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Maybe you ARE an Alien, Sir!

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  • Maybe you ARE an Alien, Sir!

    Oh goodness. First thread, pleased to meet you all, I really love reading all these stories because it makes me feel so good that I'm not alone. Misery love company.

    Anyway, a little background: I'm a gas station cashier, I also work the lottery machine (in the States), and I have to deal with people for eight hours. This is the job that has convinced me that if someday I turn into a serial killer, it will be justified. We also have a Deli that runs almost completely dependent on the computers. Actually almost all the convenience stores in our area run with a deli that takes orders through touch-screen kiosks. Then the order comes up on a screen within the deli, they make the order, and it's all good.

    Characters in this:

    Me: In a good mood, no sucky ones yet

    SC: Old man I didn't know existed until he screamed at me
    ....

    SC: DO THOSE PEOPLE OVER THERE TAKE ORDERS?!

    Me: *looking over at the Deli* Sir, the kiosks take the orders.

    SC: WELL NOBODY TOLD ME THAT! I WAS STANDING OVER THERE FOR 3 MINUTES AND ALL THEY DID WAS STARE AT ME LIKE I WAS AN ALIEN!!!

    Me: Well they don't actually speak to customers, you have to take the orders from the kiosks, they're busy with the other orders.

    SC: And exactly HOW would I know to order at the kiosks?! If I just WALKED in of the STREET, how would I KNOW to order there?!

    Me: ... (I had to bite my lip not to yell at him "They FLASH 'Order Here' in yellow on the screen, don't yell at me, I'm not responsible for how blind you are and how the Deli people can't BABYSIT you.)

    Not much I could do for that guy...his stupidity was unbearable. I tend to become shocked when people are rude to me because usually there are nice people who go along with my jokes or people who simply ignore me.


  • #2
    I think I know what gas station you work at.. atleast what kind it is. especially if your in the north east lol.

    I have gotten this in the city aswell. I used to frequent a Wawa down the road, before it closed up.

    Anyway, I come in, order from the kiosk, go to the register, pay, and wait for my sammich with the ticket stub in hand. this older lady in a fur coat comes up to me and watches as I place my ticket up and grab my food.

    Me: mee
    RL: rish looking lady

    RL: excuse me, where did you get that?
    Me: I ordered it.
    RL: no the ticket...
    Me: oh... that screen (the one flashing yellow "order here" like you stated in the original thread)
    RL: oh ok...

    she walks up.. stares at it... and turns back to me.

    RL: now what?
    Me: ... order
    RL: how?
    Me: press here (I proceed to press the button that says "press here to order")

    I then proceed to walk her through... step by step.. on how to order. the damn buttons have pictures on them! lol. so the ticket comes out finally.

    RL: ok now what?
    ME: (I force myself to be nice, because on the ticket it says "please pay at register first with ticket"... but she is... kind of old I guess... and rich, so not her territory) you pay up front, they stamp it, and you get your sandwich.

    I then left... annoyed that she just didn't read a damned thing... no matter how much it flashed

    Comment


    • #3
      Quoth Gaki View Post
      i had to bite my lip not to yell at him "They FLASH 'Order Here' in yellow on the screen, don't yell at me
      When I worked in Mcdonalds I found that you could be as sarcastic as you liked when telling customers the obvious (like in a situation like this), and they would either not pick up on it, or that they would realise and feel like an idiot.

      Maybe it's the tone of voice thing, i dunno. But you have reached retail nirvana when they do either of the above .

      Keep grafting, anyway. Old people are usually clueless, i mean look at how they drive...

      Comment


      • #4
        There's a po-boy shop here that converted to systems like those a few years ago. This was right about the time they started hiring lots of people who may or may not actually speak English >_< It's become harder and harder to get a properly-made sammich since then...but that's their fault, not youse guys' ^_^

        ...AAAAAAAAAAND to !!!!
        Last edited by EricKei; 07-05-2009, 03:18 PM.
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

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        • #5
          Quoth Gaki View Post
          I had to bite my lip not to yell at him "They FLASH 'Order Here' in yellow on the screen, don't yell at me, I'm not responsible for how blind you are and how the Deli people can't BABYSIT you.
          That happens all the time to me too. Most commonly it's when the petrol pumps are out of order for whatever reason, they will take the out of order sign off, then yell at me that there should be a sign on it. I say "I'm sorry, somebody must have taken the sign off". The look on their faces is priceless - both they and I know that they're the "somebody" who took the sign off.

          The other one I get all the time is when they buy milk and ask where the bread is and then act like I'm the stupid one when I tell them it's next to the milk.

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