Had a complete bitch on a recent flight.
She was sat by the overwing exits. http://en.wikipedia.org/wiki/Overwing_exits
You cannot have any bags, loose articles of clothing etc on your lap, under the seat or on the coat hook for take off and landing.
One of the flight attendants asked me to come and speak to a woman sat there who was adamant that her bag needed to be on her lap.
Me: As my collegue has explained to you, for safety reasons your bag must go up in the overhead locker.
SC: Noooooooo it has my passport and other important documents in.
Me: I can assure you ma'am, your bag will be just fine up there.
SC: No no no no no.
Me: Fine. You can sit somewhere else instead.
SC: No, I wanna sit here cos it has extra legroom!
Me: I am giving you a choice. You either stow your bag or you move seats. We need to take off very soon or we will miss our take-off slot.
SC: I don't want to move seats!
Me: Well let's stow your bag then
SC: No!
Me: Fine. I do not feel happy with you being sat here, you are obviously unwilling to accept the responsibility of opening that exit. If you do not move seats right now I will be asking security to escort you off this plane and you will not be flying today.
She moved pretty quickly after my evil glare and stern voice. And was as quiet as a mouse for the rest of the flight.
She was sat by the overwing exits. http://en.wikipedia.org/wiki/Overwing_exits
You cannot have any bags, loose articles of clothing etc on your lap, under the seat or on the coat hook for take off and landing.
One of the flight attendants asked me to come and speak to a woman sat there who was adamant that her bag needed to be on her lap.
Me: As my collegue has explained to you, for safety reasons your bag must go up in the overhead locker.
SC: Noooooooo it has my passport and other important documents in.
Me: I can assure you ma'am, your bag will be just fine up there.
SC: No no no no no.
Me: Fine. You can sit somewhere else instead.
SC: No, I wanna sit here cos it has extra legroom!
Me: I am giving you a choice. You either stow your bag or you move seats. We need to take off very soon or we will miss our take-off slot.
SC: I don't want to move seats!
Me: Well let's stow your bag then
SC: No!
Me: Fine. I do not feel happy with you being sat here, you are obviously unwilling to accept the responsibility of opening that exit. If you do not move seats right now I will be asking security to escort you off this plane and you will not be flying today.
She moved pretty quickly after my evil glare and stern voice. And was as quiet as a mouse for the rest of the flight.
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