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  • Frustrations of a gas station employee.

    Are you open?
    I'm sure that many other people have similar experiences but it still amazes me how many times this question is asked.

    I work at a full-serve gas station in a very large city. Every morning at around 5am I do the usual preperations before opening the station. Checking how much gas we have, balancing the shifts and inventory from the previous day, cleaning up, and so on. But while I do this people insist on driving in and lining up in front of the pumps. Even though all the lights (except for those in the store) are turned off, there is no price for the gas displayed yet, there is a huge "Sorry, we're closed" sign, and I'm standing outside over the underground tanks taking the dips, they still decide to sit there for 10 minutes waiting for me to come over. Though most people are understanding when we tell them that we're still closed; they either wait or just come back later.

    And while I'm getting ready to open up inside I lock the door so that customers don't wander in. But the odd few still decide to try to pull the door as hard as they can, then when they fail they resort to hitting their fist on the glass to get my attention while the "We're closed" sign is in front of their face the whole time.

    And of course when we do finally open, the early morning (usually elderly) wanderers come in to sit and read the newspaper (without paying I should add) and tell me their life story for 15 minutes (but that's another story).

    I don't control the prices!!!
    We all know that the price of gas has increased and none of us are happy about it, but it's no excuse to take out the anger on me.

    While I'm changing the price for gas on the large signs people seem to like driving up to me and screaming about how I'm a cheapskate and trying to rip them off. It's usualy something like: "Oh you're raising the price up are you? Why don't you add another 50cents huh? Or even better, add another dollar! (and a few other less sarcastic things I'd rather not repeat)". And some even decide to share their coffee with the front of my shirt!

    These people need to understand that I have absolutely NO control over the price of gas. We're told in the morning what to set the price at and that's it. I pay the same price for the gas as everyone else. What's worse is we barely make any money from the gas itself, most of the money goes to the company, where we make profit is with the merchandise inside the store. But when people don't fill up their car as much and are being more conservative with their money we lose a lot of business.

    No, you can't pay me back later (you scammer).
    Now this one frustrates me the most. People are always rushing to get gas before work or during their breaks, so it's understandable that someone would forget their wallet or not have enough cash on them. Sadly we get a lot of people who try to pull one over us by saying that they'll pay us back in a few minutes after they drive to the bank, but never show up. So now we have a standard procedure where the customer gives us an item of equal or greater value to how much they owe us as a form of insurance. Here's an example of this procedure thwarting another scammer:

    Me: Well this one's obvious.
    LB: Lying B****

    A little background info first. This woman asked for $50 worth of gas. Remember that, $50. but she tried to save some money by saying (after I put in the gas) that she actually asked for $15, not $50. Now this doesn't always mean that the person is lying. I explained to her that I repeated to her the amount ($50) after she told me to confirm it. This is what took place:

    Me: I'm sorry but it doesn't matter wht you said, the fact is that you have $50 worth of gas in your tank that you will have to pay for.
    LB:But I don't have that much money. I only have $13 with me (even though she stated that she actually asked for $15).
    Me: Unfortunately I can't let you leave without paying. I will only let you leave if you give me something that is of an equal or greter value of the money owed.
    LB: But I don't have anything with me.
    Me: You have your car, I'll be more than happy to hold it here until you pay me back.
    LB: What! No way! I'm not leaving my car here!
    Me: Well ma'am, it seems you have 2 options, leave your car here and pay me back later. Or you can try leaving without paying but then I'll leave it to the police to retrieve the money from you after you've been arrested for theft.
    LB: Ugh, fine. *opens up her wallet to reveal MULTIPLE $50 bills and hands me one of them*

    It makes me sad to lose trust in people day by day. It make the world a more depressing place.


    Well if you've read this far thanks for reading my first post. As there are many SC that I get daily, there will (unfortunately) be many more where this came from.

  • #2
    Quoth Utter_iMADNESS View Post
    While I'm changing the price for gas on the large signs people seem to like driving up to me and screaming about how I'm a cheapskate and trying to rip them off. It's usualy something like: "Oh you're raising the price up are you? Why don't you add another 50cents huh? Or even better, add another dollar! (and a few other less sarcastic things I'd rather not repeat)". And some even decide to share their coffee with the front of my shirt!
    Ouch! I can only imagine how bad it was last year around this time, when it was around $4.

    While I never worked at a gas station, I did encounter something similar once. I was changing the prices on some cans when the price went up, and some old fart walked past me and grumbled about me "Jacking up the prices!"

    OK, first off, I don't control the prices. Second, it's not like I get anything out of it. It's not like I get any extra pay because of the prices going up. And third, I have to pay the same prices, and I was just a poor college student at the time. Cheap bastards didn't even give us any kind of employee discount.
    Sometimes life is altered.
    Break from the ropes your hands are tied.
    Uneasy with confrontation.
    Won't turn out right. Can't turn out right

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    • #3
      I've tried to explain gas prices to people I work with. I can't even get them to understand that most of the price of gas is the cost of the crude oil. They just start saying "record proffits" over and over again at which point I try to drown them in a fry vat.

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      • #4
        They throw coffee at you?? That sucks! (and isn't that assault?)

        Love the scammer story... reminds me of one I had (but I've probably posted that a few times here already, so I won't repeat!)

        Welcome to the group- nice first post!
        When I said "From my research", what I actually meant to say was "Made shit up" - from a thottbot thread

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        • #5
          Quoth jerkface11 View Post
          I've tried to explain gas prices to people I work with. I can't even get them to understand that most of the price of gas is the cost of the crude oil. They just start saying "record proffits" over and over again at which point I try to drown them in a fry vat.
          Don't forget the state/local gas taxes.
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

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          • #6
            Quoth Irving Patrick Freleigh View Post
            Don't forget the state/local gas taxes.
            I've never made it that far without contemplating homicide.

            Comment


            • #7
              Oh boy....the coffee throwers....how often do people come in and do something like fill a Nalgene up with coffee or soda and then try to walk off thinking it's free?
              Kangaroo Squee!

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              • #8
                Price change abusers...

                SC: Changing the price again! That's profiteering you know.
                Me: I only change the sign when management tells me to.
                SC: Just following orders, eh? You know a lot of nazis tried that defence in court.


                Now, the SC was the first person to mention nazis, therefore they lose.

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                • #9
                  The first story: I would imagine it'd be worse for those who have to manually control the doors after a certain period of time at night for security reasons.
                  The second story: Tell the coffee throwers that if they do it again, you'll have them arrested and charged with assault...
                  The best professors are mad scientists! -Zoom

                  Now queen of USSR-Land...

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                  • #10
                    Quoth edible_hat View Post
                    Now, the SC was the first person to mention nazis, therefore they lose.
                    Godwinned at the gas station?!
                    I don't go in for ancient wisdom
                    I don't believe just 'cause ideas are tenacious
                    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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                    • #11
                      They threw coffee at you?!! Nab their asses for assault, there's no excuse for anybody to do that! I hate when people bitch and moan at me over shit I have no control over at all. Sorry, but I'm not your personal punching bag, assholes!!! Welcome to the boards, btw!
                      I don't get paid enough to kiss your a**! -Groezig 5/31/08
                      Another day...another million braincells lost...-Sarlon 6/16/08
                      Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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                      • #12
                        Quoth Utter_iMADNESS View Post
                        These people need to understand that I have absolutely NO control over the price of gas.
                        sounds like every job I've had. The only job I've ever had where I can control the price is this one... I can set the price to whatever I damned well please... once...

                        And trust me... unless you are Anton Yelchin, Zachary Quinto, or Michael Cera and you are about to make my workplace fantasy come true, I'm not going to make you the person that I set the price to whatever I damned well please and end up getting fired for it
                        If you wish to find meaning, listen to the music not the song

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                        • #13
                          I get people who think I control the prices. No, I just hang the stickers. Now, I do know how to get into the system and change individual prices and I suppose I could change a bunch of things to a penny. However, I kind of enjoy the whole steady paycheck thing.
                          Question authority, but raise your hand first. -Alan M. Bershowitz

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                          • #14
                            Quoth jerkface11 View Post
                            They just start saying "record proffits" over and over again at which point I try to drown them in a fry vat.
                            Because many people can't believe that much of that is commodity profit. The oil was already purchased at a lower price when the market drove prices up, much like owning a plot of land when land values rise. Congratulations! ??? Profit!

                            I notice no one outside the stock market shows mentioned the hit they took when the market dropped and crude prices dropped.
                            The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
                            "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
                            Hoc spatio locantur.

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                            • #15
                              Quoth BookstoreEscapee View Post
                              Godwinned at the gas station?!
                              You'd be amazed at some of the places you can get Godwinned. The geezers and the self-righteous love to do it any time someone is doing their job as ordered and it interferes with the SC's Entitlement.

                              Oh, yeah, and add another vote to report all coffee-throwers to the local cops for assault.

                              ^-.-^
                              Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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