
Seriously??? SERIOUSLY?? part 1
There is an elderly gentleman who calls in to speak to the store manager and complains quite frequently. He has an entire binder devoted to him. Any one who works at the Mart of Wall knows what I mean by that. On Monday, the store manager stopped by to let us know that the man in question had called to say he was offended that we were talking about a television show,(which happened to be Smallville if memory serves), while filling scripts. He thinks we should only talk about medications and that we should all be written up for not taking our jobs seriously.
I am not kidding.
I was reminded of my place, apparently....
As allways, I am on input.
Lady comes up to me and leans over the counter I guess to get into my face, which really does not work out well for her seeing as I am 5'10" and was severall inches taller than her.
SC: They told me my medication isn't ready!! I bought the script in last week!
Me: Okay ma'am. *looks up patients info, it is a narcotic that she had taken to another store to have filled* Ma'am, you had this filled at the store on Blank Ave.
SC: SO? It should be filled here to!!
Me: Ma'am unfortunatly, it doesn't work like that. The script is only filled at the pharmacy intially take it too.
SC: THAT IS BS!!!!!!! I WANT IT DONE NOW!!!!!!!!!! *continues on how she is in constant agony even though she dropped the script off at the sister store about 11 days ago*
Me: Ma'am, as I said, it is a controlled substance and could be transfered. Would you like me to call the sister store and see if it is still ready for you?
SC: Go ahead, you BETTER HOPE IT'S READY.
Me: *sighs and looks up at the clock on the wall to make sure it isn't their lunch time as I beging to dial their number*
SC: DON'T YOU F---KING ROLL YOUR EYES AT ME!!
Me: *confused* Uh, what?
SC: You are here to SERVE me. If you don't feel like doing that, you should have just stayed at home today.
Me: *Still confused* Okay...

Me: Ma'am, it should be ready for you by the time you get there
SC: I hope they have people who know how to treat people there. *Stomps off*
AwesomePharm: What the heck was that all about?
Me: I have no idea.

Seriously??? SERIOUSLY?? part 2
The elderly gentleman called back again, apparently. This time, it was about how he thinks it's rude that we face away from the customers when we fill scripts. He thinks we should angle our bodies so that the customers can see our faces, and so that we can't talk about the customers.
Some one should tell him that we will talk about them even if we have to invent a form of sign langue.

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