bill collectors.
I spent a full 3 minutes trying to insert "Let me transfer you to.... somebody who gives a shit" before I finally managed to tell her "Let me transfer you to someone who actually knows about this stuff, I'm just a cashier and know nothing about it" (and sent her to someone who really does know about BPA, bottles, etc - we have a couple of people on staff that actually give a crap about that stuff). The poor customer I was ringing at the time was understanding, I gave her a "I'm so sorry" look and did the "blah blah blah blah" expression with my hands, which made the customer laugh at least.
A few minutes later I saw one of our supplements guys (the one I sent her to) walking around looking like he wanted to kill himself with the phone glued to his ear (we have several wireless phones in the store, he had the one for that department). Making the same "blah blah blah blah" motion with his hands. Sorry man. He later told me the lady was "fucking psycho", and told me he's used to getting all the "fucking psycho" callers anyway, but she took the cake.
for brains!
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