I had this guy come into my store yesterday not long after I opened trying to sell me some sort of cleaning product. He gave a few demos, which seemed to be impressive but part of me thinks they might have been gimmicked somehow.
Anyway following the demos he talks about the deals he's offering today and hands me a price card, the cheapest price on the card was like three cases of product for around $400.
He then asked me "how much can I put you down for today?".
Ah yes, that old "Avoid the yes/no question" sales tactic, how thrilling.
I proceeded to tell them I am not the store manager and all of our store supply decisions go through corporate. I asked if he had a card, he said he's the "only card there is."
Ok....
So I ask if he has a website. He refuses to give it to me because if we bought it online he would lose his commission (although I'm certain I could just Google the product name and find it easily enough).
I ask if he'll be back in the area any time soon as he could speak to store manager K. He said this is the only time he'll be in the area for around 7 months and if our company wants to buy it he needs a decision now.
So I tell him that means no sale, since decisions go through corporate and I don't have access to any expense account or anything like that and I sure as HELL am not paying for the stuff out of pocket.
He thanks me for my time and leaves.
He was nice enough, but let's review here:
1) He obviously didn't do his homework on our company, if he had, he'd have known that store supply decisions aren't made at store level.
2) He has no business card. What kind of sales rep doesn't carry business cards?
3) He apparently won't be in the area again for quite awhile. Either this was a BS tactic to try and get me to buy now or his operation isn't well thought out. Again what kind of sales rep doesn't make an effort to follow up on their calls?
4) He refused to give me his company website or a phone number or any other official piece of contact information I could pass along to corporate.
Yeah I'd say this guy needs to tweak his approach a bit.
Anyway following the demos he talks about the deals he's offering today and hands me a price card, the cheapest price on the card was like three cases of product for around $400.
He then asked me "how much can I put you down for today?".
Ah yes, that old "Avoid the yes/no question" sales tactic, how thrilling.

I proceeded to tell them I am not the store manager and all of our store supply decisions go through corporate. I asked if he had a card, he said he's the "only card there is."
Ok....
So I ask if he has a website. He refuses to give it to me because if we bought it online he would lose his commission (although I'm certain I could just Google the product name and find it easily enough).
I ask if he'll be back in the area any time soon as he could speak to store manager K. He said this is the only time he'll be in the area for around 7 months and if our company wants to buy it he needs a decision now.
So I tell him that means no sale, since decisions go through corporate and I don't have access to any expense account or anything like that and I sure as HELL am not paying for the stuff out of pocket.
He thanks me for my time and leaves.
He was nice enough, but let's review here:
1) He obviously didn't do his homework on our company, if he had, he'd have known that store supply decisions aren't made at store level.
2) He has no business card. What kind of sales rep doesn't carry business cards?
3) He apparently won't be in the area again for quite awhile. Either this was a BS tactic to try and get me to buy now or his operation isn't well thought out. Again what kind of sales rep doesn't make an effort to follow up on their calls?
4) He refused to give me his company website or a phone number or any other official piece of contact information I could pass along to corporate.
Yeah I'd say this guy needs to tweak his approach a bit.
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