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I usually wait a while to post stories, due to the fact that I like to calm down first and get my facts straight first. These stories happened last Sunday, when I was working what is generally known at my workplace as the "death shift"; ie 9 - 6.
Mid-life Crisis Man.
He came into the shop, complete with leather jacket, skullet and jeans (Harley parked by pump) and swore blind that as he'd picked up the pump, it had jumped to about £1.50 by itself. Bullshit. Big, steaming, flyridden pile of it.
In reality, he'd accidentally put bog standard unleaded in his Harley, and to his mind, only Super unleaded was good enough for his precious bike! It wasn't worth arguing with him; after consulting the CTS, I wiped the amount and put it in the book as "air in pump". This of course means "air in customer's skull". -.-
Take Note.
When you come into the petrol station wearing a crash helmet, I would prefer it if you raised the visor. Eye contact is so important. If you are buying smokes and sound immature, then I will ask you to remove it. Don't get an attitude about this; I do need to take a look at your face. Also, when you are asked to provide ID, don't whinge, "Then why bother telling me to take it off?" I'll assume that you don't wear it twenty four seven and take it off occasionally, so this shouldn't be a problem. Finally, if you have a tinted visor, then raise it for fuck's sake. I prefer not to feel as tho I'm serving The Stig.
Sprinter.
Just on the dot of six, when I started to cash up the last till and my collegue went about locking up the cigarettes, this woman parked her car outside the petrol station forecourt (as in, on the road) and immediately started to run at top speed towards the door. This was a pointless exercise, as I had already locked it to keep customers from bothering us while we finished our closing duties. She first hammered on the door, then tried to catch my eye while peering thru the glass. I ignored her, even when she tentatively tapped on the glass. Eventually, she gave up and went back to her car. I still don't get the running thing tho; it wasn't as if the door was wide open and there was someone there about to manually close it. o_O
Mid-life Crisis Man.
He came into the shop, complete with leather jacket, skullet and jeans (Harley parked by pump) and swore blind that as he'd picked up the pump, it had jumped to about £1.50 by itself. Bullshit. Big, steaming, flyridden pile of it.
In reality, he'd accidentally put bog standard unleaded in his Harley, and to his mind, only Super unleaded was good enough for his precious bike! It wasn't worth arguing with him; after consulting the CTS, I wiped the amount and put it in the book as "air in pump". This of course means "air in customer's skull". -.-Take Note.
When you come into the petrol station wearing a crash helmet, I would prefer it if you raised the visor. Eye contact is so important. If you are buying smokes and sound immature, then I will ask you to remove it. Don't get an attitude about this; I do need to take a look at your face. Also, when you are asked to provide ID, don't whinge, "Then why bother telling me to take it off?" I'll assume that you don't wear it twenty four seven and take it off occasionally, so this shouldn't be a problem. Finally, if you have a tinted visor, then raise it for fuck's sake. I prefer not to feel as tho I'm serving The Stig.
Sprinter.
Just on the dot of six, when I started to cash up the last till and my collegue went about locking up the cigarettes, this woman parked her car outside the petrol station forecourt (as in, on the road) and immediately started to run at top speed towards the door. This was a pointless exercise, as I had already locked it to keep customers from bothering us while we finished our closing duties. She first hammered on the door, then tried to catch my eye while peering thru the glass. I ignored her, even when she tentatively tapped on the glass. Eventually, she gave up and went back to her car. I still don't get the running thing tho; it wasn't as if the door was wide open and there was someone there about to manually close it. o_O
at the "death shift". I've done that shift a few times at work. For each department they have their own versions of "death shifts." But a general consensus for most departments is anything longer than around 7 hours during the week or around 5-6 hours on the weekend is the death shift.
) this was my procedure when entering a petrol station.
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