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This is from last night and while I've been trying to write up and list out my older stories from my first job, I thought I'd put this one out there real quick before I erase it from my memory.
A little background: I work at a Hawai'ian restaurant and it's closer to fast food so we offer our entrees in combination plates; whatever meat you want and two sides. These combo plates come in two sizes, regular or mini. This should be relatively obvious, mini indicates that it's a miniature version, therefor smaller. This concept in and of itself gets me into a lot of trouble with customers and me talking to them like they're children. But generally speaking, this is not hard for people and they understand the difference once I've explained it. Generally...
Me: Me!
DGC: Dumb Giggling Chick
BF: DGC's BF, I'm guessing, there was hand holding
Me: Hi, how--
DGC: I want the chicken KACHA
Me: OKay, katsu.
DGC: (to BF) Is that what it is?
BF: Yeah, yeah, the katsu chicken.
The boyfriend makes fun of her a bit and she giggles for about a minute before I think she's capable of answering questions.
Me: Okay, regular or mini?
BF: Mini. (BF TO DGC) You won't be able to finish a regular.
DGC: What's the difference?
Me: Well, basically the regular is bigger. With the regular you get 3 pieces of chicken and 3 scoops of sides. With the mini you get 2 pieces and 2 scoops of sides. A mini is usually enough for me.
We have the box sizes taped to the wall behind me, which have their sizes written on them and how many scoops of sides you get with them. Usually that's as far as this conversation ever gets.
DGC: But what's the difference?
BF: Oh, my god.
Me: The regular has more food than the mini.
The girl is clearly confused and embarrassed that she's confused and starts to giggle and blush and actually backs away from the register.
DGC: But, are they different?
Me: Yes, they are different. One has more food and is more expensive than the other.
More giggling and her boyfriend has simply walked away to get a drink out of the fridge.
DGC: Is that the only difference?
Me: Yes. Do you want a BIG ONE or a LITTLE ONE?
I point at the ones on the wall again after I've made the appropriate hand gestures while I asked.
BF: MINI!
DGC: I guess, I'll take a regular chicken cashew.
I send the order back and call it out. As usually, the kitchen is really quick on getting the order started and immediately start putting pieces of uncooked katsu chicken into the fryer since it takes a few minutes to cook through.
Me: Okay, that'll be $7.31.
DGC: What! But it says it's only $4.69.
Me: That's the price for the mini. The regular is $6.69 plus tax.
DGC: Oh, well then I only have enough for the mini.
Me: Sigh. Okay, let me fix that then.
I tell the cook it's only a mini and he makes a face at me, since we're not quite sure that the extra piece won't go to waste. Generally not a big deal but we're all not big fans of wasting food. Our boss isn't a fan either.
Me: Okay, that'll be $5.12. For here or to go?
DGC: For here. ... I only have a five.
Me: Maybe your friend has 12 cents.
DGC: Can't you just spot me the 12 cents?
Me: I don't have my wallet on me, sorry.
She indicates to our tip jar and I just raise my eyebrows at her. She gets the hint that that's totally unacceptable and giggles some more while she pushes the five at me and then gets a quarter from her boyfriend. She then puts her change of 13 cents into the tip jar. I now have a line to the door since the only other person who could take orders is on break.
Later, while I'm on break, I hear her arguing with her boyfriend about how Mexicans are made. In the sense of where that unique ethnic blend comes from. The entire section around her was dead silent as she insisted that it was a combination of Black and Asian. The Latino couple next to them, and regulars who I'm very cool with, are giving them filthy looks and making faces at me. We're in Southern California, I'm not sure how she could not at least sorta know that they're of Spanish and local native descent. We study Mexican history fairly extensively in school. The boyfriend, catches my look of disbelief, and can't help but laugh and tell her she's retarded. It was kind of pathetic.
Additional fun!
So, the BF from above and a new male friend came back in today and confused the hell out of one of my cashiers and made off with $50. Occasionally, when the owner is out, he leaves me in charge and lets me play AM for a shift. It means I get to deal with deliveries, telemarketers, help cook, and do a little paperwork. I was in the back in the office faxing out the orders to two of our suppliers when they came in. Apparently, piecing together what both of the cashiers said and what I saw on the video, they bought two drinks with a $50 bill. Then claimed that it was the wrong bill after Cashier A gave them their change. They hand her a new bill and hand her a $20. Cashier A is a good girl and all but she's not great at keeping track of things and then tries to figure out what to do with the $20 they just handed her. She make the change for the $20 and then gives them back the original $50. Then he exclaims something about it being a $100 and she's blinking and trying to figure out where the change she made for the $50 went. Since she's our newest employee, I'm going to cut her some slack. Cashier B, who's been there for almost as long as me comes over to try and help. Cashier A tries to explain but her explanation only makes some sense and Cashier B asks the guys what happened. They tell her they gave Cashier A a $100 and then changed it so that they were paying with a $20 instead. Cashier A manages to chime in and insist it was a $50 and Cashier B believes her and apologies for the inconvenience. They try to find the $50 which has already been returned to the guys and the guy pretend to be surprised when he finds it in his wallet. The BF laughs it off as his own stupidity and they quickly leave. At this point Cashier A chooses to finally tell Cashier B that she doesn't know what happened to the change she made for the $50. Well, BossMan went ballistic on them both when he got back. I don't blame Cashier A too much because he very sneakily shoved the change from the $50 into his pocket, not his wallet.
A little background: I work at a Hawai'ian restaurant and it's closer to fast food so we offer our entrees in combination plates; whatever meat you want and two sides. These combo plates come in two sizes, regular or mini. This should be relatively obvious, mini indicates that it's a miniature version, therefor smaller. This concept in and of itself gets me into a lot of trouble with customers and me talking to them like they're children. But generally speaking, this is not hard for people and they understand the difference once I've explained it. Generally...
Me: Me!
DGC: Dumb Giggling Chick
BF: DGC's BF, I'm guessing, there was hand holding
Me: Hi, how--
DGC: I want the chicken KACHA
Me: OKay, katsu.
DGC: (to BF) Is that what it is?
BF: Yeah, yeah, the katsu chicken.
The boyfriend makes fun of her a bit and she giggles for about a minute before I think she's capable of answering questions.
Me: Okay, regular or mini?
BF: Mini. (BF TO DGC) You won't be able to finish a regular.
DGC: What's the difference?
Me: Well, basically the regular is bigger. With the regular you get 3 pieces of chicken and 3 scoops of sides. With the mini you get 2 pieces and 2 scoops of sides. A mini is usually enough for me.
We have the box sizes taped to the wall behind me, which have their sizes written on them and how many scoops of sides you get with them. Usually that's as far as this conversation ever gets.
DGC: But what's the difference?
BF: Oh, my god.
Me: The regular has more food than the mini.
The girl is clearly confused and embarrassed that she's confused and starts to giggle and blush and actually backs away from the register.
DGC: But, are they different?
Me: Yes, they are different. One has more food and is more expensive than the other.
More giggling and her boyfriend has simply walked away to get a drink out of the fridge.
DGC: Is that the only difference?
Me: Yes. Do you want a BIG ONE or a LITTLE ONE?
I point at the ones on the wall again after I've made the appropriate hand gestures while I asked.
BF: MINI!
DGC: I guess, I'll take a regular chicken cashew.
I send the order back and call it out. As usually, the kitchen is really quick on getting the order started and immediately start putting pieces of uncooked katsu chicken into the fryer since it takes a few minutes to cook through.
Me: Okay, that'll be $7.31.
DGC: What! But it says it's only $4.69.
Me: That's the price for the mini. The regular is $6.69 plus tax.
DGC: Oh, well then I only have enough for the mini.
Me: Sigh. Okay, let me fix that then.
I tell the cook it's only a mini and he makes a face at me, since we're not quite sure that the extra piece won't go to waste. Generally not a big deal but we're all not big fans of wasting food. Our boss isn't a fan either.
Me: Okay, that'll be $5.12. For here or to go?
DGC: For here. ... I only have a five.
Me: Maybe your friend has 12 cents.
DGC: Can't you just spot me the 12 cents?
Me: I don't have my wallet on me, sorry.
She indicates to our tip jar and I just raise my eyebrows at her. She gets the hint that that's totally unacceptable and giggles some more while she pushes the five at me and then gets a quarter from her boyfriend. She then puts her change of 13 cents into the tip jar. I now have a line to the door since the only other person who could take orders is on break.
Later, while I'm on break, I hear her arguing with her boyfriend about how Mexicans are made. In the sense of where that unique ethnic blend comes from. The entire section around her was dead silent as she insisted that it was a combination of Black and Asian. The Latino couple next to them, and regulars who I'm very cool with, are giving them filthy looks and making faces at me. We're in Southern California, I'm not sure how she could not at least sorta know that they're of Spanish and local native descent. We study Mexican history fairly extensively in school. The boyfriend, catches my look of disbelief, and can't help but laugh and tell her she's retarded. It was kind of pathetic.
Additional fun!
So, the BF from above and a new male friend came back in today and confused the hell out of one of my cashiers and made off with $50. Occasionally, when the owner is out, he leaves me in charge and lets me play AM for a shift. It means I get to deal with deliveries, telemarketers, help cook, and do a little paperwork. I was in the back in the office faxing out the orders to two of our suppliers when they came in. Apparently, piecing together what both of the cashiers said and what I saw on the video, they bought two drinks with a $50 bill. Then claimed that it was the wrong bill after Cashier A gave them their change. They hand her a new bill and hand her a $20. Cashier A is a good girl and all but she's not great at keeping track of things and then tries to figure out what to do with the $20 they just handed her. She make the change for the $20 and then gives them back the original $50. Then he exclaims something about it being a $100 and she's blinking and trying to figure out where the change she made for the $50 went. Since she's our newest employee, I'm going to cut her some slack. Cashier B, who's been there for almost as long as me comes over to try and help. Cashier A tries to explain but her explanation only makes some sense and Cashier B asks the guys what happened. They tell her they gave Cashier A a $100 and then changed it so that they were paying with a $20 instead. Cashier A manages to chime in and insist it was a $50 and Cashier B believes her and apologies for the inconvenience. They try to find the $50 which has already been returned to the guys and the guy pretend to be surprised when he finds it in his wallet. The BF laughs it off as his own stupidity and they quickly leave. At this point Cashier A chooses to finally tell Cashier B that she doesn't know what happened to the change she made for the $50. Well, BossMan went ballistic on them both when he got back. I don't blame Cashier A too much because he very sneakily shoved the change from the $50 into his pocket, not his wallet.
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