So, as you all may have guessed, I work at a c-store. For those of you in the midwestern states, it starts with C and rhymes with laceys. Anywho...If I could make a few requests of my customers, these would be it:
1) Don't walk around the end of the counter and grab your own chew. Seriously, I've been working here long enough to know where the stuff is. ASK next time!!
2) Actually put your cigarette butts in the receptacle just outside the doors. It's not difficult, and for fugs sake, you're at a gas station! Don't you think there might be a slight element of danger to throwing a hot cigarette butt on the ground?
3) Kindly remove yourself from my counter. Yes, you, the sweaty, smelly, overweight man using the counter as a leaning post while I ring you up. Off the counter. NOW. I don't want to have to disinfect the counter before I wait on the next person in line!
4) If I ask you for ID, don't roll your eyes, throw a fit, etc. Just give me the darn ID. Yes, I'm serious. No, I won't sell you beer/cigs/lottery tickets without. Stalk out the door all you want. I don't care. The law is the law!
5) Don't b*tch at me about gas prices!!! I have no control over them! Same for cig prices! Just get your stuff and get out!
6) Don't lay your stuff at the counter, then hold up my line running back and forth for more stuff, and "oh, one more thing". Annoying, and honestly...I WILL go to the person next in line!
7) Don't tell me to "Smile!" because I automatically won't do it if you do. I'm sorry that I'm not Little Mary Sunshine. Maybe if I didn't deal with ignorant customers all day...Oh, did I say that out loud?
8) Tease me about my height if you must (I'm five feet tall), but don't expect the most jolly response from me. I may be used to it, but that doesn't mean I like it.
9) Don't come in at the last minute and expect to be able to use your EBT or get Powerball tickets. I shut those machines down ASAP when I close. I'm sorry I denied you your junk food binge. The gas station across the street is open 24 hours, as is the one down the road. Go bother them!
and, last but definitely not least...
10) DO NOT THROW STUFF AT ME! I only had this happen once, on Christmas Eve, I think. It was the first one I worked, and I was with our former AM. A guy came in ranting about a disposable camera that we had supposedly sold him, saying it didn't work and he wanted a refund. The AM looked at it, found no store sticker on it, and he didn't have a receipt to prove he'd gotten it at our store, so she refused the sale. He ranted and raged, and next thing I knew, threw the camera at us like he was pitching a fastball! Thankfully, it went between us and bounced off the cigarette rack to the floor, but it was still scary, and uncalled for. A tip to my current and future customers: We couldn't turn him in, because he didn't give a name or anything, and we had no cameras then, but we have cameras now. Five of them, all on the cash register/front counter area. Throwing things at the clerk will NOT work out in your favor.
I'm sure I can think of other things, but I'll save them for later. Hopefully I'm not repeating things others have said. I just had to get this all out of my system, before it drove me insane! I'm sure you all know the feeling! Anyway, hope you've enjoyed my very first post and have a great day/afternoon/evening!
1) Don't walk around the end of the counter and grab your own chew. Seriously, I've been working here long enough to know where the stuff is. ASK next time!!
2) Actually put your cigarette butts in the receptacle just outside the doors. It's not difficult, and for fugs sake, you're at a gas station! Don't you think there might be a slight element of danger to throwing a hot cigarette butt on the ground?
3) Kindly remove yourself from my counter. Yes, you, the sweaty, smelly, overweight man using the counter as a leaning post while I ring you up. Off the counter. NOW. I don't want to have to disinfect the counter before I wait on the next person in line!
4) If I ask you for ID, don't roll your eyes, throw a fit, etc. Just give me the darn ID. Yes, I'm serious. No, I won't sell you beer/cigs/lottery tickets without. Stalk out the door all you want. I don't care. The law is the law!
5) Don't b*tch at me about gas prices!!! I have no control over them! Same for cig prices! Just get your stuff and get out!
6) Don't lay your stuff at the counter, then hold up my line running back and forth for more stuff, and "oh, one more thing". Annoying, and honestly...I WILL go to the person next in line!
7) Don't tell me to "Smile!" because I automatically won't do it if you do. I'm sorry that I'm not Little Mary Sunshine. Maybe if I didn't deal with ignorant customers all day...Oh, did I say that out loud?
8) Tease me about my height if you must (I'm five feet tall), but don't expect the most jolly response from me. I may be used to it, but that doesn't mean I like it.
9) Don't come in at the last minute and expect to be able to use your EBT or get Powerball tickets. I shut those machines down ASAP when I close. I'm sorry I denied you your junk food binge. The gas station across the street is open 24 hours, as is the one down the road. Go bother them!
and, last but definitely not least...
10) DO NOT THROW STUFF AT ME! I only had this happen once, on Christmas Eve, I think. It was the first one I worked, and I was with our former AM. A guy came in ranting about a disposable camera that we had supposedly sold him, saying it didn't work and he wanted a refund. The AM looked at it, found no store sticker on it, and he didn't have a receipt to prove he'd gotten it at our store, so she refused the sale. He ranted and raged, and next thing I knew, threw the camera at us like he was pitching a fastball! Thankfully, it went between us and bounced off the cigarette rack to the floor, but it was still scary, and uncalled for. A tip to my current and future customers: We couldn't turn him in, because he didn't give a name or anything, and we had no cameras then, but we have cameras now. Five of them, all on the cash register/front counter area. Throwing things at the clerk will NOT work out in your favor.
I'm sure I can think of other things, but I'll save them for later. Hopefully I'm not repeating things others have said. I just had to get this all out of my system, before it drove me insane! I'm sure you all know the feeling! Anyway, hope you've enjoyed my very first post and have a great day/afternoon/evening!
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