Entitlement Whore needs to be smacked (long winded)

[AmethystSquirrel]

I work in a small family run restaurant. Only one waitress works per shift.
A LOT of the customers are regulars who have been going there for 16 years since they opened.

Sooo....

This one guy I shall call "Dick" he comes in with his wife EVERY day. He thinks that he and his wife need to get service before ANYONE else no matter how busy we are.

This night in particular, a couple comes in, I seat them and take drink orders, as i am taking the order Dick and wife comes in I look up and say "Hi there i will be right with you" I repeat the drink order back andI start towards Dick's table (not even 30 sec since they walked in).
He starts cussing me out because I did not drop my table and walk over to them.
(In my head I am eye rolling) but smiling to their face. I simply say I apologize you are unhappy, I was in the middle of speaking with a customer.

I take their drink orders and their food order RIGHT THEN AND THERE because they can't wait.

I run in the food order, grab the drinks for both tables. Set down Dicks THEN go back to the previous table.

NOW flash forward Dick and wife are finishing eating. I am walking past their table with 5 plates on my hands/arms. He sticks a dirty plate with sauce our int he middle of the aisle. I didn't see his arm because i was watching my food dishes and balancing them. So i walk into him get sauce all over me, and he drops the plate which splatters onto his jeans.

He started screaming at ME! i served the plates (I didn't drop a single fry!!)

I ignored him and walked into the kitchen asked the bus person to please grab the mess or we will be mopping up blood all night.

Dick has the NERVE to come into the kitchen to yell at me while I am getting sauce all over me, I simply said Excuse me, i have to go to the ladies room to clean up.

THANKFULLY the table with the 5 plates saw all that happened and wrote me a note (Great service kick that guy in his balls next time) and left me $15 tip

[VenomX]

He came into the kitchen? Isn't that against the heath code/laws? If so I would have told him to get the heck out.

[Hanzoku]

Did Management throw him out? A customer going into the kitchen to harass a worker should be a huge problem.

[Tito]

Agreed with the above comments. Dick (Is that really his name? He's well named if it is!) crossed the line, and needs to be banned from coming in there.

[South Texan]

I am walking past their table with 5 plates on my hands/arms. He sticks a dirty plate with sauce out in the middle of the aisle.

There is where Mr. Agression crossed the line. Not only did he put the order you were carrying in jeopardy of being dropped and destroyed, he put you, himself and any other patron nearby at risk of being hit by falling plates and food had you tripped on his arm and dropped those plates.

For that alone I can see him being told to leave and not to come back. You and your patrons do not need to be put in jeopardy like that.

[AirHostess]

They eat out every day? WEIRD! Who can afford that? Why not cook home made food instead?

They should be told to foxtrot oscar and not come back.